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Customer Reviews Collected from geappliances.com |
GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Average Customer Rating:
3.6
Rating breakdown 1,015 reviews
5 Stars
464
4 Stars
180
3 Stars
86
2 Stars
98
1 Star
187
65%of customers recommend this product.
(
593 out of
906)
Customer Reviews for GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Customer Rating
3
Microwave review
on June 17, 2023
Posted by: Debj2
from Longview Texas
It’s a very basic microwave/convection. It has no reheat, turntable off or defrost. Didn’t really realize until installed and began to use. Definitely would not purchase again.
No, I would not recommend this to a friend.
Features
1
Performance
5
Quality
5
Value
3
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 19, 2023
Hello,
It is really nice to hear from you. We're so grateful you decided to choose our appliances for your home.
This microwave unit provides many cooking features that you may want to try. We recommend referring to the manual for some guidance. For your convenience, we have posted the link below:
https://products-salsify.geappliances.com/image/upload/s--lF6aPZjE--/15fd11b7ec4d0221ffa2c4bafa55298afd3de013.pdf?_ga=2.256866563.927003762.1687180016-302677575.1657120421
We hope that the more you use your microwave the more you will like it. If you have any questions in the future, please let us know. We are here to help! -Charlie@GEA
It is really nice to hear from you. We're so grateful you decided to choose our appliances for your home.
This microwave unit provides many cooking features that you may want to try. We recommend referring to the manual for some guidance. For your convenience, we have posted the link below:
https://products-salsify.geappliances.com/image/upload/s--lF6aPZjE--/15fd11b7ec4d0221ffa2c4bafa55298afd3de013.pdf?_ga=2.256866563.927003762.1687180016-302677575.1657120421
We hope that the more you use your microwave the more you will like it. If you have any questions in the future, please let us know. We are here to help! -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Overall, Very Good Product
on July 2, 2023
Posted by: DARRRR
from NY
Overall it is a good product. Features work well, easy to use. We have had GE for everything (Stove, Refrigerator, Dishwasher, Microwaves).
In this situation the "Humidity Sensor" failed in 6 weeks. Covered under Warranty. So, we rated a 3 instead of a 5.
In this situation the "Humidity Sensor" failed in 6 weeks. Covered under Warranty. So, we rated a 3 instead of a 5.
Features
5
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 5, 2023
Hi there,
We're sorry to hear about the issues you've experienced with the microwave.
This is not the experience that we want for you, and we appreciate you bringing this to our attention. Your feedback is extremely important to us as we consistently strive to better our products.
We’re confident that you’ll be able to enjoy your new microwave for years to come and feel free to reach out anytime if there’s any way we can be of assistance.
-Charlie@GEA
We're sorry to hear about the issues you've experienced with the microwave.
This is not the experience that we want for you, and we appreciate you bringing this to our attention. Your feedback is extremely important to us as we consistently strive to better our products.
We’re confident that you’ll be able to enjoy your new microwave for years to come and feel free to reach out anytime if there’s any way we can be of assistance.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Happy Customer
on July 4, 2023
Posted by: wil002
from San Juan, Puerto Rico
An easy to use microwave oven, very nice features.
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on July 11, 2023
Posted by: GEmicrowave97
Amazing appliance! Love GE! The microwave oven offers so many features in a sleek design that looks great in any kitchen!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Already broken. Do not recommend
on July 12, 2023
Posted by: Reb123
Already broken. Will not heat. Have to replace after barely 5 years. Number display broke within 1 year. Do not recommend.
Response from geappliances.comBy Adrian@GEA, GE_Appliances, July 13, 2023
Greetings! We appreciate you taking the time to provide us with your feedback. We are so sorry to hear that this microwave has not lived up to your expectations when it comes to the lifespan of the unit. This is not the consumer experience that we want or strive for.
It is not possible to determine the product failure rate, lifespan, life expectancy, or life cycle of an appliance. There are many variables involved such as frequency of use, type of use, location of appliance, maintenance, etc.
We will be sure to share this feedback with our product design teams so they can make the necessary improvements to future models.
Thank you for being a part of the GE Appliances family. We hope to gain your trust back with our appliances in the future. - Adrian@GEA
It is not possible to determine the product failure rate, lifespan, life expectancy, or life cycle of an appliance. There are many variables involved such as frequency of use, type of use, location of appliance, maintenance, etc.
We will be sure to share this feedback with our product design teams so they can make the necessary improvements to future models.
Thank you for being a part of the GE Appliances family. We hope to gain your trust back with our appliances in the future. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great with kiddo mess
on July 14, 2023
Posted by: Genpen
I love how easy it is to keep clean; mess is an easy wipe up. The door is a little loud when closing and not having a handle we had to go through the proper way to open and close the microwave with the kiddos. So far so good!
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk
on July 15, 2023
Posted by: Cookdaddy
Had to replace the GE appliance with this one, lasted 8 months…
Response from geappliances.comBy Jonathon@GEA, GE Appliances, July 18, 2023
Hello - We appreciate you taking a moment to reach out and share your feedback. We're sorry to see that this microwave is having issues.
For the best assistance towards this, we recommend taking advantage of the warranty and having one of our approved technicians come out to check this out. We're confident that they will be able to get everything working like new. You can schedule by calling 1-800-432-2737 or visiting this link here: https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
For the best assistance towards this, we recommend taking advantage of the warranty and having one of our approved technicians come out to check this out. We're confident that they will be able to get everything working like new. You can schedule by calling 1-800-432-2737 or visiting this link here: https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Lousy
on July 19, 2023
Posted by: DeBeach
from Delaware
Looks good but have had nothing but problems. First repair within a months, now the touchpad and display not functioning properly. Many of my neighbors have also complained about the quality of this unit as well.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
1
Value
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances , July 20, 2023
Hello - Thank you so much for taking some time to get in touch and share your review. We're incredibly sorry to hear about the issues you've noticed. That is not the experience we want for anyone.
We are going to be taking this information and sharing it with our product team to review. This will allow us to for improvements that we can make going forward with our models. Again, we are so sorry we let you down.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
We are going to be taking this information and sharing it with our product team to review. This will allow us to for improvements that we can make going forward with our models. Again, we are so sorry we let you down.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com