Disappointed that the knob fell off after the first use.
Response from crock-pot.comBy Crock-Pot, Consumer Care Team, May 7, 2019
We have high expectations for our products here at Crock-Pot and would like to hear more about your experience with your Crock-Pot® 4.0-Quart Slow Cooker. Please give us a call at our toll-free number 1-800-323-9519. For your convenience, our Consumer Care Team is available Mon-Fri 9am-6pm, EST. you can also contact us through chat and email by visiting our website https://www.crock-pot.com.
Written by a customer while visiting crock-pot.com
Customer Rating
1
I am using this right????
on October 30, 2022
Posted by: Bewildered
from Engkand
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
Reading all these I think mine must be broken. Just got up it’s been on all night and not even a bubble. 10 hours it’s been on An I right in thinking this is the hot setting and the next one is to warm???
No, I would not recommend this to a friend.
Response from crock-pot.comBy CrockPot Consumer Care, November 8, 2022
Hello here Bewildered!
Thank you for taking the time to submit a review. Your feedback is important to us as it helps us to improve our products and services continuously. We apologize for the situation with the unit, this is not the experience we would like you to have.
On your unit, the “I” setting is low, the “II” is high and the one with the wavy lines is the keep warm function.
For further assistance with this matter, we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Written by a customer while visiting crock-pot.com
Customer Rating
5
Just what I wanted!!
on May 1, 2019
Posted by: Jessian
from Massachusetts
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
[This review was collected as part of a promotion.] My Crock Pot of many years cracked and I replaced it with this new one. Love it now, loved it then and will continue to use it. Such a time saver!
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
Disapointing
on December 13, 2019
Posted by: KDUNK
from Ohio
Gender:Male
Frequency of use:Monthly
Length of ownership:1 week
Purchased for the Super Bowl in January 2019 and has completly cracked from normal use in about 10 months. Hamilton Beach slow cooker has lasted 10 years and never had the issues we have had with this crock pot in one.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot®, Consumer Care, December 17, 2019
Oh no! We're sorry to hear this. This is definitely not the kind of experience that we want you to have. Please give us a chance to make it up to you. We encourage you to please give us a call at 1-800-323-9519 or send us a message via live chat here on the site and we will get you all taken care of. For your convenience, we are available Mon-Sat, from 9am-6pm, EST. Have a great day!
Written by a customer while visiting crock-pot.com
Customer Rating
5
I love my crockpot!
on July 16, 2014
Posted by: Peaches1
from Concord, CA
Gender:Female
Frequency of use:Daily
Length of ownership:6 months
I have had my crockpot for years. Would highly recommend everyone having one. I am going to eventually get a new one with the stirring mechanism.
Pros: easy
Cons: none
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Excellent slow cooker
on July 23, 2014
Posted by: Merlin
from California
Gender:Female
Frequency of use:Daily
Length of ownership:1 month
Me and my husband work far away from the house all day, this is the way to go! I love this slow cooker. Put the food in, store it in the refrigerator or put it on to cook right away. This is a great appliance that I wouldn't want to do without!Just the right size, and a very nice color and smaller than those jumbo ones which i had from different brand. The crock comes out for cleaning. I leave it stay out on the counter since it looks pretty, and has a pleasing oval shape. It stays on the counter all winter. It is always being used almost everyday.
Pros: easy to use, nice size
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
4
Great features!
on February 11, 2015
Posted by: kcm1971
from Winona MN
Gender:Female
Frequency of use:Weekly
Length of ownership:3 months
[This review was collected as part of a promotion.] Like the fact that it has a low, high and warm setting. Also love the color!
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com