| Customer Reviews Collected from bose.com |
Bose - SoundLink Color Bluetooth Speaker - Red
Average Customer Rating:
3.6
Rating breakdown 371 reviews
5 Stars
194
4 Stars
36
3 Stars
31
2 Stars
31
1 Star
79
Customer Reviews for Bose - SoundLink Color Bluetooth Speaker - Red
Customer Rating
3
Disappointed
on August 12, 2015
Posted by: SugarberryGA
Gender:Female
I was given the speaker as a Christmas gift in 2014 and have thoroughly enjoyed using it; however, the tiny metal piece that plugs into the speaker via the charger, broke off. I'm now unable to charge my speaker and can't seem to find a replacement charger. Bose, I thought your products were made better than that??
Response from bose.comBy Julius, Bose Service, August 15, 2015
Hello Lynn,
Thank you for the review. We are glad that you have enjoyed the speaker but are sorry to hear that the USB cable has broken. We do have replacement parts available for the system at http://worldwide.bose.com/productsupport/en_us/web/soundlink_color/page.html#tab=accessories_tab However, the system sounds like it is under the warranty and we would like to help you with that.
We have reached out via email to help you with this further. We are also available by phone at 800-380-4831 Monday through Friday 8:30am to 9pm EST and Saturday 9am to 7pm EST.
Thank you for the review. We are glad that you have enjoyed the speaker but are sorry to hear that the USB cable has broken. We do have replacement parts available for the system at http://worldwide.bose.com/productsupport/en_us/web/soundlink_color/page.html#tab=accessories_tab However, the system sounds like it is under the warranty and we would like to help you with that.
We have reached out via email to help you with this further. We are also available by phone at 800-380-4831 Monday through Friday 8:30am to 9pm EST and Saturday 9am to 7pm EST.
Written by a customer while visiting bose.com
Customer Rating
5
Great little speaker!
on May 20, 2016
Posted by: shaw
Bought this for my parents so they could listen to music inside or outside while doing yard work. The speaker sounds great, it's easy to use for even my technologically challenged parents! I have a Bose ipod dock and love it, but will be buying a soundlink for my store.
Written by a customer while visiting bose.com
Customer Rating
4
using as speaker for phone calls
on August 10, 2015
Posted by: MW1008
I love the Bose soundlink color to play streaming music from my smart phone -- would really like to know how to use it as a speaker for phone calls - I use my smart phone for phone conferencing a fair amount. The phone is a Samsung Galaxy S4.
Written by a customer while visiting bose.com
Customer Rating
1
battery issues
on August 16, 2015
Posted by: JoeC
Gender:Male
every time I try to use this speaker I charge it completely until the light is green. As soon as I try to power it on while its unplugged I get nothing. First I tried the update which I thought maybe fixed the problem but I still have the same issue every time!
Response from bose.comBy Ryan, Bose Service, August 19, 2015
Thank you for taking the time to let us know on our web site. Portability is an important function for many customers. We are concerned about the experience you are having with the battery. Updating the software is an excellent troubleshooting step to try. We would also recommend resetting the speaker. To do that, press and hold the AUX and Volume - buttons for 10-20 seconds, until a tone is heard.
We are reaching out to you by email to learn more about this. If you prefer, please feel free to call us at (800)367-4008 for further assistance. We are open Mon-Fri from 8:30 AM to 9:00 PM EST and Sat from 9:00 AM to 6:00 PM.
We are reaching out to you by email to learn more about this. If you prefer, please feel free to call us at (800)367-4008 for further assistance. We are open Mon-Fri from 8:30 AM to 9:00 PM EST and Sat from 9:00 AM to 6:00 PM.
Written by a customer while visiting bose.com
Customer Rating
4
A LittleDisappointed
on August 29, 2015
Posted by: none
Gender:Female
I bought this just 6 months ago so I could take it with me when I moved to Costa Rica. I'm having pretty much the same issues everyone else is having. 1-the cable is flimsy and doesn't stay in place & 2-after it's charged and unplugged no sound comes out. This is very for 2 reasons: 1-I've always bought Bose products 2-Now I live in Costa Rica and don't know where or how to remedy the situation. Please help!
Written by a customer while visiting bose.com
Customer Rating
1
Loved but won't charge
on September 4, 2015
Posted by: Md
Gender:Female
I saved to buy speaker and loved it but now it won't charge. I changed cords,nothing. Now what
Response from bose.comBy Ryan, Bose Service, September 9, 2015
Thank you for taking the time to write your review. We are glad to hear that you loved the speaker and we would like to help you get the speaker charging again. We have a few suggestions.
First off, let's try another micro USB charger to see if the charging cable may be the issue. Those type of chargers are very common with many models of cell phones, tablets and digital cameras.
With it plugged in, we can also try a reset. To do so, let's hold down the Mute button for 10-15 seconds.
We are reaching out to us through email to see if that resolves it. If you would like, you can always reach us through phone as well. You can reach us at (800)367-4008. We are open Mon-Fri from 8:30 AM to 9:00 PM EST and Sat from 9:00 AM to 6:00 PM.
First off, let's try another micro USB charger to see if the charging cable may be the issue. Those type of chargers are very common with many models of cell phones, tablets and digital cameras.
With it plugged in, we can also try a reset. To do so, let's hold down the Mute button for 10-15 seconds.
We are reaching out to us through email to see if that resolves it. If you would like, you can always reach us through phone as well. You can reach us at (800)367-4008. We are open Mon-Fri from 8:30 AM to 9:00 PM EST and Sat from 9:00 AM to 6:00 PM.
Written by a customer while visiting bose.com
Posted by: Lori
Verified Purchase:Yes
Absolutely LOVE it!!! I would highly recommend it to anyone!
Written by a customer while visiting bose.com
Customer Rating
5
awesome sound!
on December 31, 2015
Posted by: oyette
Gender:Female
i bought this last month and wherever I go, it goes with me even a t work!
Written by a customer while visiting bose.com