Overall Customer Rating
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 4,183 reviews
5 Stars
3,215
4 Stars
830
3 Stars
92
2 Stars
22
1 Star
24
4183  reviews)
Design
4.6 out of 5
4.6
Ease of Use
4.7 out of 5
4.7
Quality
4.5 out of 5
4.5
Value
4.7 out of 5
4.7
Durability
4.5 out of 5
4.5
Comfort
4.7 out of 5
4.7
(4,183 Reviews)
98%of customers recommend this product. 
(
4,086 out of 4,183
)
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Overall Customer Rating
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 4,183 reviews
5 Stars
3,215
4 Stars
830
3 Stars
92
2 Stars
22
1 Star
24
4183  reviews)
Design
4.6 out of 5
4.6
Ease of Use
4.7 out of 5
4.7
Quality
4.5 out of 5
4.5
Value
4.7 out of 5
4.7
Durability
4.5 out of 5
4.5
Comfort
4.7 out of 5
4.7
(4,183 Reviews)
98%of customers recommend this product. 
(
4,086 out of 4,183
)
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This review is fromMicrosoft - Xbox 360 Wireless Controller - Black.
  • Tech Insider Network
Customer Rating
5 out of 5
5
Works great once set up
on January 25, 2013
Posted by: dkirby123
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from West Springfield, Ma
Works great as a mouse but for Xbox live I found it easier to buy the kids a wireless keyboard.
What's not so great: It took a service support call to set it up.. The instructions are not explicit enough
I would recommend this to a friend!
Design
5 out of 5
5
Durability
5 out of 5
5
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This review is fromMicrosoft - Xbox 360 Wireless Controller - Black.
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
no more tangled cords
on February 10, 2013
Posted by: bamkidsmom
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from ohio
With our older systems we had to worry about cords getting tangled with the cords breaking eventually not with these
I would recommend this to a friend!
Design
5 out of 5
5
Durability
5 out of 5
5
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This review is fromMicrosoft - Xbox 360 Wireless Controller - Black.
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
Great controller
on May 12, 2013
Posted by: OKRazorback
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from Oklohoma
Best Buy sent me a controller and it did not work. They sent me a replacement with no problems or questions. Customer service was great.
My Best Buy number: 0542288539
My Best Buy number: 0542288539
What's great about it: Fits well in my hands
What's not so great: First one didn't work
I would recommend this to a friend!
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This review is fromMicrosoft - Xbox 360 Wireless Controller - Black.
  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
3 out of 5
3
Microsoft OEM
on July 3, 2013
Posted by: CPLMore
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from O.C. Ca
Verified Purchase:Yes
This is the Original Equipment from Manufacturer. Works just the way it was designed.
My Best Buy number: 2653234146
My Best Buy number: 2653234146
What's great about it: Original Equipment from Manufacturer
What's not so great: No Complaints
I would recommend this to a friend!
Design
3 out of 5
3
Durability
3 out of 5
3
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This review is fromMicrosoft - Xbox 360 Wireless Controller - Black.
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
Great Controller
on August 2, 2013
Posted by: Gwyn20
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from Richmond
This is the official controller so obviously works great and looks great in the black finish.
My Best Buy number: 2860770581
I would recommend this to a friend!
Design
5 out of 5
5
Durability
5 out of 5
5
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This review is fromMicrosoft - Xbox 360 Wireless Controller - Black.
  • Verified Purchaser
  • My Best Buy® Elite Plus Member
  • Tech Insider Network
Customer Rating
3 out of 5
3
Basic Needs
on August 24, 2013
Posted by: DocHondo
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from Wisconsin
Verified Purchase:Yes
Your basic cordless controller. Bought for multiplayer games so this is the second one.
My Best Buy number: 0040562407
My Best Buy number: 0040562407
What's great about it: Cordless
I would recommend this to a friend!
Design
3 out of 5
3
Durability
4 out of 5
4
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This review is fromMicrosoft - Xbox 360 Wireless Controller - Black.
  • Verified Purchaser
  • My Best Buy® Elite Plus Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
Excellent addition to the PC
on August 26, 2013
Posted by: Dutch719
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from Colorado Springs
Verified Purchase:Yes
Bought this to play PC games with as due to the fact that many are ports from consoles there are a ton of controls and it can be difficult to navigate the keyboard quickly. This controller is the perfect fit as it is the same as the X-Box so the design is nothing new to learn. It handles well and battery life is o.k.
My Best Buy number: 2137076934
My Best Buy number: 2137076934
What's great about it: Familiar design
What's not so great: Battery life could be a bit longer
I would recommend this to a friend!
Design
5 out of 5
5
Durability
4 out of 5
4
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This review is fromMicrosoft - Xbox 360 Controller - Black.
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
1 out of 5
1
Buy the Geek Squad replacement plan
on March 24, 2014
Posted by: DMattW
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from Philadelphia, PA
I bought a wired controller to use with my PC and my old 360. I barely used the controller and it just died. Since it happened after 90 days, I'm out $40.
My Best Buy number: 0562558186
What's great about it: No batteries
What's not so great: Quality control is non existent
No, I would not recommend this to a friend.
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