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Customer Reviews Collected from geappliances.com |
GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Average Customer Rating:
3.6
Rating breakdown 1,012 reviews
5 Stars
464
4 Stars
180
3 Stars
86
2 Stars
97
1 Star
185
66%of customers recommend this product.
(
593 out of
903)
Customer Reviews for GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Customer Rating
2
GE Profile - I do NOT recommend this item
on February 26, 2025
Posted by: KAnnS
from Texas
This is the second one I purchase, and neither one of them lasted long. The most recent one lasted just over two years. On the first one, only the 30 second button and bottom numbers worked which looks to be a common issue in the reviews. Now on this one, the button to open the door will not work. I like the microwave when it works, but unfortunately for the price, I am going to have to find another option. These should not be going out in such a short time.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, February 27, 2025
We're sorry to hear about the door latch button breaking on your microwave. We'd like to help out with this. We will be reaching out over email to collect additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed
on February 28, 2025
Posted by: Gp700
from FL
Very unhappy with this microwave digital screen numbers have slowly disappeared since installing and now most buttons on the keypad don't work at all or only work occasionally, will be looking for a replacement unit is there a comparable size one that GE can recommend
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, March 3, 2025
We are more than happy to assist you with compatible replacements for your current microwave. We recommend replacing your unit with the model PCWK22U1WDD microwave, as this unit shares similar dimensions and capacity which will make for a seamless installation. This unit also allows for a built-in installation. You can view this recommended model on our website at the link below.
https://www.geappliances.com/appliance/GE-Profile-2-2-Cu-Ft-Built-In-Sensor-Microwave-Oven-PCWK22U1WDD
https://www.geappliances.com/appliance/GE-Profile-2-2-Cu-Ft-Built-In-Sensor-Microwave-Oven-PCWK22U1WDD
Written by a customer while visiting geappliances.com
Customer Rating
4
Carousel runs when door is opened. Time for new 1.
on April 1, 2025
Posted by: Oceanqueen
After almost 5 years the display started losing lines in the numbers, and now when the door is opened the carousel starts going round. Time for a new one, but won't be getting the convection oven option. We hardly use it anyway, especially since getting an air fryer.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product, works with ease and not noisy, buil
on April 4, 2025
Posted by: archbesh
Great product, works with ease and not noisy, built to last!
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice built-in convection/combo microwave
on April 15, 2025
Posted by: Anonymous
from Cottonwood Heights, Utah
Smaller but mighty in power! My only negative is no handle for opening. The push button is annoying and you're constantly scrubbing the fingerprints off (like 10 times a day)
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Diego, GE_Appliances, April 18, 2025
Thanks for your review! We're glad to hear this compact unit is delivering powerful performance—that’s exactly what it’s built for!
The convection cooking option is perfect for baking or browning, and the sensor cooking controls take the guesswork out by automatically adjusting time and power for consistently great results.
We appreciate your feedback about the door design and will be sure to pass it along to our product team. Comments like yours help us continue improving future models.
Thanks for choosing GE Profile!
The convection cooking option is perfect for baking or browning, and the sensor cooking controls take the guesswork out by automatically adjusting time and power for consistently great results.
We appreciate your feedback about the door design and will be sure to pass it along to our product team. Comments like yours help us continue improving future models.
Thanks for choosing GE Profile!
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed!
on April 23, 2025
Posted by: Awig
New install in early 2021. Late 2023 control panel began to work intermittently. Also display began to lose LED elements making it difficult to read. Extended warranty denied coverage claiming “physical damage”!
Frustrated.
Frustrated.
Response from geappliances.comBy Adrian, GE_Appliances, April 25, 2025
We know the importance of an appliance operating as designed for a long period of time. However, it is not possible to determine the product failure rate, lifespan, life expectancy, or life cycle of an appliance. There are multiple variables involved such as frequency of use, type of use, location of appliance, care, and maintenance.
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor Quality
on April 24, 2025
Posted by: Al514
from Florida
The unit is two years old and the display has some burned out digits already. I will need a new circuit board.
Features
4
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, April 28, 2025
We strongly advise you to schedule service with one of our certified technicians to get this control panel circuit board properly replaced. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
2
Good looking/but high price-short lifespan
on May 4, 2025
Posted by: SkipT
High price. Short lifespan on individual components
I had a new control panel installed only after 4 years Then turntable would spin while opening door then no heat after another year. Not fixing. Already wasted good money. GE QUALITY HAS WANED 😔
I had a new control panel installed only after 4 years Then turntable would spin while opening door then no heat after another year. Not fixing. Already wasted good money. GE QUALITY HAS WANED 😔
Response from geappliances.comBy Adrian, GE_Appliances, May 6, 2025
While we understand the importance of an appliance operating for a long period of time, it is not possible to determine the product failure rate, lifespan, life expectancy, or life cycle of an appliance. There are multiple variables involved such as frequency of use, type of use, location of appliance, care, and maintenance.
Written by a customer while visiting geappliances.com