| Customer Reviews Collected from bose.com |
Bose - SoundLink Color Bluetooth Speaker - Mint
Average Customer Rating:
3.6
Rating breakdown 371 reviews
5 Stars
194
4 Stars
36
3 Stars
31
2 Stars
31
1 Star
79
Customer Reviews for Bose - SoundLink Color Bluetooth Speaker - Mint
Customer Rating
5
What a speaker!!
on February 20, 2016
Posted by: mrmak
Gender:Male
Had this speaker for my birthday and after a couple of week of use I can say that it's been the best gift that I received. The sound is great and clear, I use to carry it around my house while is connect to my iPhone, it's compact, great material (as always) and light. I love my Soundlink Color!!
Written by a customer while visiting bose.com
Customer Rating
1
Worthless
on May 14, 2016
Posted by: Krishawaii
Gender:Male
Wasted money?
The battery life is no longer than 2 hours and the charging port gets loose so good luck recharging it. Severely disappointed!
The battery life is no longer than 2 hours and the charging port gets loose so good luck recharging it. Severely disappointed!
Response from bose.comBy Ryan, Bose Service, May 18, 2016
Thank you for taking the time to write your review. We hope that you are enjoying the sound quality and the convenience of Bluetooth wireless technology that this speaker offers.
Based on your description of the issue, we are reaching out through email to ensure that you get a more consistent experience from the speaker. If you prefer, you can always speak to us by phone as well. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM and on Sat., 9 AM – 7 PM ET.
Based on your description of the issue, we are reaching out through email to ensure that you get a more consistent experience from the speaker. If you prefer, you can always speak to us by phone as well. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM and on Sat., 9 AM – 7 PM ET.
Written by a customer while visiting bose.com
Customer Rating
5
Musical!
on July 18, 2015
Posted by: Hifinut
To my ears, the latest update latest update improved the speaker by 80%. It got rid of most of the upper bass drone and improved improved the midrange. This little speaker does a good job of imparting the emotional aspect of the music. Battery life has been excellent compared to both my JBL Flip 1 & 2. I carry it with me and use it every day. It is about 4 months old...well past the breaking period. The pairing works well with my iPhone 5 and iPad Air 2.
Thank you.
Thank you.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing sound for such a lightweight thing!
on June 27, 2016
Posted by: oksanazp
Gender:Female
I've just bought it at the airport, because another speaket didn't connect to my Note 5. I knew that Bose ok to my phone. That model was cheapest of Bose. I was really impressed when I turned in on my backyard. Like a real orchestra was there with me. Incredible sound for it's weight! I also travel a lot working on a cruise ship, so i needed something compact and light. I'm very happy with my choise. Bose soundlink mini is much havier, i had it before.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent Product
on July 15, 2015
Posted by: ron53
This product was given to me, as a gift, by some one who has the product for themselves and they decided to gave it me as a gift. I'm very impressed with the SoundLink speaker and it's reasonably priced.
Written by a customer while visiting bose.com
Customer Rating
5
Greatest
on June 9, 2016
Posted by: Hoodie
Gender:Female
Small yet powerful, GREAT quality!! My go to gift!
Written by a customer while visiting bose.com
Customer Rating
1
Great until it stopped working completely
on August 18, 2015
Posted by: Vanny16
Gender:Female
I bought the speaker 3 months ago and it was working great until today, when it unexpectedly stopped working. The system will not power on or charge
Response from bose.comBy Julius, Bose Service, August 21, 2015
Hello Vanessa,
Thank you for reaching out. We are sorry to hear about the trouble you’re having with the SoundLink Color. You should be getting great sound and up to 8 hours from the battery at typical listening volume. Also, the system has a one-year warranty. One thing that may help with the power issues is to update the software. The update is available here: http://updates.bose.com/SoundLinkColor We have also reached out to you by email so that we can help. We are also available by phone at 800-380-4831 Monday-Friday 8:30am-9pm EST and Saturday 9am-7pm EST if you prefer to call.
Thank you for reaching out. We are sorry to hear about the trouble you’re having with the SoundLink Color. You should be getting great sound and up to 8 hours from the battery at typical listening volume. Also, the system has a one-year warranty. One thing that may help with the power issues is to update the software. The update is available here: http://updates.bose.com/SoundLinkColor We have also reached out to you by email so that we can help. We are also available by phone at 800-380-4831 Monday-Friday 8:30am-9pm EST and Saturday 9am-7pm EST if you prefer to call.
Written by a customer while visiting bose.com
Customer Rating
2
Loved it, until it stopped working
on August 16, 2015
Posted by: Crimsonmom
I bought this about 2 months ago and loved it...the sound quality, the range, the look. Now I can't charge it either through the computer or from an outlet. There's no sign of any activity. The only light I get is blinking red after I unplug it.
Response from bose.comBy Ryan, Bose Service, August 19, 2015
Thank you for letting us know about this issue. We definitely want you to have the ability to charge the speaker, that is one of the main benefits of owning the Color speaker.
We have some suggestions. One would be to reset the speaker. Pressing and holding the AUX and Volume - buttons for 10-20 seconds, until a tone is heard, will accomplish this.
There is also a software update for this speaker at http://updates.bose.com/SoundLinkColor
This speaker also uses a standard micro USB charging connection common to non-Apple smartphones/tablets as well as many digital cameras and E-readers. Let's try another cable and see if that might be the issue.
We are going to reach out through email to make sure we get you up and running. If you prefer, always free free to get in touch with us at (800)367-4008. We are open Mon-Fri from 8:30 AM to 9:00 PM EST and Sat from 9:00 AM to 6:00 PM.
We have some suggestions. One would be to reset the speaker. Pressing and holding the AUX and Volume - buttons for 10-20 seconds, until a tone is heard, will accomplish this.
There is also a software update for this speaker at http://updates.bose.com/SoundLinkColor
This speaker also uses a standard micro USB charging connection common to non-Apple smartphones/tablets as well as many digital cameras and E-readers. Let's try another cable and see if that might be the issue.
We are going to reach out through email to make sure we get you up and running. If you prefer, always free free to get in touch with us at (800)367-4008. We are open Mon-Fri from 8:30 AM to 9:00 PM EST and Sat from 9:00 AM to 6:00 PM.
Written by a customer while visiting bose.com