lg.com Customer Reviews Collected from lg.com
LG - 2.1-Channel Soundbar with Wireless Subwoofer - Black
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 261 reviews
5 Stars
183
4 Stars
48
3 Stars
9
2 Stars
7
1 Star
14
89%of customers recommend this product. 
(
231 out of 259
)
Customer Reviews for LG - 2.1-Channel Soundbar with Wireless Subwoofer - Black
Customer Rating
2 out of 5
2
Subwoofer Doesn't Connect to Sound Bar
on July 29, 2015
Posted by: richofs
from Honolulu, HI, USA
Bought this sound bar system. The bluetooth subwoofer worked great and was very convenient, with great sound quality; however, I went on deployment for a few months, 3 to be exact, only to come back and find out that the subwoofer was no longer paired with the sound bar. I know, "First World Problems," but if it was free I wouldn't be complaining, However, I did pay some good money for this.
Pros: Quality, easy to use, Performance, Style/Design
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Features
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
great sound at a great price
on August 5, 2015
Posted by: oreolife
from Rainier, WA 98576, USA
This product gives great sound for a great price. As a movie watcher sound is everything and this sound bar delivers. Many options for sound and connections and it fits just right with it's size for most flat screen TV's.
Pros: Quality, Features/Settings, easy to use, Performance, Style/Design
I would recommend this to a friend!
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
It is awsome
on February 13, 2016
Posted by: dee54
from Walnut Cove, NC, United States
[This review was collected as part of a promotion.] I purchased this in late December and it is a great product for flat screen tv's where you can't here the sound good
Pros: Performance
No, I would not recommend this to a friend.
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
great sounds...well worth it
on February 23, 2016
Posted by: tyandky
from Indianapolis, IN, United States
[This review was collected as part of a promotion.] I've had mine for about a year now and I love it...it rocks as loud as you want it to...many features
Pros: Style/Design, Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Great sound for the price
on March 12, 2016
Posted by: sessingø
from København, Danmark
[This review was collected as part of a promotion.] Great value for your money - both sound and setup are easy. The sound is great. Only problem is that the wireless connection to the subwoofer are sometimes lost.
Pros: Style/Design, easy to use
I would recommend this to a friend!
Quality
3 out of 5
3
Features
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Solid sound
on September 22, 2017
Posted by: Dminko
from Long Beach, CA, United States
[This review was collected as part of a promotion.] I've had the soundbar and wireless Bluetooth subwoofer for well over a year and have generally been pleased with the product. It's definitely good value for the money. Our soundbar is hooked up to a TV in a large family room/open kitchen area and fills the space with good sound. It's much better than the TV speakers. My main complaint would be with the present sound profiles -- we have trouble finding one that provides loud and clear voices. It sometimes can be difficult to hear announcers for sporting events clearly, especially when competing with other ambient noices in our house. Overall, though, I would recommend.
Pros: easy to use
I would recommend this to a friend!
Quality
3 out of 5
3
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
It was good while it lasted.
on April 5, 2018
Posted by: Rob Mtman
from Indianapolis, IN
[This review was collected as part of a promotion.] I purchased this about four years ago when I was shopping for a new sound bar. It was one of the best that I had looked at and well within my price range. I took it home and after some initial confusion on my part on how to hook it up, I got it up and running and boy, did it sound great!
However, about 8 months ago my wife (who is deaf) came to get me out in my woodshop because she smelled something funny. When I came back in, that's when I heard a very low thumping noise and smell something akin to an electrical fire. I tracked the sound to the subwoofer by the time it started to smoke. I immediately unplugged it and threw it out the back door into our back yard (where we never go). It never fully caught on fire, though.
Not sure exactly what happened, but it was great while it happened. I know that this review won't do anything because I think the items has been discontinued, but just wanted to make those that do have this system aware of what happened with ours.
Could be a fluke or could not be, I don't know. But it was a pretty good system while it lasted and I might buy a newer LG model when funds are available (baby on the way....gotta save those pennies!).
Pros: Style/Design, ease of use, Performance
No, I would not recommend this to a friend.
Quality
3 out of 5
3
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Terrible
on April 11, 2018
Posted by: Neverfenagin
from Chicago,IL
Subwoofer stopped working then wouldn’t connect via Bluetooth
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Value
1 out of 5
1
Response from lg.comBy AmberCustomer ServiceApril 12, 2018
Hello, hate to hear, sounds like we might need to troubleshoot. Please give us a call at 1-800-243-0000 or drop us a line on Twitter at @LGUSSupport or on Facebook at @LGUSSupport when you are with the unit. ^AC
Written by a customer while visiting lg.com
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