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Customer Reviews Collected from geappliances.com |
Slim Replacement Water Filter for GE Refrigerators - White
Average Customer Rating:
4.3
Rating breakdown 146 reviews
5 Stars
103
4 Stars
19
3 Stars
10
2 Stars
0
1 Star
14
86%of customers recommend this product.
(
117 out of
136)
Customer Reviews for Slim Replacement Water Filter for GE Refrigerators - White
Customer Rating
3
GSWF Design Change
on December 24, 2020
Posted by: TBD818
from Houston, Tx
The shoulders inside the filter are shorter than earlier iterations. The latest filter won’t fully actuate the water valve. I added some o-rings to make up the difference and got it to work. The latest are labeled GSWF but have MSWF in the description.
Performance
3
Quality
5
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, January 20, 2021
Hello TBD818,
We appreciate your feedback. We are sorry you are dissatisfied with the product. There is considerable thought and effort devoted to the design of our products. Factors in design decisions are cost, competition, changing technology, and appearance. If you have any questions or concerns, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA
We appreciate your feedback. We are sorry you are dissatisfied with the product. There is considerable thought and effort devoted to the design of our products. Factors in design decisions are cost, competition, changing technology, and appearance. If you have any questions or concerns, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not good
on September 3, 2020
Posted by: hs56
from Salt Lake City
The threads don't match the original one I had and the water won't flow
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
1
Pressure Loss
on October 17, 2021
Posted by: Elfredo
from AVL, NC
i notice a significant water pressure loss at the refrigerators water spout. this has been getting worse over time. Although at times, i can get a new GSWF filter that seems to work fine, ie. no flow or pressure drop problems. The problem seems to lie in the filter. There is no build up if the refrigerators tubing/routing. This problem has been getting worse and i attribute it to the manufacturing process.
No, I would not recommend this to a friend.
Performance
1
Quality
5
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 19, 2021
Hi there, and thank you for reaching out to us about your experience. We truly hate to hear you've had a problem with a decrease in water pressure. We know something like that would be concerning.
We do have a test process to determine if the pressure and water flow is lower than we would expect, and whether the filter is clogged or you have another issue. That test is laid out in the following article, if you'd like to review the process: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16873 . The test also discusses other possible issues that could cause a lack of water pressure.
If you want to double check and make sure the filter you're using is right for your model, we also have a tool for that here: https://www.geapplianceparts.com/store/parts/filter-finder . Our Parts department can be reached at 1-877-959-8688 if you determine the filter is the problem and need assistance with getting a replacement.
We will certainly send your feedback on this possible problem with the filter to our design team for review; we sincerely value your insights, as we always want to be aware of potential issues. If you have any other concerns or questions, we're glad to help. -Sarah@GEA
We do have a test process to determine if the pressure and water flow is lower than we would expect, and whether the filter is clogged or you have another issue. That test is laid out in the following article, if you'd like to review the process: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16873 . The test also discusses other possible issues that could cause a lack of water pressure.
If you want to double check and make sure the filter you're using is right for your model, we also have a tool for that here: https://www.geapplianceparts.com/store/parts/filter-finder . Our Parts department can be reached at 1-877-959-8688 if you determine the filter is the problem and need assistance with getting a replacement.
We will certainly send your feedback on this possible problem with the filter to our design team for review; we sincerely value your insights, as we always want to be aware of potential issues. If you have any other concerns or questions, we're glad to help. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Necessary?
on September 4, 2022
Posted by: Sundaybob
from L. I. N Y
Is it really needed?
How many consume unfiltered water and live a long life?
How many consume unfiltered water and live a long life?
No, I would not recommend this to a friend.
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Works great!!
on August 17, 2017
Posted by: Momalo
from Brielle, NJ, United States
Moved into a house and used the existing refrigerator. The water feature was so slow we considered replacing the fridge. The contractor suggested changing the water filter. We did and, WOW!!!....my son said "the water comes out like a fire hose now".
I would recommend this to a friend!
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good tasting water
on November 17, 2017
Posted by: purrs13
from Merritt Island, FL, United States
This filter seems to work fine.... the water is fresh tasting. It is very hard to remove the filter from its place in the refrigerator, do not know if this is a design flaw or just that it fits in so tightly.
I would recommend this to a friend!
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Consistent
on August 10, 2018
Posted by: Nana1015
from Westerville, Ohio
I don't need a new one too often, but when I do, it's easy to replace and my water and ice are consistently refreshing.
I would recommend this to a friend!
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Works Perfectly
on September 16, 2018
Posted by: AmyG1771
from Frederick, MD
I purchased and got exactly what I needed and it worked perfectly!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com