| Customer Reviews Collected from bose.com |
Bose - SoundLink Color Bluetooth Speaker - Mint
Average Customer Rating:
3.6
Rating breakdown 371 reviews
5 Stars
194
4 Stars
36
3 Stars
31
2 Stars
31
1 Star
79
Customer Reviews for Bose - SoundLink Color Bluetooth Speaker - Mint
Customer Rating
1
Won't charge-no lights
on September 29, 2016
Posted by: Sandi
Gender:Female
I have had my speaker for about a year maybe a little less. I have used it about 5 times and now it won't charge and not even lights. I am sad! I love this speaker. Not sure what to do about it!
Response from bose.comBy Ryan, Bose Service, October 6, 2016
Thank you for reaching out for help. We are glad to hear that you love this speaker. To learn more about this situation and find a solution for you, we've reached out through email. You can reach us at 1-800-379-2073 if you'd prefer to speak by phone. We are open from Mon. – Fri., 9 AM – 9 PM EST and on Sat., 9 AM – 7 PM.
Written by a customer while visiting bose.com
Customer Rating
3
Disappointed
on October 1, 2016
Posted by: Nclabart
Gender:Female
I've had my Bose speaker just over a year . It was great until I started having trouble with it charging. Now I get nothing at all. Disappointed that Bose doesn't make a longer lasting product anymore. No longer have brand loyalty.
Response from bose.comBy Ryan, Bose Service, October 5, 2016
We appreciate you reaching out for help with this. We are glad that you got a lot of enjoyment from this speaker prior to the issue that you are describing.
That charging cable is very popular for use with non-Apple phones/tablets as well as many digital cameras. Let's try another cable and find out if we should be replacing the cable for you or looking at service for the speaker.
We've emailed you to ensure that we get you back up and running with your tunes. If you prefer, we are available by phone as well. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST and on Sat., 9 AM – 7 PM.
That charging cable is very popular for use with non-Apple phones/tablets as well as many digital cameras. Let's try another cable and find out if we should be replacing the cable for you or looking at service for the speaker.
We've emailed you to ensure that we get you back up and running with your tunes. If you prefer, we are available by phone as well. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST and on Sat., 9 AM – 7 PM.
Written by a customer while visiting bose.com
Customer Rating
2
No battery life
on October 3, 2016
Posted by: Amoon
The speaker sounds great! However, my speaker held 2 full charges and will not hold a charge anymore. Very disappointed!
Response from bose.comBy Ryan, Bose Service, October 5, 2016
Thank you for taking the time to share your experience with the SoundLink speaker. It is awesome to hear about your happiness with the sound quality. We'd like to find a solution for the charging issue that you've described.
That charging cable is very popular for use with non-Apple phones/tablets as well as many digital cameras. Let's try another cable and find out if we should be replacing the cable for you or looking at service for the speaker.
We'll be reaching out through email to learn about the results. Of course, we are available by phone too. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST and on Sat., 9 AM – 7 PM.
That charging cable is very popular for use with non-Apple phones/tablets as well as many digital cameras. Let's try another cable and find out if we should be replacing the cable for you or looking at service for the speaker.
We'll be reaching out through email to learn about the results. Of course, we are available by phone too. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST and on Sat., 9 AM – 7 PM.
Written by a customer while visiting bose.com