| Customer Reviews Collected from bose.com |
Bose - SoundLink Color Bluetooth Speaker - Mint
Average Customer Rating:
3.6
Rating breakdown 371 reviews
5 Stars
194
4 Stars
36
3 Stars
31
2 Stars
31
1 Star
79
Customer Reviews for Bose - SoundLink Color Bluetooth Speaker - Mint
Customer Rating
1
Terrible Bluetooth
on November 4, 2015
Posted by: liltomo
Gender:Male
Returned this unit after having for 2 days. The sound is good but slightest movement of the speaker or device and the uniter shutters, jumps and drops out. Horrific quality, will not bother with any of your soundlink products. Did however exchange Bose Dock XT.
Response from bose.comBy Ryan, Bose Service, November 7, 2015
Thank you for taking the time to write your review. We are glad you liked the sound quality but are disappointed with the Bluetooth experience you are describing. It is very unusual to have that type of drop out at close range.
We are confident that you'll have a better experience with the XT and encourage you to always reach out if you have any questions.
You can give us a call at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM and on Sat., 9 AM – 7 PM ET.
We are confident that you'll have a better experience with the XT and encourage you to always reach out if you have any questions.
You can give us a call at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM and on Sat., 9 AM – 7 PM ET.
Written by a customer while visiting bose.com
Customer Rating
1
Great while it was working....
on November 26, 2015
Posted by: dwilliams
Gender:Male
Ive had the soundlink bluetooth speaker for a year and a half. Had no issues with pairing and was getting great sound, Until today I went to turn the unit on and now nothing. Charged it overnight, and still no power. Could be the battery is dead, but i have no idea how to open the darn thing. Dissapointing,,,
Response from bose.comBy Gary, Bose Service, December 1, 2015
Hello Dwilliams,
We're sorry to learn of the issue you've experienced and are glad you reached out for assistance. We can definitely help you get back to enjoying your music quickly.
We've reached out to you via e-mail to offer some troubleshooting advice and also to provide you with a phone number to call for assistance if needed. We're certain you'll be back to enjoying your music soon.
We're sorry to learn of the issue you've experienced and are glad you reached out for assistance. We can definitely help you get back to enjoying your music quickly.
We've reached out to you via e-mail to offer some troubleshooting advice and also to provide you with a phone number to call for assistance if needed. We're certain you'll be back to enjoying your music soon.
Written by a customer while visiting bose.com
Customer Rating
3
Needs proprietary USB Cable? Thumbs Down
on August 18, 2015
Posted by: BobBob544
Gender:Male
Love the sound, could do without the greed. USB cable broke, tried using a known good "Standard USB" cable, no joy. Growing tired of companies and their proprietary greed.
Response from bose.comBy Julius, Bose Service, August 21, 2015
Hello Bob,
Thank you for the review. We are glad to hear that you’re enjoying the sound for your Bose SoundLink Color. However, we are sorry to hear that you’re having trouble with the cable. Just to clarify, the SoundLink Color uses a standard Type A to Micro B USB cable which is available online or from any electronics store. The fact that a known cable is not working points to something else going on with the system, and we would like to help you with that.
We were hoping to reach out via email, but it looks like a valid email was not included with the review. Please call us at 800-380-4831. We are here to help. We are available Monday through Friday from 8:30am to 9pm EST and Saturday 9am to 7pm EST. We look forward to hearing from you so we can help with your SoundLink Color.
Thank you for the review. We are glad to hear that you’re enjoying the sound for your Bose SoundLink Color. However, we are sorry to hear that you’re having trouble with the cable. Just to clarify, the SoundLink Color uses a standard Type A to Micro B USB cable which is available online or from any electronics store. The fact that a known cable is not working points to something else going on with the system, and we would like to help you with that.
We were hoping to reach out via email, but it looks like a valid email was not included with the review. Please call us at 800-380-4831. We are here to help. We are available Monday through Friday from 8:30am to 9pm EST and Saturday 9am to 7pm EST. We look forward to hearing from you so we can help with your SoundLink Color.
Written by a customer while visiting bose.com
Posted by: cookie
Gender:Female
Verified Purchase:Yes
Easy to pair and great sound! Finally a decent sound for my computer!
Written by a customer while visiting bose.com
Customer Rating
5
Great Sound
on April 16, 2016
Posted by: Jimi T
Gender:Male
Received this speaker as a Christmas present and it being a Bose I was not disappointed with the sound quality. The one thing that is disappointing is its not true stereo and some of the music gets lost. But as far as sound quality goes its great crystal clear with no distortion and easy to travel with.
Written by a customer while visiting bose.com
Customer Rating
5
LOVE LOVE LOVE IT !!!
on April 30, 2016
Posted by: Jonnicon
Gender:Male
Could not be happier. The sound quality is unbelievable for the size, but I wouldn't expect anything else form Bose. Would highly recommend it.
Written by a customer while visiting bose.com
Customer Rating
2
GREAT SOUND HORRBILE CONNECTIVITY
on October 25, 2015
Posted by: ASMITHNME
Gender:Female
WE ARE AUDIOPHILES AND WANTED GREAT PORTABLE SOUND QUALITY FOR PARTIES, FOR MY MASSAGE PRACTICE, KAYAKING, AND ANYWHERE THE RIGHT SONG WOULD MAKE THE MOMENT. THIS ITEM DOES A GREAT SOUND QUALITY. THE ADAPTER IS CHEAP,VERY FRAGILE, SMALL AND FALLS OUT. WITH THE ADAPTER NOT BEING SECURE WHEN PLUGGED IN, THE ADAPTER BROKE. WE PURCHASED A NEW ONE AND IT'S SNUG BUT I'M AFRAID TO BREAK IT AGAIN. THE CONNECTIVITY IS HIT OR MISS. WE HAVE TWO LAPTOPS AND ONE PHONE IN THE HOUSE AND IT WILL NOT JUST CONNECT TO ONE ITEM BUT FILES THROUGH THE LOT OF THEM, MAKING ME FEAR TAKING IT INTO PUBLIC. WHO WILL CONNECT TO THIS BLUETOOTH. I'M NOT HAPPY WITH THIS ITEM. WE ALSO PURCHASED THE SECURE BAG FOR IT BUT THE MUSIC IS MUFFLED IF PLAYED IN THE BAG AND YOU CAN PLUG IT IN WHEN IT'S SECURED IN THE BAG. SO MUCH FOR SAFETY WHEN TRANSPORTING. THIS WHOLE EXPERIENCE HAS NOT BEEN A GOOD ONE AS A FIRST TIME BOSE USER.
Response from bose.comBy JT, Bose Service, October 28, 2015
Thanks for writing a review. We're glad to hear you are enjoying the sound quality of the SoundLink Color. The speaker will only connect to other Bluetooth devices that you have paired it with. Taking the speaker to a public place will not open it up to anyone that wants to connect. After you have connected your devices, when the speaker is turned on, it will try to connect to the most recently used devices. Also, the travel bag for the Soundlink Color is only designed to add extra protection to the speaker while you are traveling with it, and will make the speaker sound muffled if you try and use it while it's in the bag.
Written by a customer while visiting bose.com
Customer Rating
1
Battery does not hold charge. Do not buy
on October 25, 2015
Posted by: John
Gender:Male
The battery loses the ability to hold a charge within months. Always looking for an outlet to plug it in is annoying. Buy a product from a different company if you are looking for portability.
Response from bose.comBy Gary, Bose Service, October 27, 2015
Hello John,
Thank you for taking the time to contact us about your experience with the Bose Soundlink Color. You should expect 6-8 hours of listening at a normal volume from a full charge.
We encourage you to contact our technical support team at 800-367-4008 so that we can have you back to enjoying your speaker as quickly as possible. Support hours are Monday - Friday 9:00AM to 9:00PM and Saturdays from 9:00AM to 7:00PM EST.
Thank you for taking the time to contact us about your experience with the Bose Soundlink Color. You should expect 6-8 hours of listening at a normal volume from a full charge.
We encourage you to contact our technical support team at 800-367-4008 so that we can have you back to enjoying your speaker as quickly as possible. Support hours are Monday - Friday 9:00AM to 9:00PM and Saturdays from 9:00AM to 7:00PM EST.
Written by a customer while visiting bose.com