| Customer Reviews Collected from usa.canon.com |
Canon - PIXMA MX922 Network-Ready Wireless All-In-One Printer - Black
Average Customer Rating:
2.5
Rating breakdown 859 reviews
5 Stars
176
4 Stars
97
3 Stars
63
2 Stars
134
1 Star
389
32%of customers recommend this product.
(
206 out of
636)
Customer Reviews for Canon - PIXMA MX922 Network-Ready Wireless All-In-One Printer - Black
Customer Rating
5
Great photos and more
on December 8, 2014
Posted by: bobbyinpa
from Chocolatetown, USA
Purchased to help with all my home office printing needs but also wanted to be able to print photos without the hassle of changing trays or manual feeds. The MX922 has filled this need well. The photo prints are much better than my drug store photos and we can print and share on a whim. The ADF with auto duplex is awesome and feeds correctly without jams. The main paper tray is easy to refill and replace into the printer. LCD display is clean and easy to use. I am very satisfied with this purchase. For those of you who fax, this works very well. If you have an answering machine, just remember to connect it to the printer and connect the main line to the printer directly. The FAQ's are very helpful if you run into a bump along the way and Canon answered any email I sent within 8-20 hours.
Written by a customer while visiting usa.canon.com
Customer Rating
2
Does a lot well....
on January 19, 2015
Posted by: brian
from Illinois
I like many of the features of this copier scanner but the printing aspects have given me headaches. This is my first Canon printer and I really looked forward to using it. I have had the printer going on its second year. It worked well. But you have to align and clean the heads often.
What I found is that it consumes a lot of ink and I am always struggling with loading the cartridges, I get 1680 and 1411 error codes.
The scanning and copy features work well but since this is a printer, I have to give the MX922 a low rating.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Incomplete manual
on February 17, 2015
Posted by: JSG
from Camino, CA
Manual is totally incomplete. No directions for doing anything except copy. No directions for PRINTING, etc. Want to use B/W, but machine always switches to color.
Written by a customer while visiting usa.canon.com
Customer Rating
2
Very Disappointed
on March 7, 2015
Posted by: Pa
I have been very satisfied with Canon printer/scanner performance for years. I just purchased the MX922 expecting that the good experience I had on the MX860 would continue. Unfortunately, this turned out to be wrong. Printing is good. but scanning is very difficult to do from the computer because of the software. It seems that Canon is unwilling to set up the MX922 to be used with MP Navigator. It was that product which made the older machine so effective and easy to use for scanning, particularly with the automatic document feeder. . I agree with another reviewer. "If you are a heavy scanner user and store in many different files stay well clear of this unit. If you only print it is a fine machine" .I am very disappointed in Canon.
Written by a customer while visiting usa.canon.com
Customer Rating
3
Less quality than expected
on March 20, 2015
Posted by: rav
from Sarasota, FL
This printer is not as good as the Series MX800 I replaced. I miss the rear feed that allowed any sized paper and allowed it to have a straight feed.
Written by a customer while visiting usa.canon.com
Customer Rating
1
disaster
on April 9, 2015
Posted by: jelejo
from West Burlington, IA
Out of the box, this is a disaster to install. The initial steps to activate the printer were exactly as indicated in the quick install guide. However, trying to get the printer to talk to my computer has been as disaster. Tried wireless connection and no success. Finally direct cable/USB and still no connect. Have installed the software X3. I will call customer assistance but have never had to do this for four previous wireless printers. What ever happened to "plug and play?""
Written by a customer while visiting usa.canon.com
Customer Rating
1
Very Disappointed
on May 10, 2015
Posted by: j9
This machine is very slow. It is constantly resetting itself. It is not the easiest design and there is constant trouble shooting.
Written by a customer while visiting usa.canon.com
Customer Rating
1
DONT BUY
on May 14, 2015
Posted by: Lisa
from Chicago
I bought this printer thinking I was getting a more updated faster machine. Well it is quite large, ink cartridges run out faster than I have ever experienced, and I don't print in color all the time either. It is so slow starting up and printing or copying. You can literally stand there for 5-7 minutes while it says please wait momentarily.... should say go have a cup of coffee and come back later. I plan on replacing this after not having it a year. Bad purchase and waste of money.
Written by a customer while visiting usa.canon.com