Customer Reviews for Frigidaire - 70-Pint Dehumidifier - White
Customer Rating
2
Three years great then died
on May 31, 2019
Posted by: GSkipp
from Oshkosh, WI
Unit is just under three years, worked fine last fall but this spring it quit pulling moisture out of the air. Figured it would have lasted longer than that. Unit did work well for the first two summers.
I would recommend this to a friend!
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, June 10, 2019
Hello GSkipp. We appreciate you taking the time to leave feedback on your experience. We do apologize for any inconvenience this may be causing. Although we are disappointed that the dehumidifier failed, we are happy to know that you were able to take advantage of the 2nd-5th year warranty that came with the appliance. Should you need any assistance in the future, please give our team a call. Our team may be reached by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
1
unit will last for no more than 4 months
on June 3, 2019
Posted by: frustrated03
from New York
On my third unit (only paid for one), the first two lasted one summer season (about 4 months) and were replaced under warranty. The new unit is in operation for 10 days and runs for 15 to 20 minutes (lowers the room humidity) - stops running for 30 seconds and then starts running again - the unit is running literally 24/7. Extremely disappointed - will never buy another Frigidaire unit - just not worth the trouble
No, I would not recommend this to a friend.
Response from frigidaire.comBy Briana, Online Outreach Specialist, June 6, 2019
Hello, Frustrated03! Thank you for your feedback! We sincerely apologize for your experience with your Frigidaire 70 Pint Capacity Dehumidifier. We make every effort to manufacture quality products, and your concerns have not gone unnoticed. Our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. If you have any further questions, comments or concerns please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for the purpose for which I purchased it.
on June 15, 2019
Posted by: Very Happy Customer 2019
from New York
[This review was collected as part of a promotion.] We purchased this Dehumidifier approximately 1 month ago from Best Buy and have been very pleased with the performance in keeping our basement at a comfortable humidity level.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great dehumidifer
on June 16, 2019
Posted by: 4princess2
from Kent, OH
Purchased this last month and used it this week and our basement has never been drier and more comfortable. Quiet operation and efficient!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Keeps on keeping on!
on June 19, 2019
Posted by: Rswc90
from Midwest
[This review was collected as part of a promotion.] Although loud, this machine is a work horse. It’s the third one we have owned and runs all the time.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features.
on June 20, 2019
Posted by: jsteinberg4
from Plainview, NY
[This review was collected as part of a promotion.] Had to replace my 5 year old dehumidifier and researched this model as well as others. Purchased this--will probably last about five yeas as well but this is very quiet and has a reminder to clean the filter. Have been using it for over a month and it's doing a great job in my basement.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great hot weather unit
on June 20, 2019
Posted by: Jw3447
from Mountains of NC
[This review was collected as part of a promotion.] This unit works but when it gets below 50 degrees the unit does not appear to work any longer. Great for use in Florida only.
I would recommend this to a friend!
Response from frigidaire.comBy Online Outreach Specialist, July 5, 2019
Hey, Jw3447! Thank you for taking the time to write to us. We're sorry to hear that your experience has not been positive. Rest assured, we make every effort to manufacture quality products, and your concerns have not gone unnoticed. We recommend making sure that the relative humidity in the area is humid enough to remove the moisture past 50 degrees. You may also want to make sure that the unit is big enough for the area. Please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good product
on June 20, 2019
Posted by: Al E
from OK
Does a great job of keeping the humidity down in my house but I have to turn the humidistat up so it will shut off to let the water drain into the tank when I empty the water out of the tank or it will leak out while I have the tank pulled out!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com