lg.com Customer Reviews Collected from lg.com
LG - 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Average Customer Rating:
4.2 out of 5
4.2
Open Ratings Snapshot
Rating breakdown 248 reviews
5 Stars
125
4 Stars
74
3 Stars
22
2 Stars
16
1 Star
11
81%of customers recommend this product. 
(
195 out of 240
)
Customer Reviews for LG - 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Customer Rating
2 out of 5
2
Flawed Product Design-Excellent Features and Value
on June 9, 2014
Posted by: RJNJ
from New Jersey, USA
This comment reflects my issues with model LCRT1513ST, the comment is already on reviews and the sentiment is repeated throughout.
"The keypad looked OK in the store with bright lights and at eye level. In standard light and not at eye level, it is *very* difficult to read the front panel. The contrast with the background is very low. There's no back light, which would have helped. It is a major annoyance and seems like a huge design flaw. Even though I like everything else about the microwave (perfect size for me - very large inside for the outer dimensions, all the buttons...). ". Another comment mentioned having a flashlight handy; advice I took and find works..
Given this issue and what I consider a major design flaw, has LG considered a solution to the flaw such as a some sort of overlay to the control panel with colors that make the "buttons" more readable or something similar? Or maybe a battery operated light which can be affixed / .attached to the top of the control panel.
No, I would not recommend this to a friend.
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Looks Good!
on November 26, 2015
Posted by: MADDMATT
from Indiana, United States
I like the fact that this microwave is easy to clean. The overall looks are great. I only have one issue...Why would you put dark grey numbers and letters on a black background? It's very difficult to see anything on the keypad even in normal lighting conditions. I would hope that LG could come out with a self stick overlay in white lettering. I own a lot of LG products with no issues or concerns and would like to see LG remedy this problem. Other than that the microwave does exactly what it's supposed to.
Pros: Performance, Quality
Quality
5 out of 5
5
Features
3 out of 5
3
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Difficult to unpack, Controls hard to see
on January 13, 2015
Posted by: nanaboo
from Grand Rapids, MI, USA
Needed immediate replacement due to lightning strike. Seemed closest to the GE which was zapped. Nearly returned item before I finished unpacking. The film covering took 3 hours to remove, and still shreds remain. The controls are not lit, so I use a flashlight to see. Settings are complicated, requiring multiple references to the manual. Operation functioning is good. Defrost works well. Food does not become tough. Good power for liquids.
Pros: Performance
No, I would not recommend this to a friend.
Quality
4 out of 5
4
Features
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
on December 31, 2016
Posted by: Coveyjeep
from South Carolina, United States
[This review was collected as part of a promotion.] The keypad is a major annoyance!!! It was fine in the store with lots of light, but at home you must use a flashlight. I cannot believe LG has not corrected the problem.
Pros: Performance
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Features
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Works well
on March 8, 2017
Posted by: Bobes
[This review was collected as part of a promotion.] We were forced to buy a new microwave after our 18-year-old microwave died one morning. I like the curved interior of this microwave. Easy to clean. I have two complaints -- the interior light is too dim, and, more importantly, in dim light, you CANNOT see the keypad on the display screen. It's totally black. There's an energy saver option to eliminate the clock time, but nothing (to my knowledge) to turn on a light for the keypad to enter the minutes of cook time.
Pros: Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
3 out of 5
3
Features
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Needs a lighted control panel!
on January 31, 2014
Posted by: CaptainT
from Sarasota, FL, USA
Great microwave except for the annoying feature of no lighted control panel. In the store, this is not really evident because of the strong lighting, but once I got it home and into the kitchen it was noticeable. Even with my kitchen lights on, it is difficult to see and read the numbers. Bought a cheap flashlight and I keep it close to the microwave. Not the best setup at all….
Pros: Performance, Quality
No, I would not recommend this to a friend.
Quality
5 out of 5
5
Features
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
LOOKS GREAT & WORKS PERFECTLY
on March 25, 2014
Posted by: CandyK
from West Branch, MI
Originally wanted an over the range microwave but didn't have the height needed for a safe installation. Looked and looked for a microwave with the features I wanted that would fit in the built- in microwave cabinet. Finally found this one and I love it! The Sensor Cooking feature works great. Cooks fresh or frozen vegetables to perfection, takes all the guess work away. The melt and softening features are just what I was looking for. When I am able, I have my eyes on three additional major appliances that have exactly what I want. Thanks LG for your innovative technology!
Pros: looks great & works perfectly
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
a lot of great features
on May 13, 2015
Posted by: jab3
from Red Lion, PA, USA
My wife and I have been together for 37 years, bought our first microwave back in 1978, we've now had to replace it. We're adjusting to the new features and keep the book handy. We've had it for about a month now and a couple of the features were a real surprise - for instance, cooking fresh veggies, the first time we put the veggies in and hit the veggie button the asparagus was perfect, I thought it was a fluke, so we tried a different quantity, again perfect. The only complaint is that it can be difficult to see the pad without full lighting. As we get use to the settings that will probably change. All in all, fantastic!
Pros: Performance
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
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