| Customer Reviews Collected from bose.com |
Bose - SoundDock® Series III Digital Music System - Black
Average Customer Rating:
3.6
Rating breakdown 24 reviews
5 Stars
12
4 Stars
2
3 Stars
2
2 Stars
5
1 Star
3
Customer Reviews for Bose - SoundDock® Series III Digital Music System - Black
Customer Rating
5
Love this Dock!!!
on October 22, 2015
Posted by: vmonix
Gender:Female
I purchased the very first SoundDock that come out I believe it was 2006ish for my iPod Classic and I actually still have it which still sounds great. I've since purchased the new one and it's just as great it not better then the first one I got. I love it!
Written by a customer while visiting bose.com
Customer Rating
5
good speaker for its size
on August 25, 2015
Posted by: gogon
Gender:Male
This has been my second speaker Bose and I must say that the sound of this is very good for the size and sounds just as good both indoors and outdoors .
Written by a customer while visiting bose.com
Customer Rating
1
Only works for a while, not long term!
on April 27, 2016
Posted by: glad621
Gender:Female
I purchased this for a nice heafty price, about 1.5 years later the sound stopped working because where you dock the ipod - that part came very loose, so I had to move it around and hold it in place to work, it eventually just fell apart - the entire docking part came out. Very angry about this as it was awesome when it worked!
Response from bose.comBy Julius, Bose Service, April 29, 2016
Hello Marie,
Thank you for your review. We appreciate the feedback. The SoundDock III is a great option for listening to music from your iPhone or iPod with Lightning connector while it charges, delivering rich, deep bass, clear highs, and plenty of volume. We build our products to last and you should not be having that trouble with the loose dock, and we would definitely like to help you with this.
We have reached out by email to learn more and assist you further. We are also available at 800-380-4831. We are here to help Monday through Friday 9am to 9pm and Saturday 9am to 7pm EST.
Thank you for your review. We appreciate the feedback. The SoundDock III is a great option for listening to music from your iPhone or iPod with Lightning connector while it charges, delivering rich, deep bass, clear highs, and plenty of volume. We build our products to last and you should not be having that trouble with the loose dock, and we would definitely like to help you with this.
We have reached out by email to learn more and assist you further. We are also available at 800-380-4831. We are here to help Monday through Friday 9am to 9pm and Saturday 9am to 7pm EST.
Written by a customer while visiting bose.com
Customer Rating
1
VERY UNHAPPY WITH THIS PRODUCT
on February 24, 2016
Posted by: Deedles
Trying to use with my IPhone 6. I've had a terrible time with the remote. Songs start and stop, start again. Sometimes won't play at all. Sound is good if you can get it to work.
Response from bose.comBy Gary, Bose Service, February 25, 2016
Hello Deedles,
Thank you for taking the time to share your experience. We're sorry to learn you're having such a difficult time and would like to assist. The issue may be something as simple as taking your iPhone out of its case and making sure that you've made a good connection. Please reset the speaker by allowing it to remain without power for at least 1 minute, then after removing your phone from the case please dock it and try to play your music.
If after doing so the speaker is still not working properly please contact our technical support team at product_support@bose.com or call 1-800-379-2073. Support hours are Monday - Friday 9:00AM to 9:00PM and Saturdays from 9:00AM to 7:00PM EST.
Thank you for taking the time to share your experience. We're sorry to learn you're having such a difficult time and would like to assist. The issue may be something as simple as taking your iPhone out of its case and making sure that you've made a good connection. Please reset the speaker by allowing it to remain without power for at least 1 minute, then after removing your phone from the case please dock it and try to play your music.
If after doing so the speaker is still not working properly please contact our technical support team at product_support@bose.com or call 1-800-379-2073. Support hours are Monday - Friday 9:00AM to 9:00PM and Saturdays from 9:00AM to 7:00PM EST.
Written by a customer while visiting bose.com
Posted by: JJ
Gender:Male
Verified Purchase:Yes
No very handy because you have to take your iPhone out of the case for it to fit properly on the connection. Can't use it.
Response from bose.comBy Julius, Bose Service, November 23, 2015
Hello Jerry,
Thank you for the review. We appreciate the feedback. With the SoundDock III, you may need to remove the case in order to dock the iPod or iPhone. However, one option is a case with a removable bottom for the dock connector which would allow you to use your iPod/iPhone without having to completely remove it from the case.
Thank you for the review. We appreciate the feedback. With the SoundDock III, you may need to remove the case in order to dock the iPod or iPhone. However, one option is a case with a removable bottom for the dock connector which would allow you to use your iPod/iPhone without having to completely remove it from the case.
Written by a customer while visiting bose.com
Customer Rating
3
Sounds great, remote SUCKS
on March 24, 2016
Posted by: pitcheng
Gender:Female
Just bought this to replace two docking speakers from other companies. Had both for years, loved them, but both have stopped working. Always wanted a Bose. Sound on this is great. Volume is better than either older system. However, the remote, which is the only way to control the system, is nowhere near as good as the other brands. My older systems would allow me to scroll through albums or artists. Apparently, the only way to maneuver on this remote is through playlists. I'm disappointed that a product the level of Bose doesn't give the control over my music that other, cheaper, products did.
Written by a customer while visiting bose.com
Customer Rating
2
Good but for ipod only
on January 9, 2017
Posted by: julie123
Gender:Female
Works fine with an ipod, sound's great, but trying to use the aux so I can listen on other things and that, so far, has not worked...
Response from bose.comBy Ryan, Bose Service, January 23, 2017
We are glad that you are enjoying the docking station with your iPod. We are including a helpful video on how to use non-Apple devices through the auxiliary jack:
http://bose.life/2jKt4Lr
If you would like further assistance, we have product experts on hand who are happy to help. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.
http://bose.life/2jKt4Lr
If you would like further assistance, we have product experts on hand who are happy to help. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.
Written by a customer while visiting bose.com
Customer Rating
5
beautiful balanced sound
on September 23, 2016
Posted by: Barry
Gender:Male
thank you BOSE for a fantastic product, great well balanced sound very relaxing after a hard days work, thank you
Written by a customer while visiting bose.com