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Customer Reviews Collected from geappliances.com |
GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Average Customer Rating:
3.6
Rating breakdown 1,015 reviews
5 Stars
464
4 Stars
180
3 Stars
86
2 Stars
98
1 Star
187
65%of customers recommend this product.
(
593 out of
906)
Customer Reviews for GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Customer Rating
4
Sturdy and good microwave but poor convection oven
on February 21, 2024
Posted by: Bill5547
On convection the oven’s high temperature never reaches 425 degrees . All higher temperatures are 25 less degrees than it says on keypad no matter how long it is preheating
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on February 28, 2024
Posted by: Meem47
I am very pleased with my GE Microwave/Convection. Love the size, how well the microwave cooks and the convection bakes very well
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not a good decision
on March 3, 2024
Posted by: Debbbbbbbbb
from Marietta
This is my second microwave exactly like this. Just went out. First one about 1 1/2 yrs, now this one 3 1/2 yrs. At this expensive price, I feel it should last longer or I should buy a cheap one. Maybe used 2 times a day for warming food only. This one started out with the turntable going around when you open the door. Now only the fan works. From
What I google, it seems to be a latch issue. I think
that’s what it was the first time. GE, maybe you need to look into the latch design. I guess I need another brand. I’m so sorry as I’m from Louisville where GE was known at one time for their products. I’ll be glad to trial one.
What I google, it seems to be a latch issue. I think
that’s what it was the first time. GE, maybe you need to look into the latch design. I guess I need another brand. I’m so sorry as I’m from Louisville where GE was known at one time for their products. I’ll be glad to trial one.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, March 5, 2024
We're sorry to hear that your microwave stopped working. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
fantastic features
on March 7, 2024
Posted by: The Burrow
Works as one would expect a microwave to work. Have not yet used the connection feature. Really like the mute button so if using early in the morning it doesn't wake the whole house with the beeping.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Defective
on March 16, 2024
Posted by: Nbr 3
from Nj
Door had be replaced within 1st month, malfunction. In fact still waiting for repairman to install
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, March 18, 2024
We're sorry to hear that your microwave door handle broke. We do see that you currently have a service appointment in place and are confident that our technician will be able to fix the handle.
Written by a customer while visiting geappliances.com
Customer Rating
5
Fit
on March 24, 2024
Posted by: Yass
from CA
This microwave was purchased to replace an GE Profile microwave, same capacity, but the outside dimensions were not the same. Installer had to make some modifications to the opening to get the new microwave to fit without showing the gaps in the wall cutout. This was a little surprising to encounter.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not recommended
on April 4, 2024
Posted by: a lesson learned
from Northern KY
I bought this unit because it is the only microwave i could find that would fit my installation cutout. A previous purchase of the same model number, purchased in 2018, malfunctioned in January, 2023, and completely failed in 3/24. My previous microwave, Amana, lasted 1998 until 2018. I'm selling my house so some else will likely be disappointed in product. But who at GE cares, you got your money.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, April 8, 2024
We are deeply apologetic to hear of your experience with this microwave. Your feedback is important to us, and we will be sure to pass these comments along to our product team for review, as we're always looking for new ways to improve our products.
Written by a customer while visiting geappliances.com
Customer Rating
2
6 months only
on April 6, 2024
Posted by: Cyn11111
After 6 months malfunctioning ...................
.
...
.
...
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Devin, GE_Appliances, April 8, 2024
We recommend resetting your microwave by either unplugging it for 2-3 minutes, or by resetting the circuit breaker. If this does not resolve the issue, service is needed. You can contact our service department for further assistance at 1-800-432-2737, we're confident they can help!
Written by a customer while visiting geappliances.com