Samsung US Customer Reviews Collected from Samsung US
Samsung - 500W 5.1-Ch. 3D / Smart Blu-ray Home Theater System
Average Customer Rating:
3.3 out of 5
3.3
Open Ratings Snapshot
Rating breakdown 20 reviews
5 Stars
6
4 Stars
4
3 Stars
3
2 Stars
3
1 Star
4
59%of customers recommend this product. 
(
10 out of 17
)
Customer Reviews for Samsung - 500W 5.1-Ch. 3D / Smart Blu-ray Home Theater System
Customer Rating
5 out of 5
5
This system was more than what I expected
on October 26, 2013
Posted by: bigdrockin
from WV
Expertise:Intermediate
I bought this with points from my company. I actually wanted the 1000w system but settled for this one. I am extremely happy with this product so far. Very easy set up. Works great with my Vizio tv an DISH tv. Game systems sound incredible now. I am so impressed with it I am purchasing one for my in-laws, and am considering another for another room in the house. Only draw back is cables are to short for a large room. I extended my cables (spliced them) and hid them in the ceiling with no problems. I have been recommending Samsung products to everyone.
Pros: Inexpensive, easy set up
Cons: short cables
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great sound and picture quality.
on August 17, 2013
Posted by: LikingSamsung
from Indianapolis IN.
Expertise:Expert
This is a great system! The sound and picture quality are amazing. Its easy to use and works well with my TV (not a Samsung product BTW). The only thing I would add to the smart tv package is Hulu.
Pros: Built-in speakers, Bright display, Inexpensive, Lightweight
Cons: speaker connections do not lock in place
I would recommend this to a friend!
Features
3 out of 5
3
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great value for an intro HTC
on December 5, 2013
Posted by: SweetThang
from Texas
Expertise:Intermediate
I have exerienced 10-year-old Home Theater Ctr. components that cost thousands and today such components are worthless. I wanted 'adequate'. I know small, wireless sound will be a product soon enough for an amazing price.
I bought this package over a sound bar after considering I gained a Blu-Ray player. The player is versatile in that it plays CD music and FM radio. The CD music shows the partial missing mid-range, but the TV-in signal improves my Samsung flat-screen audio tremendously. Movies, DVD and Blue-Ray are outstanding with the media's audio format being the limitation.
The FM antennae and the speaker wire leads have fixed, proprietary connectors. If you lose the speaker wires or if they need customization/repair that presents a future non-fixable problem. The ATC is a great electrical appliance, but as we move the unit to new set ups the special connectors become vital.
Pros: Inexpensive, Lightweight
Cons: proprietary wire connectors.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
GOOD PERFORMANCE AND VALUE
on December 12, 2013
Posted by: DjChico
from Puerto Rico
Expertise:Intermediate
I got this system for my room and it works perfect. The price and value is perfect. The quality of the sound is good for a small speakers system.
Pros: Inexpensive, Realistic color
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
This product isn't working
on March 13, 2015
Posted by: babyko
from San Diego, CA
Expertise:Expert
I just got this today and set it up but only 1 speaker working. I tried to swap the speakers and connections still not working. I tried to play it on dvd/bluray and TV, same result, only 1 speaker working and the subwoofer. I am returning it tomorrow and will try the other model. I like samsung but this 1 isn't working.
Cons: Poor quality
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
2 out of 5
2
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
THEATER SYSTEM
on July 9, 2015
Posted by: ALJO
from Jacksonville, FL, USA
Expertise:Intermediate
Product only lasted for approximately a year before it quit operating. This however does not lower my expectations of other Sansung products which I have found to be of the highest quality.
Pros: Built-in speakers, Bright display, Realistic color
Cons: Poor quality
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
broke after 34 days
on July 7, 2013
Posted by: sarahc
from Denver, CO
Expertise:Intermediate
I had this Blu-Ray home theater system for 34 days before it stopped working. It worked without problem for 34 days, but stopped on the 35th day. It plays for 2 seconds and then goes back to the main system menu. Everyone keeps telling me this is normally a really good unit, but it's been in for repair twice and still doesn't work. It's been shipped off to Samsung for repair, again, at my expense.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The sound quality is outstanding!
on October 28, 2013
Posted by: GaryV
It was a little tedious for me to wire everything up, but after it was all done, turned on the TV, put in a DVD (BD) and waited. When the movie began, you could tell instantly that it was theater quality.
Pros: Inexpensive, Lightweight
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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