 |
Customer Reviews Collected from geappliances.com |
GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Average Customer Rating:
3.6
Rating breakdown 1,015 reviews
5 Stars
464
4 Stars
180
3 Stars
86
2 Stars
98
1 Star
187
65%of customers recommend this product.
(
593 out of
906)
Customer Reviews for GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Customer Rating
1
Door latch is broken again
on August 1, 2021
Posted by: Anonymous
from Iowa Colony, TX
For the second time in 1 year, the button to press to open the microwave broke while I was opening it. Again, there is food in it and I can't get it out on a Sunday which means I will have food rotting in my broken microwave until I can get someone to come and repair it. This is a design flaw and should be recalled. Rotting food can cause health risks especially in a home with people challenged with an autoimmune disease. I would not recommend this microwave.
No, I would not recommend this to a friend.
Quality
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 2, 2021
Hey there,
Oh no! We're so sorry to hear that your door latch has broken a second time. We certainly understand how aggravating that is and would like to help. An agent will be reaching out through email for more information. Take care! Mike@GEA
Oh no! We're so sorry to hear that your door latch has broken a second time. We certainly understand how aggravating that is and would like to help. An agent will be reaching out through email for more information. Take care! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Not Impressed
on August 3, 2021
Posted by: Mike411GTX
from Texas
So far, not impressed. The microwave portion works fine. The convection portion not so well. Baked a frozen pizza and it was soggy. Roasted a leg of lamb with potatoes, the meat cooked properly but the potatoes were still raw. Had to finish the potatoes in a skillet.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 4, 2021
Hey there,
Thank you so much for reviewing your microwave. We're sorry to hear that you are not too impressed with the unit and the convection feature and can understand your disappointment. We recommend checking out pages 15 & 16 of the manual for cooking tips. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40760-2.pdf
Thanks for being part of the GE family! Mike@GEA
Thank you so much for reviewing your microwave. We're sorry to hear that you are not too impressed with the unit and the convection feature and can understand your disappointment. We recommend checking out pages 15 & 16 of the manual for cooking tips. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40760-2.pdf
Thanks for being part of the GE family! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Multiple functions
on August 20, 2021
Posted by: Mom416
from Wilsonville, AL
We are glad to have more help in the kitchen. With this convection/microwave oven, we are able to bake and microwave easily. Wish we had this much sooner.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Problem with Number Pad
on August 25, 2021
Posted by: Marclement
from Raleigh, NC
This microwave is three years old and the number pad is not working properly. I can do the quick starts but am unable to use the timer or any number plus start. We have tried unplugging it and resetting it.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Olga@GEA, GE_Appliances, August 26, 2021
Hello - Thanks for your feedback. We are sorry your microwave is malfunctioning so soon. Since you tried resetting it and it did not help, we recommend service. You can schedule an appointment with a GE Appliance technician by calling 1-800-432-2737 or schedule online at http://www.geappliances.com/ge/service-and-support/service.htm
We apologize for any inconvenience it has caused. Olga@GEA
We apologize for any inconvenience it has caused. Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Good product
on September 3, 2021
Posted by: Billy2020
from FL
Waited over a year for product to be delivered. Very long process. Very over priced for a microwave. Wanted this to match my other appliances. Only reason I payed what I did. I still have in my room a wrong size microwave that I ordered and I am told I am unable to return. Which I am very unhappy with.
I would recommend this to a friend!
Features
5
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, September 9, 2021
Hi there,
We're quite sorry to hear that you are not happy with your microwave and certainly understand your frustration. We'd like to gather some additional information on this so an agent will be emailing you. Stay well! Mike@GEA
We're quite sorry to hear that you are not happy with your microwave and certainly understand your frustration. We'd like to gather some additional information on this so an agent will be emailing you. Stay well! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Slate finish matches other appliances
on September 22, 2021
Posted by: Msam27
from West Harrison,indiana
Ge is the only one whomakes this finish. Surprisingly pleased
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Chris@GEA, GE_Appliances, October 22, 2021
Hello, thank you for your review and feedback on this. We’re so glad to hear that you have been enjoying your new microwave and its finish. If you have any questions regarding your model, please feel free to contact us any time as we're always happy to help. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this microwave which is a convection oven
on November 11, 2021
Posted by: Mim23
from Moran Tx
I love my new Microwave which convects, bakes and broils. Amazing!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great microwave
on November 12, 2021
Posted by: fredruns46
from Scottsdale
Nice looking microwave and easy to use. Would highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com