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Customer Reviews Collected from geappliances.com |
GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Average Customer Rating:
3.6
Rating breakdown 1,012 reviews
5 Stars
464
4 Stars
180
3 Stars
86
2 Stars
97
1 Star
185
66%of customers recommend this product.
(
593 out of
903)
Customer Reviews for GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Customer Rating
5
fantastic features
on March 7, 2024
Posted by: The Burrow
Works as one would expect a microwave to work. Have not yet used the connection feature. Really like the mute button so if using early in the morning it doesn't wake the whole house with the beeping.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Defective
on March 16, 2024
Posted by: Nbr 3
from Nj
Door had be replaced within 1st month, malfunction. In fact still waiting for repairman to install
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, March 18, 2024
We're sorry to hear that your microwave door handle broke. We do see that you currently have a service appointment in place and are confident that our technician will be able to fix the handle.
Written by a customer while visiting geappliances.com
Customer Rating
5
Fit
on March 24, 2024
Posted by: Yass
from CA
This microwave was purchased to replace an GE Profile microwave, same capacity, but the outside dimensions were not the same. Installer had to make some modifications to the opening to get the new microwave to fit without showing the gaps in the wall cutout. This was a little surprising to encounter.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not recommended
on April 4, 2024
Posted by: a lesson learned
from Northern KY
I bought this unit because it is the only microwave i could find that would fit my installation cutout. A previous purchase of the same model number, purchased in 2018, malfunctioned in January, 2023, and completely failed in 3/24. My previous microwave, Amana, lasted 1998 until 2018. I'm selling my house so some else will likely be disappointed in product. But who at GE cares, you got your money.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, April 8, 2024
We are deeply apologetic to hear of your experience with this microwave. Your feedback is important to us, and we will be sure to pass these comments along to our product team for review, as we're always looking for new ways to improve our products.
Written by a customer while visiting geappliances.com
Customer Rating
2
6 months only
on April 6, 2024
Posted by: Cyn11111
After 6 months malfunctioning ...................
.
...
.
...
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Devin, GE_Appliances, April 8, 2024
We recommend resetting your microwave by either unplugging it for 2-3 minutes, or by resetting the circuit breaker. If this does not resolve the issue, service is needed. You can contact our service department for further assistance at 1-800-432-2737, we're confident they can help!
Written by a customer while visiting geappliances.com
Customer Rating
2
They do not last
on April 15, 2024
Posted by: Jay Philips
First one lasted 4 years, second one lasted 3 years before the door latch broke and the display went bad. Never again, even if I have to cut up my kitchen wall.
Response from geappliances.comBy Charlie, GE_Appliances, April 17, 2024
We'd like to assist you with the microwave display and we're reaching out to you directly via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible product. Stay away!
on April 17, 2024
Posted by: Bob_042013
Went bad after 1.5 years. The turn table stopped working. The Control panel was broken. Never buy
Response from geappliances.comBy Jonathon, GE_Appliances, April 18, 2024
We want to help out with your microwave no longer operating properly. One of our agents will be reaching out via email. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Broken after only 1.5 years
on April 18, 2024
Posted by: bomb57
from Honolulu, HI
This product is broken after only 1.5 years of use. I called GE to get it serviced but they said they can't service it because it's out of warranty. They recommended I buy a new one.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, April 19, 2024
We hate to hear that your microwave stopped working unexpectedly, as this is not something we want or expect from our products. We are constantly working to make our appliances better, and we’ll be sure to forward your feedback to our product team. We hope that we can earn your trust back in our brand as we continue to improve.
Written by a customer while visiting geappliances.com