| Customer Reviews Collected from bose.com |
Bose - SoundLink Color Bluetooth Speaker - Red
Average Customer Rating:
3.6
Rating breakdown 371 reviews
5 Stars
194
4 Stars
36
3 Stars
31
2 Stars
31
1 Star
79
Customer Reviews for Bose - SoundLink Color Bluetooth Speaker - Red
Customer Rating
2
Not good
on August 28, 2016
Posted by: BoseSucks
Gender:Male
I bought my bose speaker, and recently I dropped it under 2 feet and it completely broke.. And now I need to get a new one I am very disappointed in your company this should be top of the line, but it clearly isn't....
Written by a customer while visiting bose.com
Customer Rating
3
Great Sound but issues charging
on September 5, 2016
Posted by: Dearhart
Gender:Female
I got this for Christmas and have loved it! However, I am unable to charge it any longer. The cord that came with it stopped working a while back and I've been using an alternative. That doesn't work anymore!
I miss my speaker! It gives me such joy when it works properly!!
I miss my speaker! It gives me such joy when it works properly!!
Response from bose.comBy Ryan, Bose Service, October 5, 2016
We are glad to hear that you love the speaker. Trying another charging cable was the correct troubleshooting step to take prior to contact us. We've reached out through email to learn more while working on a solution that works for you. We do have dedicated technicians by phone as well if you prefer. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST and on Sat., 9 AM – 7 PM.
Written by a customer while visiting bose.com
Customer Rating
2
Great SOund But...
on September 8, 2016
Posted by: MorganZ
Gender:Female
I bought this speaker (Mint in color) on August 8th, 2016, and for a about the last couple of weeks, the speaker acts up. It sometimes won't connect to a phone when the phones bluetooth is on, but it will connect to another phone when that phone's bluetooth is completely off. Also, my speaker won't change volume when I push my iPhone 5c's side volume buttons. I have to actually have my phone within 6 inches of the speaker and then use the speaker buttons to turn the volume up or down.
Written by a customer while visiting bose.com
Customer Rating
2
Poor battery longevity
on September 10, 2016
Posted by: Jenoble99
Gender:Male
Bought a Soundlink soeaker to yse with an ipod when wirking in the yard, camping and other outdoor use. Unit was purchased just after Christmas of 2015. We tried to use it Labor day weekend but it wouldn't power on. Battery was dead even though it was charged a couple of days beforehand. It has to be plugged into power or it won't power on. This really negates our primary reason for purchase. Love it other than the battery life issue, sounds great.
Written by a customer while visiting bose.com
Customer Rating
3
Wish it had an app
on September 16, 2016
Posted by: Scott586
Gender:Male
I got this for Christmas last year and have enjoyed it in the kitchen, in the garage, and at the beach. Battery life is ok, but I'm only getting about 4 hours run-time vs the advertised 8. The included battery charger has now failed and it takes considerably longer to charge using a spare standard wall charger. Wish it included an app to allow pairing a 2nd speaker and run in stereo configuration.
Written by a customer while visiting bose.com
Customer Rating
4
Love it, but charging cable failed
on September 18, 2016
Posted by: jpdg12
Gender:Male
I received this as a Christmas present from my daughter last Christmas. Love the sound and the portability, but the charging cable recently started to fail.
Written by a customer while visiting bose.com
Customer Rating
2
Started out great
on September 22, 2016
Posted by: Boiler94
I received my speaker for Christmas. It was easy to use and had good sound. Unfortunately, there's an issue with the cord/charger. It appears that the cord does not fit properly to speaker outlet. I started noticing that each time I went to charge the speaker it would take several tries of reconnecting the cord before the speaker would start to charge. This progressively got worse to the point that the speaker won't fit at all. Very disappointed.
Response from bose.comBy Ryan, Bose Service, October 6, 2016
Thank you for taking the time to write your review. We are glad to hear that you are happy with the sound quality and found the speaker to be easy to use. We've reached out through email to work on a solution for you. You can reach us at 800-278-1082 if you prefer. We are open Mon-Fri from 9:00 AM to 9:00 PM EST and Sat from 9:00 AM to 6:00 PM.
Written by a customer while visiting bose.com
Customer Rating
4
Does What It Suppose Too Do!
on September 26, 2016
Posted by: Blackmack
Gender:Male
Good speaker, good bass and good battery life. Would definitely buy again.
Written by a customer while visiting bose.com