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Customer Reviews Collected from geappliances.com |
GE - 30 inches - Convertible & Recirculating - Wall Range Hood - Slate
Average Customer Rating:
4.4
Rating breakdown 917 reviews
5 Stars
616
4 Stars
159
3 Stars
51
2 Stars
33
1 Star
58
87%of customers recommend this product.
(
695 out of
801)
Customer Reviews for GE - 30 inches - Convertible & Recirculating - Wall Range Hood - Slate
Customer Rating
1
No matter how you clean the filters, it drips oil
on September 5, 2021
Posted by: Poor hood design
from San Diego
Grease is constantly dripping from the motor. No matter how often I clean the filters, it comes back always in the same spot. It is coming from the motor (?). On this website and a general internet search you can see dozens of questions on this exact problem yet GE seems unwilling to even acknowledge the issue exists yet alone provide a solution.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy John@GEAppliances, GE Appliances, September 10, 2021
Hi there. We are very sorry for the trouble you are having with your vent hood dripping. This must be pretty annoying to constantly clean so we're happy to help. On most occasions, what is actually dripping is grease from inside the hood or ducts. In this case, we recommend having the hood and ductwork professionally cleaned by a local servicer.
In the event the dripping is actually oil from the internal components, this is not normal and you should have the issue diagnosed and repaired by one of our certified technicians. You can do this here: https://www.geappliances.com/ge/service-and-support/service.htm or by calling 1-800-432-2737.
Thanks so much. - John@GEA
In the event the dripping is actually oil from the internal components, this is not normal and you should have the issue diagnosed and repaired by one of our certified technicians. You can do this here: https://www.geappliances.com/ge/service-and-support/service.htm or by calling 1-800-432-2737.
Thanks so much. - John@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on October 31, 2021
Posted by: JohnnyK2022
Love the nice clean look in my kitchen! Very satisfied with this product!
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
5
Stylish
on December 29, 2021
Posted by: Usseffb
from Suffolk va
Love it. Sleek and beautiful design. Stainless is fingerprint resistant and that helps.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Light bulbs suck and fan doesn't work
on December 31, 2021
Posted by: Nina H
from AVL
The only thing good about this product is the aesthetics. Otherwise, it is useless. The light bulbs are extremely difficult to exchange, and once you pop one out, it Is impossible to put a new light bulb back in without breaking all of your fingernails. The wiring that goes to the light bulbs is very loose as well. Just by tapping on the front of the hood, the light bulbs will go out. Lastly, when cooking, the fan only removes odors when it is on high. When on the high setting, it is extremely loud. Very disappointed in this product.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 5, 2022
Hello there, thanks for taking the time to reach out to us. We're pleased to know your new is looking good, but sorry you're finding the light bulbs hard to change, that your wiring is loose, that the bulbs easily go out, and that it's louder than expected. We can imagine how aggravating this would get for you, so this is feedback we'll be happy to share with our product development team for them to look into.
To have this looked into, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, you may want to call an electrician to look into this. We appreciate you bringing this to our attention and we're wishing you the very best.
Guy@GEA
To have this looked into, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, you may want to call an electrician to look into this. We appreciate you bringing this to our attention and we're wishing you the very best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Motor went February 2022
on February 25, 2022
Posted by: Holly74
from Brighton, mi
The motor started squeaking and shuts down, this fan could have lasted much longer in my opinion. Service call opened.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Gina@GEA, GE_Appliances, February 28, 2022
Thanks for reviewing your hood and letting us know what has happened. We understand how disappointing it is to have it shut down on you so shortly after purchase and sincerely apologize for the poor experience. We're confident our techs will properly diagnose and resolve this for you. Please let us know if you have any additional questions. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful addition
on April 22, 2022
Posted by: JRMc
from Kenosha
This range hood matches our other appliances perfectly (Slate). The only complaint I have is here is a slight vibration when the fan is on and it makes the light shake. Other than that, we absolutely love it
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent Vent Hood for the $$$
on November 10, 2022
Posted by: Ole Poppy G
from Clinton, MS
We installed this as part of our new home construction. Is very quiet and easy to operate. It draws cooking gas is out very efficiently.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks sharp
on March 12, 2023
Posted by: Anonymous
from Pa
Love the way it looks and how quite it is. Also the light it gives off is great for cooking.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com