lg.com Customer Reviews Collected from lg.com
LG - TurboWash 5.0 Cu. Ft. 12-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 171 reviews
5 Stars
128
4 Stars
21
3 Stars
10
2 Stars
3
1 Star
9
86%of customers recommend this product. 
(
144 out of 167
)
Customer Reviews for LG - TurboWash 5.0 Cu. Ft. 12-Cycle High-Efficiency Top-Loading Washer - White
Customer Rating
4 out of 5
4
Good But...
on March 10, 2015
Posted by: BF
from Houston, TX, USA
Quite and efficient but not enough water unless you use the 'Extra water' button. A set of sheets went through the entire wash/rinse cycle and the center formed an air bubble and was dry/unwashed. Also you need to "trick" the machine to add a dry bleach product like Oxyclean by adding Oxyclean to the tub then start machine, let it fill with water, THEN add cloths.
Kind of silly not to have thought about dry bleach products that you don't want to add on top of your clothing.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
Does not rinse well
on August 29, 2015
Posted by: ED
from EAST WINDSOR, CT
nice machine, but these new high efficiency washers don't fully submerge the clothes and the water never goes through a strainer to remove any debris like the old style washers. The result is that you get a lot of lint and other debris that never gets rinsed away.
Pros: Performance
No, I would not recommend this to a friend.
Quality
3 out of 5
3
Features
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
it is so easy to operate
on October 20, 2014
Posted by: Carolyn44
from Bernalillo, NM, USA
I love the big tub plus all of the options I have for the different loads. I just throw everything in and set for my load and it is ready to go. It is so quite and it lets me know when the load has been washed. The system is also very easy to operate- you load everything then select the type of wash cycle that you want and press the start button. Everything comes very clean and I really like the big tub for washing blankets, comforters and bedspreads. I have 2 dogs and so we have lots of hair on everything- I recently washed my blankets and lots of dog hair was removed.
Pros: Performance, easy to use, Features/Settings
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
This washer is deceivingly simple
on October 2, 2014
Posted by: Landrue
from R.I.
I don't usually rate things like this till I've had them for at least a year but this washer works so well I had to this time. It's the quietest washer I've ever owned and absolutely no issues with balance. Very easy to operate
and I like the vent option on the lid so the machine can dry out when not in use.
Pros: Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Really large item capacity
on November 19, 2014
Posted by: Stacy
from Chambersburg, PA, USA
I especially like that this product allows me to wash a king sized comforter in it without tearing it at all.
There is no rubber seal to worry about with mold either...these were huge selling points for me.
This also has a 10 year warranty!
Pros: Performance, Style/Design, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Big disappointment
on October 16, 2015
Posted by: Extremely disapointed
from Vermont
I thought that I was getting a top of the line washer but have been very disappointed with this washer. It does not clean well, is rough on the clothes as they rub against each other without much water - some items not even getting wet until late in the cycle. I always use the extra water feature and even then it is not enough to clean well. Our towels are getting dingy and are not soft like they should be. My laundry now completes in a mass of wrinkles! I always try to use low spin when the cycle allows it but low spin is not available on cotton/normal, which is the cycle I would most frequently use. I was hoping after a few months use I would be happier with it but I am not.
No, I would not recommend this to a friend.
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
This unit is amazing
on September 23, 2014
Posted by: johnnyboy
from Chino CA
My wife and I love our new washer and dryer. This pair is sleek and user friendly. My wife has been wanting a top loader after having a front loader for 6 years. The sheer capacity and cleanliness you receive with each wash is amazing. I would definitely recommend this washer to anyone with a large family.
Pros: Performance, Style/Design, easy to use, Quality
I would recommend this to a friend!
Quality
4 out of 5
4
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Love It!
on January 8, 2015
Posted by: Anonymous
Beautifully designed Hugh tub washer. I love that I can now do my comforters at home. Its amazing how little he detergent it takes to make the clothes so clean. Thank You LG, I got a great product, actually two as I got the dryer was well, at a great price!
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
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