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Customer Reviews Collected from geappliances.com |
GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Average Customer Rating:
3.6
Rating breakdown 1,015 reviews
5 Stars
464
4 Stars
180
3 Stars
86
2 Stars
98
1 Star
187
65%of customers recommend this product.
(
593 out of
906)
Customer Reviews for GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Customer Rating
3
Bad switches after a 1 year
on December 29, 2024
Posted by: Thosis
I love the product however, the 2 switch stop working and I don't know what to do now.
Features
5
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Adrian, GE_Appliances, January 14, 2025
We recommend resetting your microwave by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function, this will require service by a qualified technician. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Not happy
on January 15, 2025
Posted by: Rjz2
from Arkansas
Not happy with GE products. This is the 3rd GE item I purchased and problems with all three
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kacie, GE_Appliances, January 22, 2025
Thank you for taking the time to leave us your honest feedback. We certainly understand how important it is to have your unit working as it should. We'd like to investigate this matter fully and have reached out to you via email to gather some additional information. Please keep an eye out for this and respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
2
OK microwave, lousy oven
on March 5, 2025
Posted by: DrRoyce
from Austin, TX
It works pretty well for a non-inverter microwave but the convection functions are very weak, taking twice the recommended time for baking. We now just set the oven as high as it will go (425 oF) and hope things will bake in a reasonable time. Convection Roast (uses some microwave energy and convection heat together) will only go to 375 oF but is more effective than plain Convection Bake because of the extra energy delivered. And now, 18 months of use later, the keypad has failed.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, March 6, 2025
We want to help out with your keypad not operating properly. We suggest trying an electronic reset. This can be done by removing the power cord for 2-3 minutes then plugging it back in.
In the meantime, we will be reaching out over email to collect additional information. Please respond at your earliest convenience.
In the meantime, we will be reaching out over email to collect additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Defective control panel and glass tray malfunction
on March 4, 2026
Posted by: Robert173Elaine535
from Boise, Idaho
Do not buy! Lighted numerals started going out first and I just kept using it due to expense of repair having to use a separate timer and guessing. Then the rotating glass tray won't stop rotating until you close the door. This is an expensive unit, that and with the name "GE" I thought I would have a microwave that would last.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, March 4, 2026
We advise scheduling service with our Bodewell technicians to get these microwave issues resolved. You can schedule an appointment with a Bodewell technician by calling 1-833-4BODEWELL (1-833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
4
nice microwave
on January 8, 2014
Posted by: mellisa
from chesapeake.VA
This microwave is amazing. It is compact and powerful.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Recurring Problems
on May 19, 2014
Posted by: CFaelske
from Lee's Summit, MO, United States
Absolutely hate my GE Profile Series Microwave. We've had NOTHING but trouble. After 5 service appointments we finally received a new microwave. Guess What??? MORE PROBLEMS! Brand new, out of the box, tested the Beverage setting and received a "SENSOR ERROR" straight out of the box!!! Unbelievable! I would never recommend this product to anyone!
No, I would not recommend this to a friend.
Performance
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on August 12, 2014
Posted by: Dunkie
from Southlake, TX, United States
Performs so much better than my old microwave. Easy to clean.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great combination - love the convection feature
on October 1, 2014
Posted by: mxyzptlx
from Upstate NY
Prior to this, we had no experience with convection cooking. Combining it with the microwave was a great idea. The only suggested improvement I would make is to have push button control for the timer as it is for the other functions. Otherwise, a great product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com