 |
Customer Reviews Collected from lg.com |
LG - 6.1 Cu. Ft. Freestanding Double Oven Gas True Convection Range with EasyClean and IntuiTouch Controls - Stainless Steel
Average Customer Rating:
4.4
Rating breakdown 194 reviews
5 Stars
139
4 Stars
22
3 Stars
11
2 Stars
9
1 Star
13
87%of customers recommend this product.
(
158 out of
182)
Customer Reviews for LG - 6.1 Cu. Ft. Freestanding Double Oven Gas True Convection Range with EasyClean and IntuiTouch Controls - Stainless Steel
Customer Rating
5
GREAT PRICE, GREAT BUY!
on January 1, 2023
Posted by: fmcmp
from Rockville MD
[This review was collected as part of a promotion.] So versatile! Good convection oven, good conventional, and excellent selection of burners for each stove top cooking job. Love the gridle burner, the air fry ability, and the easy clear option to keep sparkling without always having to use the super high heat self-cleaning option.
Pros: ease of use, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
4th ignitor
on January 26, 2023
Posted by: 4th ignitor
from Wisconsin
Bought in 2016 replaced ignitor 3x for bottom oven and 1x for the top oven. I WILL NEVER EVER BUY ANOTHER RANGE FROM LG AGAIN EVER!
Pros: Features/Settings
Quality
1
Features
4
Value
2
Response from lg.comBy Alice Feliz V. Luna, Social Media, February 1, 2023
We want to thank you for taking this time to communicate with us about your experience with your LG Range. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly
Written by a customer while visiting lg.com
Customer Rating
1
Disappointed F19
on February 5, 2023
Posted by: Disappointed 19
from New York
The top oven stopped working a year or two after purchase. A "repair person" came out, and the top oven stopped working not long after it was "fixed." The bottom oven stopped working 9 years after purchase. Both ovens have the same error code F19.
Quality
1
Features
4
Value
1
Response from lg.comBy Alice Feliz Luna, Social Media, February 9, 2023
We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, so we would be pleased to investigate this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Written by a customer while visiting lg.com
Customer Rating
3
Would not purchase LG blackstainless product again
on March 5, 2023
Posted by: SusKitchen
from Lisle, IL
The range is 5 years old. It works fine and looked great when we first got it. Over the years the black stainless has worn off both sides of both handles. This is not from over or misuse. Also have dishwasher and frig and same thing has happened--though not as bad. We are in the process of trying to get replacement doors
Quality
2
Features
5
Value
3
Response from lg.comBy Alice Feliz V. Luna, Social Media, March 7, 2023
We appreciate the time you committed in providing us with detailed and constructive feedback. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Should you need any assistance with your LG products, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Customer Rating
1
Worse gas range ever.
on July 19, 2023
Posted by: Kemv
from Lancaster, NY
Never know if the oven will work. Small oven I often get a F9 reading. Large oven I often get a F19 reading. No mention of these readings in your manual. Ovens do not reach the temperature I set them at, I always have to use an oven thermometer to see what the temp. is really at. Always have to reset the temperature. LG stands for Lousy Garbage.
Quality
1
Features
4
Value
1
Response from lg.comBy alliza jayne pitallar, LG social media, July 19, 2023
Thank you for bringing this to our attention. We're sorry to hear about the issues you're facing with your ovens. Your feedback matters to us and we'd like to help. Please send us a private message on Facebook or Twitter at @LGUSSupport, so we can assist you further. ^Jayne
Written by a customer while visiting lg.com
Customer Rating
5
Love my double ovens
on July 22, 2023
Posted by: Psharp
from Marietta, Ga
[This review was collected as part of a promotion.] I am so happy with my gas stove and double ovens!!!
Pros: ease of use, Style/Design
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Dont buy
on December 25, 2023
Posted by: Antonep
Peace of crap ive been threw 4 sets of knobs the atove gets so bot u cant touch it burns all my food not happy
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, January 4, 2024
Hi there. We realize this may be considered a safety issue and would like to take this opportunity to help get this issue resolved! So that we can look into the excessive heat issue, in addition to the other issues you've described, please reach out! Our support team is available on Facebook or X at the handle @LGUSSupport. So that we can help reach a resolution you can be satisfied with, please send us a private message with your phone number and range information (model and serial numbers). We look forward to the opportunity! ^Chris
Written by a customer while visiting lg.com
Customer Rating
5
LG equipment top notch
on January 9, 2024
Posted by: fred 44
from PA.
we got it when we redid our kitchen replaced our old gas range. one of the best moves that we made have had not one bit of trouble with it . liked LG equipment so much we ended up getting a microwave next !!!!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (2) ratings-only reviews
Overall Customer Rating
5
Would recommend? Yes
(
2 out of
2)
Features
5
Quality
5
Value
5