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Customer Reviews Collected from Samsung US |
Samsung - 5.0 Cu. Ft. 13-Cycle High-Efficiency Top-Loading Washer - Neat White
Average Customer Rating:
3.7
Rating breakdown 40 reviews
5 Stars
22
4 Stars
6
3 Stars
1
2 Stars
1
1 Star
10
65%of customers recommend this product.
(
26 out of
40)
Customer Reviews for Samsung - 5.0 Cu. Ft. 13-Cycle High-Efficiency Top-Loading Washer - Neat White
Customer Rating
3
Beware...cannot wash waterproof items!
on September 13, 2014
Posted by: OliveOil
I was shocked to notice after the washer was delivered the sticker inside the lid saying not to wash waterproof items in the washer. I would NEVER have purchased the washer. I would have purchased a Samsung with a waterproof cycle if I knew then what I know now. I learned a very expensive lesson and will be making trips to the laundromat!
Pros: Bright display, Realistic color
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on November 20, 2014
Posted by: FromLV
from Las Vegas, NV, USA
Expertise:Intermediate
so far no issues with so ever. does everything that it says it does, for the price I paid i'm extremely satisfied up to this point
Pros: Bright display, Inexpensive, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a Great washer
on February 20, 2014
Posted by: NLacth
from Moon Township, Pa.
Expertise:Intermediate
This product is a great washer with plenty of options. Great price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product!!
on October 14, 2014
Posted by: BigDWills
As a single dad, I'm sure you can imagine I'm not so keen on doing laundry. This washer simplifies everything. I leave my door open as it serves as my laundry basket too. I've no issues with rugs or etc...(one time it became unbalanced because of the rug) I can get quite dirty at work sometimes and my clothes have never before came out so clean. I ran 12 bath towels thru at one time and it wasn't an issue. Maybe I was just Lucky and got a good one or this is a great washer.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
These machines do not clean!
on November 20, 2014
Posted by: Disappointedshopper1
I am so disappointed in this washer! I was so excited to get it but it does not clean clothes, at all. There's hardly any water that fills up & NO aggitation. Just lots of spinning & spraying water. I would go back to my old washer in a heartbeat.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
4
Value
1
Response from Samsung USBy Ms. Samsung, HQ, November 26, 2014
I'm sorry to hear you aren't happy with the cleaning performance of your WA50F9A6DSW Washer. If you haven't done so already, please be sure to run the Calibration Mode as instructed on page 17 of the User Manual. This will help to ensure your Washer is filling with the appropriate amount of water.
This and other HE Washers are designed to clean effectively with less water and energy use and without an agitator. If yours is not, there may be tips available in the Troubleshooting Guide to help improve the performance; please click here to get started: http://bit.ly/1vO2cNh
I hope this helps improve your experience with your Samsung Washer!
Ms. Samsung
This and other HE Washers are designed to clean effectively with less water and energy use and without an agitator. If yours is not, there may be tips available in the Troubleshooting Guide to help improve the performance; please click here to get started: http://bit.ly/1vO2cNh
I hope this helps improve your experience with your Samsung Washer!
Ms. Samsung
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible - Don't buy
on December 15, 2014
Posted by: 1Disappointment
from Spanaway, WA
Expertise:Expert
I am very disappointed in this washer. It takes forever to wash a load of clothes. If you put towels in it it is even worse.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Several Options
on May 20, 2014
Posted by: mve92
Expertise:Intermediate
Fits almost anythng. Don't have to pay to wash comferters anymore
Pros: Bright display, Realistic color, space
Cons: seems to add little water sometimes
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A bit disappointed
on May 22, 2014
Posted by: Lmarie
from Russiaville, IN 46979, USA
Expertise:Expert
While it is a nice machine with alot of features, I am a bit disappointed. If I had known that I could not wash sneakers or my throw rugs in this machine I probably would not have bought it. Now I have to go to laundry mat to wash these items. For the money I spent I should be able to wash anything.
Pros: Bright display
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US