lg.com Customer Reviews Collected from lg.com
LG - 16x Internal Blu-Ray Disc Double-Layer DVD±RW/CD-RW Drive - Black
Average Customer Rating:
3.8 out of 5
3.8
Open Ratings Snapshot
Rating breakdown 35 reviews
5 Stars
20
4 Stars
5
3 Stars
2
2 Stars
0
1 Star
8
81%of customers recommend this product. 
(
26 out of 32
)
Customer Reviews for LG - 16x Internal Blu-Ray Disc Double-Layer DVD±RW/CD-RW Drive - Black
Customer Rating
3 out of 5
3
Cant download program from LG
on June 2, 2015
Posted by: nothappy
from Saint Louis, MO
I downloaded the update for this product and after I did when I opened the program and tried to update it would do nothing. So I uninstalled and reinstalled and it did the same thing. So I guess if there are any updates for this product than I will not be able to download it.
I would recommend this to a friend!
Quality
3 out of 5
3
Features
2 out of 5
2
Value
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Dont last
on June 27, 2019
Posted by: Gondar Person
from Roanoke VA
My 2nd one and like before, they all go bad after one year.
I like LG, but I think they have drop the quality.
I use only Blue ray, well this one when bad and only reads CD and DVDs
but can work with any Blue Ray, make look for another brand.
No, I would not recommend this to a friend.
Quality
3 out of 5
3
Features
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Won't work on Windows 11.
on March 4, 2023
Posted by: It is a paper weight now
from Dungannon
Once I updated from Windows 10 to Windows 11 it stopped reading any disk, shows up as a driver issue and LG hasn't brought out any update to fix this, and I don't believe they will.
Most of their products are having the same issue.
Quality
3 out of 5
3
Features
4 out of 5
4
Value
4 out of 5
4
Response from lg.comBy Cazzandra GalangcoLG Social MediaMarch 5, 2023
Your valuable feedback is important to us. Thank you for helping us recognize how else we can improve our products regarding your LG Super Multi Blue Internal SATA 16x Blu-ray Disc Rewriter. We always try our best to give our customers the best experience we can, so it's distressing for us to hear that you had a bad experience after upgrading. Your review is important for our whole team and will be considered for our future product development. Please send us a private message on Facebook or Twitter with the handle @LGUSSupport and your contact information, and we'll be pleased to see what we can do to help. -Cazz
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Great product!
on December 11, 2014
Posted by: mrk4me
from San Diego, CA, USA
Stayed with a winner when I needed to upgrade a failing drive. LG BD burner is exactly what I was looking for when balancing value and price.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Frustratingly inferior software bundle
on August 18, 2016
Posted by: parve
[This review was collected as part of a promotion.] I bought LG BH16NS Blu ray and DVD burner some months ago. Now that I need to make a Video DVD, I realise that the software provided for burneing (Power producer 5.5.) does not accept mpeg4 format. And it keeps prompting me to buz the 6.0 version. Mpeg4 is a basic format. I bought the burner so I could make video DVDs of my works when required. It is quite frustrating. Would anyone know how to get around this nonsense? LG must provide appropriate softwares with the burner ar very clearly speel out that one has to buy softwares separately. I feel cheated. Will appreciate if LG can provide me the neccesary software to operate it.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Just what the doctor ordered!
on May 4, 2015
Posted by: Mikeljay
from Lenoir City, TN, USA
I installed this in my DELL XPS8700 that had a spare drive bay. Installation of the drive was easy, although I did have a problem with the door on the computer. It wouldn't open to allow access to the drive tray. After a slight adjustment of the drive in the bay, everything works as it should. This drive is FAST! Quiet too! Drivers installed after I booted up and installed the included software. I burned a BluRay disc shortly after I installed the drive and it took it less than 45 minutes to write 22Gb of data.
I'd highly recommend this drive to anyone looking to either upgrade or replace an older drive.
Pros: Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
The "Perfect recorder"!
on August 3, 2013
Posted by: nibavar
from Rome, Italy
I tested it with a lot of supports: never a fail, fantastic for CD, DVD and BD recording, very quiet in writing, it has been recognized by W7 in a flash.
I'm very satisfied and it has a good "aestetic" design too.
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Works as advertised
on May 22, 2014
Posted by: rogo
from New York, NY, USA
Installation was very easy. No problems encountered.
Plays a broad variety of formats. Burns Blu-ray and regular DVD's using my Corel Video Studio Pro X6
software.
I have only had it for about a month but so far so good.
Pros: Performance
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
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