 |
Customer Reviews Collected from geappliances.com |
GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Average Customer Rating:
3.6
Rating breakdown 1,015 reviews
5 Stars
464
4 Stars
180
3 Stars
86
2 Stars
98
1 Star
187
65%of customers recommend this product.
(
593 out of
906)
Customer Reviews for GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Customer Rating
2
Not so great microwave
on September 25, 2022
Posted by: Lmf8
from Bakersfield ca
This microwave does not cook as well as a small microwave that I purchased in 1998.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sarah@GEA, GE_Appliances, September 30, 2022
Hello. We appreciate you reaching out, though we hate to hear you feel the microwave doesn’t cook as well as your older one. We certainly don’t expect a poor cooking performance from our microwave, and we regret any inconvenience you’ve experienced. Your feedback will be sent to our team for review.
Making sure that the microwave's glass tray is in place may help the cooking performance. We have additional tips in an article on our website which discusses what to try when you believe food isn’t cooking properly; if you’d like to review that article, it’s available here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18800&_ . We also have an article discussing what to try if food is taking too long to cook, available here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18799&_ .
If you aren’t able to resolve the issue using the tips from those articles and think service may be necessary, that department is available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm .
We hope this is helpful. If you have any other concerns or questions, we’re happy to offer assistance any time. -Sarah@GEA
Making sure that the microwave's glass tray is in place may help the cooking performance. We have additional tips in an article on our website which discusses what to try when you believe food isn’t cooking properly; if you’d like to review that article, it’s available here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18800&_ . We also have an article discussing what to try if food is taking too long to cook, available here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18799&_ .
If you aren’t able to resolve the issue using the tips from those articles and think service may be necessary, that department is available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm .
We hope this is helpful. If you have any other concerns or questions, we’re happy to offer assistance any time. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the improvement over one removed
on November 22, 2022
Posted by: cynwyd rusty
from B.C., PA
Does every thing I ask and more. attractive decoration for our kitchen
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Microwave
on January 12, 2023
Posted by: JST7262
from Kansas
Had this microwave for approximately two weeks and love its functionality and appearance. Versatility to use as either a microwave or a convection oven is a great addition to our kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Excellent Microwave
on February 20, 2023
Posted by: Tiki123
from Boston
The GE microwave is a great machine! It runs extremely quiet and is very powerful. Also having the option to use the convection oven feature is a plus.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Good Microwave
on March 2, 2023
Posted by: MatthewFr
from Dallas, TX
Would have never thought 50watts less would mean having to add 30seconds to pop a bag of popcorn, but alas...here we are waiting an additional 30 seconds to start Ted Lasso because this new microwave doesn't pop a bag like our old microwave. Hey, at least it matches the rest of our appliances though.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor quality for an expensive unit
on November 18, 2023
Posted by: edfromnorthridge
from Northridge, CA
Microwave came with new home purchase. After 2 years of working, it no longer heats up food. It will still turn on, but it doesn't heat anything up.
Features
4
Performance
4
Quality
1
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, November 21, 2023
Hi there,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your microwave is not heating the food.
If your microwave runs but is not heating, please refer to the troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=110#:~:text=If%20your%20microwave%20runs%20but,door%20and%20close%20it%20firmly.
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
If you have any further questions or concerns, please let us know.
-Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your microwave is not heating the food.
If your microwave runs but is not heating, please refer to the troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=110#:~:text=If%20your%20microwave%20runs%20but,door%20and%20close%20it%20firmly.
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
If you have any further questions or concerns, please let us know.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent features
on January 22, 2024
Posted by: Imran786
from Michigan
Conventional and microwave oven both work perfect. I mounted it on top of my gas oven, with the frame it looks like one unit. All safety features are awesome.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent quality
on June 8, 2024
Posted by: Anonymous
from South Carolina
This is the greatest microwave I have ever purchased.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com