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Customer Reviews Collected from lg.com |
LG - 2.1-Channel Smart Soundbar with Wireless Subwoofer
Average Customer Rating:
4.5
Rating breakdown 23 reviews
5 Stars
16
4 Stars
5
3 Stars
0
2 Stars
1
1 Star
1
91%of customers recommend this product.
(
21 out of
23)
Customer Reviews for LG - 2.1-Channel Smart Soundbar with Wireless Subwoofer
Customer Rating
1
Stopped working within 95 days
on August 26, 2014
Posted by: jr92692
from Mission Viejo, CA
After 95 days will no longer power on. Booked service appointment with iPad and of course none of the reservation information showed up in the site generated form. No confirmation email from LG. Looks like they are requiring that I ship the soundbar to them for repair. I would avoid this product.
Pros: Performance
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
This soundbar system is great
on February 4, 2015
Posted by: Anthony32
from Middleburg Heights, OH, USA
I like the bluetooth feature a lot. You can stream Pandora or any music to you from the internet, etc. Very good sounding system.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Sound bar does exactly what we needed
on November 30, 2013
Posted by: Notned
from San Fernando Valley, CA, USA
We have several LG products in our home. Because the speakers in the TV are located at the bottom of the TV it is difficult for the hard of hearing people to hear dialogue. The sound bar makes it much easier because the speaker are facing front. The wireless woofer is totally useless unless your into hearing Boom Boom all the time.
LG needs to produce a sound bar without the woofer. We do not use our woofer with the sound bar. Also the sound bar should be set up so that when you turn on the TV the sound bar comes on as well.
LG needs to produce a sound bar without the woofer. We do not use our woofer with the sound bar. Also the sound bar should be set up so that when you turn on the TV the sound bar comes on as well.
Pros: Performance, easy to use, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Very Happy with my purchess
on April 16, 2013
Posted by: KEVYDO
from Sinking Spring, PA, USA
My family enjoys the ease of use, sounds great for our family room. We now have family movie night, very pleased!
Pros: Performance, easy to use
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Soundsync features do not work at all
on August 18, 2019
Posted by: roughgentleman
from Jersey city, NJ
[This review was collected as part of a promotion.] I purchased this a few years ago and the sound sync settings have never worked. I wireless sound sync. No optical sound sync.
Pros: Quality
No, I would not recommend this to a friend.
Quality
4
Features
1
Value
2
Response from lg.comBy Chris, Customer Service, August 19, 2019
We hate to hear that you are experiencing audio sync issues with your audio system, but would love to be able to help. We would be happy to see what's going on. Please contact LG Customer Support so that we can better investigate your issues and assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Written by a customer while visiting lg.com
Customer Rating
5
Nice
on June 5, 2013
Posted by: mmmsjm
from Phoenix, AZ, USA
Has good sound when watching movies. Price O.K. Like the Blutooth . Can Connect my cell phone to this Unit and play my music from my phone to sound bar.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Sound bar NB3730A
on July 15, 2013
Posted by: Anonymous
This product has great sound. It's like sitting in a theater. Easy to set up.
Pros: Performance, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Excellent Product and Good Looking Too!
on October 1, 2013
Posted by: Winelight1980
from Palmdale, CA, USA
We ordered the LG sound bar system for our home to experience the Theater surround sound at home. The sound bar was easily installed and yest it did come with a wall mount. The sound bar has a remote but also has control buttons on the bar itself to use. It was easy to begin using it.
The quality of the LG sound bar is wonderful. Thanks LG. I think you hit this one out of the park!
The quality of the LG sound bar is wonderful. Thanks LG. I think you hit this one out of the park!
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com