Overall Customer Rating
3.8 out of 5
3.8
Open Ratings Snapshot
Rating breakdown 99 reviews
5 Stars
49
4 Stars
23
3 Stars
5
2 Stars
6
1 Star
16
99  reviews)
Features
3.4 out of 5
3.4
Performance
3.4 out of 5
3.4
Quality
3 out of 5
3
Value
4 out of 5
4
Ease of Use
5 out of 5
5
(99 Reviews)
75%of customers recommend this product. 
(
74 out of 99
)
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Overall Customer Rating
3.8 out of 5
3.8
Open Ratings Snapshot
Rating breakdown 99 reviews
5 Stars
49
4 Stars
23
3 Stars
5
2 Stars
6
1 Star
16
99  reviews)
Features
3.4 out of 5
3.4
Performance
3.4 out of 5
3.4
Quality
3 out of 5
3
Value
4 out of 5
4
Ease of Use
5 out of 5
5
(99 Reviews)
75%of customers recommend this product. 
(
74 out of 99
)
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  • Tech Insider Network
Customer Rating
3 out of 5
3
A bit troublesome
on October 10, 2007
Posted by: Tania
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from Hollywood Hills, CA
I could have made a mistake in assembling it which is probably why it didn't suction water well but that brings us back to the point that it is not easy to assemble in my personal opinion.
What's great about it: Beautiful attachements, seperate compartments for clean and dirty water
What's not so great: Takes time to assemble, doesn't suction water well
No, I would not recommend this to a friend.
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Customer Rating
1 out of 5
1
STAY AWAY FROM THIS PRODUCT!!!
on November 3, 2007
Posted by: honestreviewguy
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from Mesa, AZ
After careful research I found that half of the reviews said the same thing about how this product breaks. But I decide to give Hoover the benefit of the doubt. They do make great vacuums but as far as carpet cleaners Hoover (pardon the pun) SUCKS!
After just a single use my Hoover carpet cleaner began to leak water back onto the carpet both from the dirty water tank, clean tank, AND the detergent bottle.
As I began to remove the dirty water tank the tank SPLIT!!! and water water everywhere. The latches locking the dirty tank in place also broke. The spin brushes don't spin nearly fast enough or make sufficient contact with the carpet to agitate the fibers thoroughly. All the same problems I had were just like the other reviewers described and with the same exact parts in the same place.
Needless to say I was furious! I just paid $300 for this thing and it couldn't even last through a single use!! YOU SHOULD STAY AWAY FROM THIS PRODUCT AND ALL HOOVER CARPET CLEANERS AT ALL COSTS!!
I immediately returned it to the store and exchanged it for a much much cheaper carpet cleaner made by Bissell. Much cheaper but Bissell knows more about carpet cleaners than Hoover. The one I got even has more suction power and better agitation than Hoover.
What's great about it: none that I saw
What's not so great: Easily breaks various parts after a short use.
No, I would not recommend this to a friend.
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  • Tech Insider Network
Customer Rating
5 out of 5
5
great purchase!
on November 24, 2007
Posted by: eaglemd
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from Hattiesburg, MS
Previously had a Bissel pro heat that worked pretty well.Lasted about 3 years till I lifted it upstairs with water in it and spilt on the motor. Had a few minor problems - leakage, handheld brush broke off. Went out and bought the Hoover all terrain since we have a lot of tile also. When I got home, I read some of these reviews and almost returned it. Decided to try it and was very pleased! I recleaned carpets I had just cleaned with my bissel and it did so much better and removed lots of dirt. I had no problems with leakage, or putting the clean water container on that I have read on some other reviews. I certainly recommend it.
What's great about it: cleans great, easy to operate/fill/empty
What's not so great: heavy
I would recommend this to a friend!
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Customer Rating
5 out of 5
5
Fantastic!!!!!
on November 26, 2007
Posted by: Yeshua
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I love this cleaner! If you are in the market...go buy this right now. I have carpet and tile, and the Steamvac All Terrain cleans it all. My favorite part is that I don't have to throw away dirty pads every time I clean! My carpet looks good all the time now.
What's great about it: Cleans everything including my tile, easy to clean, the carpet dries so fast
What's not so great: It shows me how dirty my carpet really is
I would recommend this to a friend!
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Customer Rating
5 out of 5
5
Best Carpet Cleaner Ever
on November 26, 2007
Posted by: Pretteyze
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from Phoenix, AZ
I love this cleaner I have gotten it replaced twice because the wheels stop spinning. But I bought the service warranty so I've gotten a new one. I've used some of the other cleaners and they don't compare to this one. This cleaner cleans as well as having a professional come in and clean it. It's price is afforable.
What's great about it: Easy to use, Cleans well, Light weight
I would recommend this to a friend!
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Customer Rating
5 out of 5
5
Great Product
on April 13, 2008
Posted by: neuromc
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I did not find it hard to assemble. There is a quick start sheet packed with it that I thought was very clear. It took me about 10" to set it up. I did the carpet where pet stains were. It worked well getting rid of the stains and pulled a lot of dirt out of the carpet. The water in the collection tank was absolutely filthy! I do recommend reading the manual about how to put the water and cleaning solution in and how to set the controls as well as actual use on the carpet. I did this and had no trouble or issues whatsoever with the product.
I would recommend this to a friend!
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Customer Rating
5 out of 5
5
Better than Comercial in home ProfessionalCleaners
on June 7, 2009
Posted by: tgcannon
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from Georgia
I bought this machine and used it on my whole house. The dirt that came up after I had vacuumed the whole house with my kirby I brought up so much dirt. This really cleans and using the Pet Performance detergent it even prevents stains.
My friends just had there carpets cleaned by the professionals that come in with there steam cleaners. I went over the next day and did there dining room. The dirt I pulled up was enough for my friend to go right out and buy the Hoover Dual V Spin scrub 7412-900 carpet cleaner. My friend spent over $500.00 to have his carpets cleaned. I spent $230.00 and got a much superior cleaning and carpet protection. Do not have hard wood floors bu understand you need an attachment to use it properly but it is well worth it.
What's great about it: Cleans Deeper than those Professinal cleaner who charge $75.00/rm
What's not so great: Nothing
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Performance
5 out of 5
5
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Customer Rating
5 out of 5
5
Great Machine!
on February 18, 2010
Posted by: Carol511
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from South River, NJ
In all fairness to this machine; I am a disabled senior citizen and not all that strong to start with. I really could not believe how dirty a bedroom rug could be. It's great to see what's coming out of the carpet as you are cleaning it. Did a wonderful job and in my opiniion was worth the price, especially since I got a sale price on it.
What's great about it: Did an excellent job
What's not so great: It's a bit heavy, had to do 4 x 4 square at a timeso I wouldn't strain pushing and pulling
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Performance
5 out of 5
5
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