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Customer Reviews Collected from frigidaire.com |
Frigidaire - 70-Pint Dehumidifier - White
Average Customer Rating:
4.6
Rating breakdown 5,441 reviews
5 Stars
3,890
4 Stars
1,138
3 Stars
178
2 Stars
69
1 Star
166
93%of customers recommend this product.
(
3,559 out of
3,817)
Customer Reviews for Frigidaire - 70-Pint Dehumidifier - White
Customer Rating
5
Easy to operate
on October 3, 2017
Posted by: RobertAlan
from Crossville, TN, United States
[This review was collected as part of a promotion.] Good directions - easy to follow. Have had two months now operating in ground level shop / storage area - holding 50% humidity just fine. Highly recommended.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
This is a quality machine
on October 10, 2017
Posted by: Bill Penn
from Baltimore, MD, United States
[This review was collected as part of a promotion.] I have been plagued with a damp basement for over 40 years and always used a dehumidifier in defense of the stuff stored there. I have also discovered that mildew grows in that environment and the humidity is critical to feeding it. When I set up the unit I set it on a reading I thought was impossible, 40% humidity. It took a few weeks to get rid of all the humidity but we reached 40% and the unit is keeping it dry in our basement. No more mildew smell, and everything is dry like it was upstairs. I have lived here and cycled through at least 8 brand new dehumidifiers, none of which were from Frigidaire. I can report that this one is the best I have had.It works extremely well. I am so impressed that I can honestly say I will stick with Frigidaire brand from now on.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
A real work horse
on November 21, 2017
Posted by: Blabs
from NJ, United States
[This review was collected as part of a promotion.] I bought this for my basement. It is on all of the time and does a great job. I is constantly draining into the sump pump so there isn't any maintenance for me. Great buy
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worked great for a year, then failed!!
on November 30, 2017
Posted by: Paul_L
from Charleston, SC, United States
Worked great for a year, then failed. It now only blows cold air for half an hour and then turns off displaying "EC". Of course all this happens shortly after the one year warranty period ends.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, December 4, 2017
I hate to hear about your dehumidifier experience, Paul_L. Please take a moment to contact us at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
2
Only worked for 2 seasons.
on May 16, 2018
Posted by: birdtreeman
Great unit while it works. Unfortunately, the compressor system is failing and now the lower coils freeze while the upper coils are room temperature. The unit now runs at about 12% it's original 70pint capacity (while still using the same amount of energy).
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, May 17, 2018
Thank you for taking time to share your feedback with us, birdtreeman. The evaporator on the back of the dehumidifier is made up of coils that get very cold while the unit runs. The moist air from the room is drawn across those coils by the fan so that the humidity in the air condenses. If the air temperature is too cold, the condensation will freeze. I would recommend unplugging the unit for several hours. You may also see moving the unit to a higher location since heat rises, and the floor would be the coldest area of the room. Raise the humidity % to a higher level as the unit may be working “too hard” for “too long” and needs to stabilize. If you still have a concern of sorts, contact us at 1-888-203-1389 Mon-Fri 8am to 8pm and Sat 9am to 6pm EST. -Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
1
EC error code
on May 29, 2018
Posted by: Andy323
from Raleigh, NC
[This review was collected as part of a promotion.] I’ve had the unit just over 2 years. Started getting the “EC” error code. I did a bit of research and this appears to be a very common fatal error. Nothing can be done. Seems like they need to focus on root cause as many folks have experienced this error. Up until the error, it worked great. Not sure I’d buy again unless they can assure me they’ve solved this problem.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, May 31, 2018
Oh no, Andy323! I hate to hear that you have experienced this issue. This error, however, is covered by the 2nd-5th year sealed system warranty. Please contact us directly at 1-888-203-1389 M-F from 8a-8p or 9a-6p EST for additional assistance. ~ Brandi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Does a Great Job, No Worries !!!
on June 21, 2018
Posted by: Dave6233
from Rockford, IL
[This review was collected as part of a promotion.] I recently purchased my 70 pint Frigidaire Dehumidifier to keep my basement dry and protect my house from the potential dampness, rust, and mold that can occur to my belongings during the warmer months of the year. This product says it will service a room 1400 sq ft. My basement is 1475 sq ft. and it is doing a great job keeping the 2 rooms at 40% humidity. I am using the external connection to remove the moisture straight to the drain with a hose so that I don't need to empty the reservoir continuously, that is a big plus.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Pulls Some WATER
on June 21, 2018
Posted by: Pulling Water
from Severna Park, Md
[This review was collected as part of a promotion.] Wife says 'our basement smells damp and dingy", Brought home FAD704DWD on way back from work (on sale at BJ's, thank you very much). Plugged in. Next morning wife comments " dang, that dehumidifier has already removed that smell". Now it's my job to empty the water, and it Pulls Some Water daily. Quite satisfied with our purchase.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com