Overall Customer Rating
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 4,183 reviews
5 Stars
3,215
4 Stars
830
3 Stars
92
2 Stars
22
1 Star
24
4183  reviews)
Design
4.6 out of 5
4.6
Ease of Use
4.7 out of 5
4.7
Quality
4.5 out of 5
4.5
Value
4.7 out of 5
4.7
Durability
4.5 out of 5
4.5
Comfort
4.7 out of 5
4.7
(4,183 Reviews)
98%of customers recommend this product. 
(
4,086 out of 4,183
)
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Overall Customer Rating
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 4,183 reviews
5 Stars
3,215
4 Stars
830
3 Stars
92
2 Stars
22
1 Star
24
4183  reviews)
Design
4.6 out of 5
4.6
Ease of Use
4.7 out of 5
4.7
Quality
4.5 out of 5
4.5
Value
4.7 out of 5
4.7
Durability
4.5 out of 5
4.5
Comfort
4.7 out of 5
4.7
(4,183 Reviews)
98%of customers recommend this product. 
(
4,086 out of 4,183
)
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This review is fromMicrosoft - Xbox 360 Wireless Controller - Black.
  • Verified Purchaser
  • My Best Buy® Member
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Customer Rating
5 out of 5
5
Is what it is
on December 30, 2015
Posted by: HP313
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Verified Purchase:Yes
It's just like the original - perfect in every way.
My Best Buy number: 2278742590
My Best Buy number: 2278742590
I would recommend this to a friend!
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This review is fromMicrosoft - Xbox 360 Wireless Controller - Black.
  • Verified Purchaser
  • My Best Buy® Elite Plus Member
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Customer Rating
5 out of 5
5
Christmas gift
on January 24, 2016
Posted by: ShelyShasta
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Verified Purchase:Yes
Let me start by saying that there was not a lot to chose from in the store and I have no idea how many types there are but I was looking for a cordless gaming controller for a laptop. So far, he is happy with the remote and has no complaints.
My Best Buy number: 2201498006
My Best Buy number: 2201498006
I would recommend this to a friend!
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This review is fromMicrosoft - Xbox 360 Wireless Controller - Black.
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Customer Rating
5 out of 5
5
no more keyboard on PC for me
on February 27, 2016
Posted by: JayCee
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Verified Purchase:Yes
Simple set up for wireless dongle. Just plug in, click next a few times, then play your favorite PC game without the keyboard.
My Best Buy number: 0592749455
My Best Buy number: 0592749455
I would recommend this to a friend!
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This review is fromMicrosoft - Xbox 360 Wireless Controller - Black.
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Customer Rating
4 out of 5
4
Seem OK at this time
on December 17, 2016
Posted by: JimC
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Verified Purchase:Yes
This was purchased as a Christmas gift which has not yet been opened, so I cannot comment at this time.
My Best Buy number: 2343216605
My Best Buy number: 2343216605
I would recommend this to a friend!
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This review is fromMicrosoft - Xbox 360 Wireless Controller - Black.
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Customer Rating
1 out of 5
1
No
on August 18, 2017
Posted by: pwork
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from Los Angeles
Verified Purchase:Yes
I never purchased this item please cancel card. This is the second time this has hsppened. Please cancel card
My Best Buy number: 3753539308
My Best Buy number: 3753539308
Mobile Submission: True
No, I would not recommend this to a friend.
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This review is fromMicrosoft - Xbox 360 Controller - Black.
  • Tech Insider Network
Customer Rating
5 out of 5
5
Are you kidding me?
on January 1, 2012
Posted by: CappysBaby
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from Bensalem Pa
Great that you can buy the must have clear wired controller for the granddaughter however looking for extension breakaway cable so she play without sitting directly in front of the TV? Was told Best Buy doesn't carry Xbox accessories? Huh? Since when? Was adding another to the one we a,ready have-Called 3 different Best Buy Stores local to me- WORST service - on hold 25 minutes at one, finally gave up after calling back twice,hung up on both times? 2nd location- on hold 20 minutes and no attempt to help whatsoever, got a manager who told me to " upgrade" to wireless? ( got for Christmas from a Best Buy store?) and that she manages that department and never heard of it? 3rd store to,d "she was busy" and could we call back later? (almost as much service as the purchase of the controller- how dare I interrupt the salesperson from her texting to expect direction to locate an item and spend my cash there? ) ......final result .... Called large chain competitor- great help - had what we needed in less than 5 minutes and GREAT service- lost a long term customer here and someone needs to remember that" service" stills means you should expect some!
What's not so great: Service
I would recommend this to a friend!
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This review is fromMicrosoft - Xbox 360 Controller - Black.
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Customer Rating
5 out of 5
5
Great!!!
on January 12, 2012
Posted by: ahays
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from KY
Bought this for my husband and he can't put it down! Great product. Highly reccomended!!
I would recommend this to a friend!
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This review is fromMicrosoft - Xbox 360 Wireless Controller - Black.
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Customer Rating
3 out of 5
3
Broken out of the box
on January 20, 2012
Posted by: MapGuy
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Had to return it to swap for another one. Kept turning off mid-game at random times even with fresh batteries. Replacement seems to be working well - so far.
What's great about it: When it works, it works well.
What's not so great: When it shuts off in the middle of a game - very annoying.
I would recommend this to a friend!
Design
4 out of 5
4
Durability
1 out of 5
1
Comfort
3 out of 5
3
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