| Customer Reviews Collected from bose.com |
Bose - SoundLink Color Bluetooth Speaker - Red
Average Customer Rating:
3.6
Rating breakdown 371 reviews
5 Stars
194
4 Stars
36
3 Stars
31
2 Stars
31
1 Star
79
Customer Reviews for Bose - SoundLink Color Bluetooth Speaker - Red
Posted by: Aguitos
Gender:Female
Verified Purchase:Yes
I was told BOSE sound was the best. It is true. The sound quality is great, and the design is very nice.
Written by a customer while visiting bose.com
Customer Rating
1
Great for 3 months
on August 3, 2015
Posted by: alison741
The sound is awesome but this weekend I plugged in to charge and nothing happened.
Response from bose.comBy Ryan, Bose Service, August 5, 2015
We are thrilled to hear that you enjoyed the sound. However, the issue with charging is a concern and we'd like to help. There are a couple of troubleshooting steps to get you back to enjoying this speaker.
The first step would be a product reset. Let's plug it into power and press and hold the AUX and Volume - buttons for 10-20 seconds, until a tone is heard.
Should the reset fail to do the trick, there is also a software update that may provide resolution for you. Here is a link to that update:
http://updates.bose.com/SoundLinkColor
We are reaching out through email to make sure that these steps solve the issue and if further steps are required to help you. If you prefer, you can always call us at 800-278-1082. We are open Mon-Fri from 8:30 AM to 9:00 PM EST and Sat from 9:00 AM to 6:00 PM.
The first step would be a product reset. Let's plug it into power and press and hold the AUX and Volume - buttons for 10-20 seconds, until a tone is heard.
Should the reset fail to do the trick, there is also a software update that may provide resolution for you. Here is a link to that update:
http://updates.bose.com/SoundLinkColor
We are reaching out through email to make sure that these steps solve the issue and if further steps are required to help you. If you prefer, you can always call us at 800-278-1082. We are open Mon-Fri from 8:30 AM to 9:00 PM EST and Sat from 9:00 AM to 6:00 PM.
Written by a customer while visiting bose.com
Customer Rating
5
Better than advertised!
on May 26, 2016
Posted by: MickeyB
Gender:Male
I love this speaker! Great sound and I've even dropped it in the hot tub and it still works. I don't think it's supposed to be water proof, but nobody told it. Mickey
Written by a customer while visiting bose.com
Customer Rating
5
Awesome Sound quality for such a small unit
on June 20, 2016
Posted by: B34RDED 0NE
Gender:Male
Used for the first time today after picking it up at the weekend. Amazing sound quality. Missed my old Sound Link 2 which the ex took with her, forgot how good the sound quality was in the Bluetooth speaker range.
Written by a customer while visiting bose.com
Customer Rating
5
Small size, Big sound
on May 22, 2016
Posted by: Duke
Gender:Male
I purchased my SoundLink Color close to a year ago and have not had one bit of trouble with it. It holds a charge for a full day, charges fully overnight, and in every room I use it, the sound is full with good balance for a single speaker. I would recommend this to anyone who wants portability, good sound, and ease of use.
Written by a customer while visiting bose.com
Customer Rating
1
Not working
on July 31, 2015
Posted by: Linda
Did not use the speaker much. When we did, it seemed to charge but would not turn on or connect to ipod. The first time this happened, we played with it for an hour and it did come on and worked fine. Now it will not turn on at all.
Response from bose.comBy Julius, Bose Service, August 3, 2015
Hi Linda,
We are sorry to hear about your experience with the SoundLink Color Bluetooth speaker. The system should definitely charge and play for 8 hours at typical listening volumes. It is also meant to be easy to use, so that you are excited to use it all the time. One thing that can help is to update the software at http://bit.ly/19uahxv However, we definitely want to help you with this.
We have sent an email, but if you wanted to call instead we are available by phone at 800-380-4831 Monday – Friday from 8:30am to 9pm EST and Saturday 9pm to 7pm EST.
We are sorry to hear about your experience with the SoundLink Color Bluetooth speaker. The system should definitely charge and play for 8 hours at typical listening volumes. It is also meant to be easy to use, so that you are excited to use it all the time. One thing that can help is to update the software at http://bit.ly/19uahxv However, we definitely want to help you with this.
We have sent an email, but if you wanted to call instead we are available by phone at 800-380-4831 Monday – Friday from 8:30am to 9pm EST and Saturday 9pm to 7pm EST.
Written by a customer while visiting bose.com
Customer Rating
1
Charging Problem Very Disappointed...
on August 12, 2015
Posted by: gabbyg
Gender:Female
I bought this speaker last month and charged it regularly. After three uses it did not turn back on. No sign of power or battery life while or after charging. I enjoyed the speaker while it lasted but now it seems like a waste of money. I called the tollfree hotline, tried updating & even tried resetting the speaker and nothing worked.
Response from bose.comBy Julius, Bose Service, August 15, 2015
Hello Gabby,
Thank you for taking the time to write a review. The SoundLink Color should definitely still be charging, especially after three uses. Updating and resetting the speaker were both great ideas, and definitely something we would recommend. It is possible it may be the cord itself, or even the connector on the SoundLink Color. The system has a one-year warranty and we would like to help you with this.
We have reached out via email. We are also available by phone at 800-380-4831 Monday through Friday 8:30am-9pm EST and Saturday 9am-7pm EST if you wanted to call.
Thank you for taking the time to write a review. The SoundLink Color should definitely still be charging, especially after three uses. Updating and resetting the speaker were both great ideas, and definitely something we would recommend. It is possible it may be the cord itself, or even the connector on the SoundLink Color. The system has a one-year warranty and we would like to help you with this.
We have reached out via email. We are also available by phone at 800-380-4831 Monday through Friday 8:30am-9pm EST and Saturday 9am-7pm EST if you wanted to call.
Written by a customer while visiting bose.com
Customer Rating
5
Light, wireless, easy, and a BOSE!!
on July 16, 2016
Posted by: Angeles
Awesome product. Never fails to impress anywhere I bring it. Should be on commission as many said they would buy one based on what they heard and what they saw (simple, light, stylish) when I used it!
Written by a customer while visiting bose.com