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Customer Reviews Collected from geappliances.com |
GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Average Customer Rating:
3.6
Rating breakdown 1,015 reviews
5 Stars
464
4 Stars
180
3 Stars
86
2 Stars
98
1 Star
187
65%of customers recommend this product.
(
593 out of
906)
Customer Reviews for GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Customer Rating
3
Great features but not reliable enough
on December 10, 2024
Posted by: phem2024
This has great features and looks good with the built-in trim kit. But similar to what others reported, after 3-4 years we started experiencing numerous issues: the numbers stopped displaying properly, the turntable started rotating randomly after opening the door. Now it has stopped heating up food soon after the 5 year mark (although lights/fan turn on).
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, January 2, 2025
We know the importance of an appliance operating as designed for an extended amount of time. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
5
The best.
on December 14, 2024
Posted by: Trish6
from Winchester, VA
I love it. I have been waiting for a microwave like this. It's fast and easy. Plus, it is also a convection oven. Perfect for family events.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Beauty is Only Skin Deep
on December 17, 2024
Posted by: joseph 451
from Richmond, CA
I'll add to the numerous comments lately about this unit going dysfunctional. Last month, 12 months and 5 weeks after purchase, the clock stopped working. 2 days later most of the buttons stopped working altogether. I guess I feel lucky to have 30 seconds and 4 minutes plus the cancel button, and the phantom turntable thing has not started yet!
Have been happy with GE products in the past.
It was a real beauty for just one year, so one star.
Have been happy with GE products in the past.
It was a real beauty for just one year, so one star.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Kacie, GE_Appliances, January 7, 2025
We appreciate you letting us know your experience with this microwave. We certainly understand the importance of having your microwave working fully. We'd like to review this further and have reached out to you via email to gather some additional information. Please keep an eye out for that and respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
PEB9159Sj3SS should be removed from product list
on December 27, 2024
Posted by: rahkino
This Microwave should be recalled. Was installed in new build homes in my neighborhood. Talked to about 8 home owners about their PEB9159Sj3SS Model and all 8 are experiencing issues with LCD display breaking, buttons not working, Microwave not shutting off. I've owned mine for about 2 years and it started to break in 1.5 years. Now I have to spend $$$$$$ just to replace something that should have worked for at least 5 years.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, January 13, 2025
While we understand the importance of an appliance lasting for a long period of time. However, it is not possible to determine the product or part failure rate, lifespan, life expectancy, or life cycle of an appliance. There are multiple variables involved such as frequency of use, type of use, location of appliance, care, and maintenance.
Written by a customer while visiting geappliances.com
Customer Rating
2
Garbage microwave
on December 30, 2024
Posted by: Garbage microwave
from Portland, Oregon
This microwave is not awesome , just like all the other reviews my microwave is now doing the same thing. I can only use the 1 min and 30 seconds button to heat. I bought this microwave in 2020 when I remodeled my kitchen and unfortunately I chose all of the other appliances as GE Profile. I have come to think that GE is no longer a great appliance manufacturer. The refrigerator I purchased also has a problem with the circuit board and decides to run water when someone gets close to it( Autofill) . I would love for there to be an actual recall on this microwave so the problem can be fixed instead of having to come and complain about the same issue and seeing nothing has been resolved.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Kacie, GE_Appliances, January 14, 2025
We appreciate you letting us know your experience with your microwave and refrigerator. We certainly understand how important it is to have your appliances working properly. We'd like to investigate this further and have reached out to you via email to gather some additional information. Please keep an eye out for that and respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
34 year old GE microwave replacement
on January 6, 2025
Posted by: DanD34
We replaced a 34 year old GE microwave with this model and it fit perfectly into the wall and works great. Couldn’t be happier.
Written by a customer while visiting geappliances.com
Customer Rating
1
Not a good Microwave for the Money
on January 28, 2025
Posted by: KC87
from Lakeland, FL
Had this microwave in our home when we purchased back in 2020, tried the convection oven 1 time, and it made a mess and cooked unevenly so wasn't impressed, then at 8 years old, the motor just kept running and wouldn't shut off, only way to stop was to unplug, then it stopped working, so I researched 1.5 cu microwaves, didn't see much of a GE selection and decided to I order the same microwave since I knew it would fit in the cutout above the oven and I thought I could use the same trim kit, hoping to save $ - NOPE, microwave came yesterday and they made the back just different enough that the trim kit doesn't fit!! Minor screw hole changes and back is sticks out a little more so I had to order a new trim kit! On top of that, I decided to use the new microwave on the counter until the kit arrives.. IT DOES THE SAME THING... 3rd time using it the cook time stops, should end but motor just keeps going!! I hit stop, numerous times, open the door and it's still running! Brand new microwave, how is this problem still around? I am not going to install in the cabinet knowing this make/model still has a problem with the motor! Now I'm trying to determine who is going to help with this microwave, Home Depot says GE and GE says Home Depot! Not a good impression, especially for the GE brand! I would not recommend this microwave and would appreciate some assistance with this microwave that is not working!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, January 31, 2025
We'd like to assist you with your microwave. Keep an eye on your inbox for an email from a team member seeking additional details. Please respond promptly when you receive it.
Written by a customer while visiting geappliances.com
Customer Rating
5
Best Microwave Ever
on January 30, 2025
Posted by: Mini Lady
Love my new Microwave. It soo much better than other brands I have had. Highly recommend this model
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com