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Customer Reviews Collected from lg.com |
LG - 2.1-Channel Soundbar with Wireless Subwoofer - Black
Average Customer Rating:
4.5
Rating breakdown 261 reviews
5 Stars
183
4 Stars
48
3 Stars
9
2 Stars
7
1 Star
14
89%of customers recommend this product.
(
231 out of
259)
Customer Reviews for LG - 2.1-Channel Soundbar with Wireless Subwoofer - Black
Customer Rating
2
The sound bar does not work with the TV remote
on November 9, 2014
Posted by: Benjamin Brown
from Centennial, CO, USA
The sound bar does not work with the TV remote, this is an EPIC FAIL !!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
3
Written by a customer while visiting lg.com
Customer Rating
3
My Review for NB3530A
on September 5, 2020
Posted by: REV READY
from PENNSYLVANIA
[This review was collected as part of a promotion.] PRODUCT WORKED GREAT FOE NEARLY A YEAR. AFTER THAT I STARTED HAVING TROUBLES WITH HARD WIRE CONNECTIVITY AND BLUETOOTH. SOUND CONSTANTLY DROPS. I PRIMARILY USED THE OPTICAL CONNECTION TO MY LG TV THEN LATER SWITCHED TO USING THE BLUETOOTH OPTION WITH THE SAME TV. IN BOTH CASE I CONSISTENTLY GET DROPPED SOUND OUTAGES. I NOW HAVE TO LISTEN THROUGH TH BLAND SOUND DIRECTLY FROM MY LG TV. I CAN NO LONGER RELY ON THE PRODUCT LONGEVITY OF LG . ;(
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, September 8, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Big piece of Junk
on January 5, 2021
Posted by: Bob 79
from Dubois WY
[This review was collected as part of a promotion.] The woofer quit and I will have to purchase a complete new system as you can not pair up another woofer with the sound bar.
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 25, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
It broke
on November 20, 2021
Posted by: MWNC1
from NC
It broke after nearly 8-years. I replaced with a new similar unit but different brand.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, November 23, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3
Erratic Sound Bar!
on September 24, 2022
Posted by: Anonymous
from Fort Myers, FL
I was told by your techs in order to mute my new LG T.V. I needed to hit the mute button on LG sound bar. Most of the time it doesn't work, as I sit listening to commercials!
Pros: Style/Design
Quality
3
Features
3
Value
3
Response from lg.comBy JaNika Wiley, Social Media, September 27, 2022
Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
5
Great sound!
on March 28, 2013
Posted by: MikeSA
from Fishers, IN, USA
This sounds better that I expected. It has great sound with great (not overdone) bass. LOVE IT!
Pros: great!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Audio drops
on April 23, 2013
Posted by: momentum300
from Cleveland, OH, USA
After a month the audio had begun dropping out, sent it in for repair and was told there is nothing wrong it. Got it back and audio still drops out. I tried new cables, different devices, different ports and nothing helped. Funny side story so when I sent it in I was given pretty explicit instructions on how to return it and that original packing was prefered to keep the unit secure. So that is how I sent it in, however; I got my product back in a partially mangeled cardboard box so that thwarts any chance I had of returning the product for a refund. Overall bad expierance. On a positive note when the unit worked like it was supposed to it did sound awesome.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Written by a customer while visiting lg.com
Customer Rating
5
Very Pleased
on April 23, 2013
Posted by: Steve
from Los Angeles, CA, USA
I really like the sound quality this system provides. It's very compact and looks great. A perfect compliment to my LG TV. Sound and features are as good or better than anything else in this price range.
Pros: Style/Design, easy to use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com