| Customer Reviews Collected from bose.com |
Bose - SoundLink Color Bluetooth Speaker - Red
Average Customer Rating:
3.6
Rating breakdown 371 reviews
5 Stars
194
4 Stars
36
3 Stars
31
2 Stars
31
1 Star
79
Customer Reviews for Bose - SoundLink Color Bluetooth Speaker - Red
Customer Rating
5
EX LENT,
on April 30, 2016
Posted by: mb
Gender:Male
IT IS VERY GOOD DESIGNED COMPACT SOUND SYSTEM, CAN BE CONNECTED IMMEDIATELY TO ANY DEVICE.VERY GOOD SOUND .IT IS BEING USED REGULARLY .
Written by a customer while visiting bose.com
Customer Rating
4
Great sound for its side, but it died!
on June 24, 2016
Posted by: BoseMan
Gender:Male
I purchased this speaker to interface with my cell phone and use in an older vehicle. It sounds pretty good and was working fine until it stopped. After about three months, it suddenly stopped working. It had worked well in the morning, but not in the afternoon. However, we still under repair and Bose emailed A prepaid label to me and replaced it for free. I am concerned its about durability
and if it's going to die again. I have other Bose speakers that have been great and have been very durable over the years. This really surprised me.
and if it's going to die again. I have other Bose speakers that have been great and have been very durable over the years. This really surprised me.
Response from bose.comBy Julius, Bose Service, June 27, 2016
Hello there. Thank you for the review. We are glad to hear how much you enjoyed the sound of the SoundLink Color. The speaker should not have died like that, and it sounds like you were able to contact us and we were able to resolve it for. We build our products to last and stand behind them with our warranty. If you ever have any questions about any Bose products, please do not hesitate to call us at 800-380-4831. We are available Monday through Friday 9am to 9pm EST.
Written by a customer while visiting bose.com
Customer Rating
2
Battery Does Not Hold Charge
on June 27, 2016
Posted by: Ed S
Gender:Male
Have Sound link for about a year. Used about 10 times. Battery no longer holds a charge despite numerous attempts to charge. Have registered item with Bose. Will report back after hearing from customer service.
Response from bose.comBy Ryan, Bose Service, June 29, 2016
Thank you for taking the time to write your review. We hope that you enjoyed the sound quality and ease of use prior to the issue that you are describing.
We see that you reached out to a product specialist and were able to find resolution. Always let us know if you have any questions or concerns and we'll be happy to help. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.
We see that you reached out to a product specialist and were able to find resolution. Always let us know if you have any questions or concerns and we'll be happy to help. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.
Written by a customer while visiting bose.com
Customer Rating
3
Problems with Bluetooth connectivity
on June 27, 2016
Posted by: Hastingsd
Gender:Male
I got the Back Soundlink Color Wireless Speaker and it connects to my ipad then I play my audiobook and it plays for only 5-10 minutes then the track is not done i Get no sound while My audio book keeps playing on my ipad
Response from bose.comBy Gary, Bose Service, June 30, 2016
Hello Hastingsd,
Thank you for reaching out. We're sorry to learn of the disappointing experience with your SoundLink Color and want to help you enjoy your audio books as quickly as possible.
We have a few suggestions that might help. Let's begin with a reset of the speaker, accomplished by connecting the speaker to the power supply, then turn the speaker on and press and hold the AUX and Volume - buttons for 10-20 seconds, until a tone is heard. Now turn the speaker on and verify your language selection.
This is also a good opportunity to be sure you have the most recent software. To be sure you're current please visit updates.Bose.com/SoundLinkColor
We're here to help! If after following these steps the isue persists, please contact our technical support team at product_support@bose.com or call 1-800-379-2073 for assistance. Support hours are Monday - Friday 9:00AM to 9:00PM EST.
Thank you for reaching out. We're sorry to learn of the disappointing experience with your SoundLink Color and want to help you enjoy your audio books as quickly as possible.
We have a few suggestions that might help. Let's begin with a reset of the speaker, accomplished by connecting the speaker to the power supply, then turn the speaker on and press and hold the AUX and Volume - buttons for 10-20 seconds, until a tone is heard. Now turn the speaker on and verify your language selection.
This is also a good opportunity to be sure you have the most recent software. To be sure you're current please visit updates.Bose.com/SoundLinkColor
We're here to help! If after following these steps the isue persists, please contact our technical support team at product_support@bose.com or call 1-800-379-2073 for assistance. Support hours are Monday - Friday 9:00AM to 9:00PM EST.
Written by a customer while visiting bose.com
Customer Rating
2
Started off wonderfully...
on July 18, 2016
Posted by: Veterkins
Gender:Female
I have had the Bose SoundLink for a few months now. It worked great for the first little bit. Now I can't get it to charge. I've changed chargers, cables, etc. and it still doesn't charge. Very disappointed.
Response from bose.comBy Ryan, Bose Service, July 20, 2016
Thank you for reaching out for help with your speaker. It is great to hear that you enjoyed the speaker when it was working properly. Trying alternate chargers was definitely the right first troubleshooting step and we are reaching out to learn more to help you. You can reach us at 1-800-379-2073 if you prefer. We are open from Mon. – Fri., 9 AM – 9 PM EST.
Written by a customer while visiting bose.com
Customer Rating
3
Sound and battery problems
on July 31, 2016
Posted by: Alixita
Gender:Female
I received this last year as a gift, and it has always been amazing having it, I bring it everywhere with me and people are alsways happy to be able to have some music at the parc, in the street, wherever.. But for about two weeks now, I've noticed the battery is charging and uncharging very fast, like in a couple of hours the battery will be dead and we have to find a place to plug it.. which defeats the purpose of it being portable. I assumed it was because it has been a while, but I'm still disappointed. More than that, I've noticed the sound is CONSIDERABLY less loud than it used to be. It really has gone down a lot, and I dont understand why! I used to be able to fill two rooms with the music but now we can't dance too far from it because the sound is so low.
Response from bose.comBy Ryan, Bose Service, August 4, 2016
Thank you for reaching out to us for help with your Color. Anytime that a customer refers to our products as "amazing", it makes us smile. If your battery life and volume are significantly less than it used to be, we'd like to look at the best solution for your speaker. To do so, we'll request some additional information. We are reaching out through email. You can reach us at 1-800-379-2073 if you prefer. We are open from Mon. – Fri., 9 AM – 9 PM EST.
Written by a customer while visiting bose.com
Customer Rating
5
It's great
on August 11, 2016
Posted by: Anonymous
Gender:Female
I've had it for a couple months and I'm more than happy with it. I've yet to have a problem, it's really easy to use and is really well made. The sound quality is perfect I really am just in love with it.
Written by a customer while visiting bose.com
Customer Rating
4
Great speaker except...
on September 10, 2016
Posted by: Acebaby
Gender:Female
I got this speaker a couple months ago. Used it a two days ago worked fine. Plugged it in today no lights nothing it won't turn on.
Written by a customer while visiting bose.com