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Customer Reviews Collected from geappliances.com |
GE - 30" Built-In Electric Cooktop - Black
Average Customer Rating:
4.4
Rating breakdown 1,647 reviews
5 Stars
1,056
4 Stars
379
3 Stars
114
2 Stars
44
1 Star
54
89%of customers recommend this product.
(
1,345 out of
1,514)
Customer Reviews for GE - 30" Built-In Electric Cooktop - Black
Customer Rating
1
I can not recommend this range top.
on July 24, 2018
Posted by: Sunny Skies
from Florida
I can not recommend this range top. It is not suitable for cooking. The burners have ten settings, from LO (1) to HI (10). The LO causes a slow boil, while settings 2 to HI cause a fast boil. There is no simmer, or warm without boiling. Even a low setting of 2 or 3 will cause liquid to boil. The only way to stop a boil is to turn off the burner. However the burners stay hot for a long time. Users have to move the pans off the burners, let the contents cool down, and then slowly move the pans back onto the burner. Once the burner has cooled down so the pan’s contents are not burning, then turn the burner back on. When the contents boil, turn off the burner and repeat. This requires constant attention to the state of each pan and burner, and is very difficult if heating up several pans. If this is not how the range top is supposed to work, then GE needs to send someone out to my home to repair the range top under warranty.
The ceramic range top is scratched far too easily. If the pans have a smooth base, it is possible, with care, to turn them or gently slide them. What can not be done is tilt them. The edge of the pan will cause a permanent scratch on the ceramic surface. Placing and removing pans has to be done with a vertical lift, keeping the pans completely horizontal. This is very difficult if the pan contains half a gallon of water and two pounds of potatoes. You try lifting this without tilting it! The range top is sold for the purpose of cooking, but then we can not use pans on it as we normally would. If something is sold for a purpose, it should be fit for the purpose. If it is not, it is the fault of the manufacturer, not the customer. Being unable to move pans over the top is absurd. It was one thing when Teflon pans said to use plastic implements, but we can not use plastic saucepans on a range top. If the range top is sold to be used for cooking, we MUST be able to use it for that purpose. I had a stove with a ceramic range 25 years ago, and it did not scratch so easily. GE has gone backwards in usability. I can not recommend this range top. It can not be used properly for cooking.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
yuck.
on March 6, 2017
Posted by: snowtigga
from Ohio
I wouldn't buy this if I knew then what I know now. It scratches far too easily, it's difficult to keep it looking clean (smudge marks all the time), and it takes a long time to heat up.
Since it's been installed, it's not exactly easy to be returned to the store so I'll live with it and get used to it but I would never buy it again.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Garbage
on September 12, 2019
Posted by: BigPete15
from wa
have had it almost a yer and have barely used it 20 times. the rest of the time it has been broken
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA, GE_Appliances , September 16, 2019
Hello BigPete15 - Thanks for your cooktop review. We're sorry for your experience and apologize for any inconvenience. Please take advantage of your warranty and schedule an appointment with a GE Service Technician by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Written by a customer while visiting geappliances.com
Customer Rating
1
Already broke after two months
on December 9, 2019
Posted by: Denuse
from IL
I’m very disappointed. One burner is not working. I have service coming after only 2 months of use. Scratches very easily.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy John@GEAppliances, GE Appliances, December 13, 2019
Hello Denuse - Thank you for reaching out about your cooktop. We are very sorry to hear about the situation that has occurred. This is certainly not something we would expect to hear.
For the best way treat and avoid scratches, please utilize the following link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34466to
We are truly sorry for your experience and are glad to hear you have taken advantage of your warranty. If any future questions or concerns come up, please reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
Thank you for being part of the GE Appliances family.
For the best way treat and avoid scratches, please utilize the following link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34466to
We are truly sorry for your experience and are glad to hear you have taken advantage of your warranty. If any future questions or concerns come up, please reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
Thank you for being part of the GE Appliances family.
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad Decision
on September 14, 2017
Posted by: bowiemom
from Bowie, MD
I am very disappointed with this cooktop . The heat range knobs are so light and faded you can hardly see which degree you set the temperature. Also the heat elements don't get very hot or stay a steady temperature. I've had it for several months and I'm already to looking to replace it.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Cooktop finish is poor quality
on March 8, 2018
Posted by: MaryDee
We replaced the same older model GE cooktop but the quality is so much poorer than the one we had to replace because of a lengthwise crack
The older one had a surface that was amazing to keep clean
The new one has a horrible surface and always looks marked and/or dirty!
We are sorry we made this purchase
The older one had a surface that was amazing to keep clean
The new one has a horrible surface and always looks marked and/or dirty!
We are sorry we made this purchase
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Left Front Burner Went Out After 1 Week
on April 15, 2018
Posted by: jereness
from Renton, WA
Everything is great except left front burner went out after 1 week, waited all day for technician who gave me part numbers to order, ordered parts which never arrived. Extremely dissatisfied.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
1
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Hard to Clean
on April 16, 2019
Posted by: Sue1970415
from Wisconsin
EVERYTIME you cook on this top, you have to get out the scotch brite scrubber and cleaner. The scraper that comes with it scratches the top deeply. So, after using it one time....it's got gouges and scratches I'll have to look at until it breaks. Terrible.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
4
Response from geappliances.comBy SHARONatGE, GE_Appliances, April 17, 2019
Hello Sue19700415 - Thanks for taking time to post a review on your cooktop. We are sorry to hear of your experience and would like to provide you with some information we hope will help with your cleaning issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
We hope this helps. Thanks for choosing GE Appliances.
We hope this helps. Thanks for choosing GE Appliances.
Written by a customer while visiting geappliances.com