| Customer Reviews Collected from usa.canon.com |
Canon - PIXMA MX922 Network-Ready Wireless All-In-One Printer - Black
Average Customer Rating:
2.5
Rating breakdown 859 reviews
5 Stars
176
4 Stars
97
3 Stars
63
2 Stars
134
1 Star
389
32%of customers recommend this product.
(
206 out of
636)
Customer Reviews for Canon - PIXMA MX922 Network-Ready Wireless All-In-One Printer - Black
Customer Rating
3
OK basic printer, bad software & OS compatibility
on October 6, 2018
Posted by: Pssst3
from Chicago, IL
I bought one of these as a Christmas 2014 present for use with Windows PCs on our local LAN. It worked Ok.
I used Canon's print by email for a year until Canon discontinued it without offering a replacement system for remote printing.
When we added Android devices, we found that the print software was primitive compared to Windows. Double-sided printing, booklet, scaled and layout printing from Android isn't supported.
We replaced Android with Chromebooks to our system last year the mx922 working over wireless became less reliable. It goes offline shorty after printing a job with Google Cloud Print. Waiting for the initialization and then the print job submitted long before is inconvenient. If we printed a lot more this would be a big problem. Scanning requires using a USB flash drive and sneakernet to Chromebook.
The printers' saving graces were its print quality and cost of operation, until just before its 3rd anniversary, when it stopped working with no codes. I'm guessing that while it worked we printed 5000 sheets of paper, so cost of ownership was under $0.02 per page. The printer had been connected through an enterprise quality surge protector, using quality supplies, in a humidity and temperature controlled area. It powers up but was never ready.
We had a large number of ink cartridges remaining, so when I saw the printer was being discounted, I figured it was a reasonable cost for 2-3 more years of service. I got the same model just for basic printing. When replaced, it will be with another small office model. Hopefully in the 5 years since this model was introduced, the things that I found will be addressed.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
2
Not impressed. OK at Best
on October 20, 2018
Posted by: UnhappyinOH
from Ohio
I have had other Canon printers that I liked so got this one. Takes a long time to start up, shuts down quickly before I can load another page to print. Even setting to Black & White t goes thru color. . Goes thru ink Very quickly. Definitely not on par with previous canon printers. frequently freezes and has error message that it needs to be sent in for repair. need to unplug and reset. Will be skeptable of purchasing another Canonn
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
5
I've noticed the improvements
on April 12, 2019
Posted by: Van
from Pasadena, Ca.
This has been an excellent machine for me. They increased the amount of paper that it will hold, it feeds in the documents more quickly, it has a separate tray for CD and photo printing. The unit does all of this in a slightly smaller size that the one that it replaced. Small things such as the extension for the receipt of copies and other little surprises that let me know that a group of people had really studied past models and made excellent improvements and incorporated them into this machine.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
i have owned for 3 years now
on April 19, 2019
Posted by: Dmytro
from DE
hard to give a printer 5 stars but i havent had any problems. paper tray is hard to pull out but if i pull to the left a little it works fine. When this breaks which is due soon i may buy another hoping i get the same thing.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: Anonymous
from phoenix AZ
Verified Purchase:Yes
Great printer, I've owned a few versions of this model. Make sure to clean it, tends to have issues with the ink tray failing if not kept clean.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
2
Unreliable
on February 4, 2020
Posted by: Bnb
from Florida
I own two of these printers. A few weeks after the one year warranty was up one them crashed, cannon was nice enough to replace it, but the other printer had an error message “wrong printhead code 1403”. I YouTubed a possible fix that didn’t work so I contacted canon and they will be replacing this printer with a cheaper version TR8520. I certainly didn’t expect such a short life expectancy for this printer.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
5
Flawless Printer
on April 23, 2020
Posted by: Rick in Vacaville
from Vacaville CA
I have had this printer since 2013 and use all the features except for photo printing. Depending on the document, it will print fast if there are no colors and graphics and the document is from MS Office. Sometimes PDF documents print slow, especially if they are web based. WIFI is flawless now that I have a stable network. I can even print documents from my cell phone (Samsung Galaxy S20 Ultra) after installing the Canon print app. Faxing works perfectly for send and receive. Scanning works perfectly. I can scan checks and upload them to my bank for deposit. I have had a few issues from time to time scanning multipage documents. If the paper is rough, like documents from Medicare, the sheet feeder will sometimes feed 2 or 3 sheets at one time. Otherwise, the sheet feeder works very well. The ink cartridges are very easy to replace and last quite awhile.
NOTE TO OTHER USERS: If the printer is not used daily, then the next time I go to print, and before it prints the first document page, the printer will to go through its cleaning and calibration sequence which takes several minutes. If you're in a hurry to print a document, that will drive you crazy.
Now for the software..... I found the software to be awkward and confusing to use until I got used to it, and I'm an IT professional. Also, the printer's door drops down with a loud bang if it is closed when I print. This is very annoying if you aren't used to it.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
Slow and loud
on August 17, 2020
Posted by: Executive Assistant
from Washington, D.C.
I don't have this printer, but my boss does. And he is having me look for a new printer. He's an executive and working remotely so needs to do a lot of home printing. This printer is far too slow and loud at that. Will probably look for something like a laser printer that can churn out text heavy documents much more quickly.
Written by a customer while visiting usa.canon.com