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Customer Reviews Collected from geappliances.com |
GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Average Customer Rating:
3.6
Rating breakdown 1,015 reviews
5 Stars
464
4 Stars
180
3 Stars
86
2 Stars
98
1 Star
187
65%of customers recommend this product.
(
593 out of
906)
Customer Reviews for GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Customer Rating
1
Junk, shop a different brand. Not reliable
on August 25, 2023
Posted by: 603girl
from Franconia, NH
3 years old and it just died with less than normal use. Not impressed at all. 1 year warranty basically means they know it will die and they will not support their junk product
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, August 25, 2023
Hello,
Thank you for checking in and leaving your feedback. We're sorry to know that you are less than impressed with the microwave.
If the microwave shuts down during a cooking cycle and appears to have no power, check the circuit breaker or fuse in your home. For more information, we recommend taking a look at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18780
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737 Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEA
Thank you for checking in and leaving your feedback. We're sorry to know that you are less than impressed with the microwave.
If the microwave shuts down during a cooking cycle and appears to have no power, check the circuit breaker or fuse in your home. For more information, we recommend taking a look at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18780
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737 Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Great features/Short life!
on September 14, 2023
Posted by: HomeEc
from Chicago area
This is the 2nd (now, 3rd) GE microwave/convection oven combo I've owned. The first was built into our new kitchen roughly 25 years ago, and it worked flawlessly for at least 20 years. I was thrilled with it, and encouraged friends to buy one like it. 4 years ago we moved, redid the kitchen, and I had a new one put in. The thermostat failed within a year, and, as it was during Covid, it took forever for Abt to get a new part. This past year the touch screen failed, Abt tried replacing parts twice, and I had to purchase a new GE Profile combo microwave. So far/so good.
I would recommend this to a friend!
Features
5
Performance
5
Quality
2
Value
5
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 14, 2023
Hi there,
Thank you for taking the time to provide a review on your GE Profile Series countertop convection microwave oven. We appreciate you being a loyal and returning consumer, and for trusting our brand for your home. We're sorry to hear that you experienced some issues with your previous models, however, we are hopeful you will not have any trouble with this new model, and that it continues to perform as expected.
Please don't hesitate to reach back out if you should have any questions or concerns. Thank you for your review. Have a great day!
-Devin@GEAppliances
Thank you for taking the time to provide a review on your GE Profile Series countertop convection microwave oven. We appreciate you being a loyal and returning consumer, and for trusting our brand for your home. We're sorry to hear that you experienced some issues with your previous models, however, we are hopeful you will not have any trouble with this new model, and that it continues to perform as expected.
Please don't hesitate to reach back out if you should have any questions or concerns. Thank you for your review. Have a great day!
-Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Unit
on September 16, 2023
Posted by: AMG41
from Houston TX
Exactly as advertised. Every function works perfectly. Unit is quiet and nicely styled.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the options.
on October 12, 2023
Posted by: toonzone
Love the product. This is our second one, first one the control panel went out after 5+ years
Written by a customer while visiting geappliances.com
Customer Rating
5
Exceptional microwave.
on October 19, 2023
Posted by: enelra
Beautiful microwave - easy to use. Very happy with my purchase of this appliance.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Build-In microwave oven!!
on October 22, 2023
Posted by: PEB9159SJ3SS
Great new improved model (OEB9159SJSS) microwave oven!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Totally Underwhelmed
on November 6, 2023
Posted by: candypeanut
This convection/microwave is priced too high for what it can be do. It is impossible to keep clean inside and out. Dark spots form inside that can't be removed. Convection baking is a disappointment for me. Reheat, cooking of fresh or frozen buttons - not an option. Directions don't allow you to do reheat for casseroles, dinner plates, seriously limited in what you can do. Claims to roast and broil - disappointed with the results attempting these options.
This was the replacement for our 21 year old Amana Radar range - an absolute stellar oven
Do yourself a favor and buy something else - you will not be happy with this oven
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Adrian, Monogram_Appliances, November 7, 2023
Hi there! Thank you for taking the time to leave us a review. We are so sorry to hear that this microwave/convection oven has not lived up to your expectations due to its reheating button and its roast and broil functions. This is definitely not the consumer experience that we strive for, and we will be sure to share these comments with our product design teams so the necessary improvements can be made.
We appreciate you choosing GE Appliances for your home. Please let us know if you have any questions or concerns, as we are always here to help. - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home. Please let us know if you have any questions or concerns, as we are always here to help. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Repeat customer
on November 17, 2023
Posted by: Magnolian
I am buying my 2nd GE microwave/convection oven because I have had my previous GE microwave/convection oven 13 years. Never had any problems with it until recently. To repair would cost too much.I am very satisfied with this product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com