| Customer Reviews Collected from bose.com |
Bose - SoundLink Color Bluetooth Speaker - Mint
Average Customer Rating:
3.6
Rating breakdown 371 reviews
5 Stars
194
4 Stars
36
3 Stars
31
2 Stars
31
1 Star
79
Customer Reviews for Bose - SoundLink Color Bluetooth Speaker - Mint
Customer Rating
1
Battery Needs to be replaced after very limited us
on October 4, 2015
Posted by: Marty
Gender:Female
Great sound; wonderful connectivity but the battery already needs replacement and I think it's been used maybe 20 hours. The device works only when plugged in. Extremely disappointed. Do not recommend.
Response from bose.comBy Peter, Bose Service, October 5, 2015
Thank you for your review we appreciate the feedback very much. I'm terribly sorry you've had such a poor experience with the battery life on your SoundLink Color speaker. I can certainly understand your concern, you should not be having that type of issue. However, we have seen certain battery problems affecting a small number of units. For that reason our engineering team has released a software update that will resolve this problem permanently. I have included a link below to the software download page. If the issue still persists after the software update or if you need assistance performing the update please contact our technical support department at 800-367-4008. Support hours are Monday - Friday 9:00AM to 9:00PM and Saturdays from 9:00AM to 7:00PM EST. http://bit.ly/1SWeTMx
Written by a customer while visiting bose.com
Customer Rating
4
Sometimes it won't turn on... :-(
on October 23, 2015
Posted by: Dawson
Gender:Male
I really enjoy my Bose speaker but there are times it won't even turn on. I can't figure out the issue. Even my software is up to date :-/
Written by a customer while visiting bose.com
Customer Rating
3
Sounds good but I was expecting more
on November 17, 2015
Posted by: Fabyanp
Gender:Male
I bought this speaker today, it sounds good but I was actually expecting something more after reading all the good comments, a friend have the jbl flip 2 and it's a lot louder than this, that was a little bit disappointing considering this is a more expensive speaker. Now I'm considering to sell this and buy a jbl flip 2 o 3 for what I've read it's a lot better than 2.
Response from bose.comBy Julius, Bose Service, November 20, 2015
Hello Fabyan. Thank you for the review. We appreciate the feedback. The SoundLink Color is by far our most portable Bluetooth speaker, but for the most volume we would recommend our SoundLink III which delivers the most volume as well as the longest battery life (Up to 14 hours).
Written by a customer while visiting bose.com
Customer Rating
5
Great Little Speaker!
on December 4, 2015
Posted by: LB
Gender:Female
I ordered this and it arrived yesterday! I LOVE IT. Great rich sound!
Written by a customer while visiting bose.com
Posted by: BillyBunker
Verified Purchase:Yes
The sound is very good and I if I use my iTunes. I can't say the same when using Pandora, it just doesn't work.
Response from bose.comBy Ryan, Bose Service, December 26, 2015
Thank you for taking the time to tell us about your experience with the SoundLink Color. We are thrilled to hear that you are enjoying the sound quality with your iTunes library.
As the speaker is not able to distinguish between audio sources itself, it appears that something in the audio source is affecting your ability to enjoy Pandora. As it is a streaming service, a good place to start would be the quality of your wifi or cellular signal.
Another step worth taking would be uninstalling the app and reinstalling it to ensure that there are no issues with the version on your device.
Of course, we'd be happy to take a look at these things if you'd like further assistance. You can reach us at 1-800-379-2073. We are open Mon. – Fri., 9 AM – 9 PM, Sat., 9 AM – 7 PM ET.
As the speaker is not able to distinguish between audio sources itself, it appears that something in the audio source is affecting your ability to enjoy Pandora. As it is a streaming service, a good place to start would be the quality of your wifi or cellular signal.
Another step worth taking would be uninstalling the app and reinstalling it to ensure that there are no issues with the version on your device.
Of course, we'd be happy to take a look at these things if you'd like further assistance. You can reach us at 1-800-379-2073. We are open Mon. – Fri., 9 AM – 9 PM, Sat., 9 AM – 7 PM ET.
Written by a customer while visiting bose.com
Posted by: BigMike
Gender:Male
Verified Purchase:Yes
The sound quality of this speaker was poor. Considering it's Bose it was surprisingly poor. I returned it and replace it with the Mini II Speaker which is incredible. Pay the extra and go for the Mini II.
Response from bose.comBy Ryan, Bose Service, December 9, 2015
Thank you for taking the time to share your experiences with our SoundLink line of Bluetooth speakers. We are glad to hear that you've found the right speaker for your individual preferences and encourage you to contact us if you ever have any questions. We'll be happy to help.
Written by a customer while visiting bose.com
Customer Rating
5
Big sound in a small package!
on December 21, 2015
Posted by: rickyedger
Gender:Male
I've had for almost a year now and every where i take it friends family... even strangers are so impressed with the sound, even more so when i tell them the price. And now its even cheaper. Well worth the money But what else would you expect from Bose. I would recommend to any one as a gift or personal use.
Written by a customer while visiting bose.com
Customer Rating
5
It's a Freakin' Bose!
on December 21, 2015
Posted by: Jason
Gender:Male
I got my Soundlink Color in Engineer Red a few months ago. I love the sound quality. I didn't expect full spectrum sound from such a small speaker. But what can I say? It's a Freakin' Bose! It pairs easily and connects every time I walk into my office. The battery life is impressive as well. Then last week I was forced to confront the possibility that Bose had let me down in the area of durability/longevity. Out of the blue, I couldn't connect. I tried several times to clear the device list and pair my phone to the Soundlink Color, but I couldn't establish a successful connection. So, I came to the Bose website to investigate the return policy. While here I decided to look at the reviews to see if mine was a common problem. It was in doing this that I discovered another way Bose is uniquely awesome. They respond to reviews. And these aren't empty "your opinion is important to us" responses. They actually offer possible solutions to problems people are having with their products. I followed the instructions for resetting my Soundlink Color and in less than a minute I can enjoy my music my way - played through a freakin' Bose. So while having a problem might justify a half star deduction, I'd say the "answer before I ask" technical support more than makes up the deduction. So there you have it 5 1/2 stars because - It's a Freakin' Bose!
Written by a customer while visiting bose.com