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Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 26.0 Cu. Ft. Frost-Free Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 831 reviews
5 Stars
337
4 Stars
261
3 Stars
104
2 Stars
60
1 Star
69
76%of customers recommend this product.
(
611 out of
802)
Customer Reviews for Frigidaire - Gallery 26.0 Cu. Ft. Frost-Free Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
Love the smudge free finish!
on May 25, 2015
Posted by: susank
from ohio
I have 3 dogs and 3 kids and the smudge free finish is wonderful! I am not constantly cleaning nose and hand marks. Oh and the rest of the fridge is great too.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect side by side fridge.
on May 27, 2015
Posted by: Poolqueen
from Saint Peters, MO, United States
This is the second Frigidaire that I have bought. Lots of room, bright lights and ample drawer space. The ice maker and ice bin is smaller than on the previous model I had. I use a lot of ice and have to buy bags of ice when I have a gathering.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Solid Choice
on June 1, 2015
Posted by: Flash Houston
from Houston, TX, United States
This model came with our new house and we have been very satisfied thus far. It is complete with many features, performs well, and perfectly suits our needs.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great fridge!
on June 1, 2015
Posted by: Mommasdazy
from Lebanon, TN, United States
We bought this fridge 6 weeks ago for our new house. All in all it's a great fridge! Love the smudge free feature - easy to clean. Only complaint is the ice maker - ice tends to get stuck in door compartment and makes a mess when you try to get it out.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not Impressed
on June 3, 2015
Posted by: Annie1502
from Minneapolis, MN, United States
We purchased this refrigerator thinking it would be an updated version of the one that came with our townhouse in 1993. We were wrong. The ice-maker is manual, so you have to remember to turn it off and on. The ice gets stuck and jams, so when you place your glass against the lever, you get a grinding notice and then a blast of ice that goes all over the floor. We basically have the same refrigerator and didn't even need to buy a new one.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, June 29, 2015
Hello Annie1502. First, allow me to thank you for purchasing our appliances and becoming part of our extended Frigidaire family. We hear your voice and appreciate that you've taken your time to share your important quality and design concerns. Striving to be the best home appliance company in North America, we do value your opinion. If you are still experiencing this occurrence with your refrigerator please contact us directly so we may address your concerns and work towards a resolution for you. Kindest regards –
Written by a customer while visiting frigidaire.com
Customer Rating
3
Attractive with some shortcomings
on June 4, 2015
Posted by: jmsmike
from Alexandria, VA, United States
This is an attractive refrigerator, it is smudge proof and does not show fingerprints. However we are not impressed with aspects of the design. The door hinges make snapping sounds when we open and close either door. The Frigidaire customer service representative promptly and without hassle arranged for a local repair shop to replace the hinges. The work is scheduled soon so we'll see if this helps. Once or twice an hour we listen to a series of loud pops when the system charges, lasting about 10 seconds. Annoying but probably not unique to this unit. We noticed that liquids freeze on the left side of the top shelf, even when set to the recommended temperature, because that is where the cooling vent is located. This limits space availability for items like milk and yogurt. As others have mentioned, ice sometimes jams in the dispenser causing an occasional mess. One little thing that bugs me is that the water dispenser tube is located too far from the activating arm so it takes some maneuvering to dispense water in a small container. One would think that simple user testing should have caught this design flaw. The water and air filters are easy to replace, but the long water filter takes up valuable space on the top shelf. (The repairman warned me that the electronic replacement reminder resets when you lose power--be sure to mark in pencil when filters are replaced.) So at the end of the day this is an attractive refrigerator that gets the job done, but not designed for efficient use.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, June 29, 2015
Hello Jmsmike. Thank you for your time and recent business with us! Because we strive to produce high-quality products and services for deserving consumers like you, we would like to assure you we capture all consumer feedback to enhance Frigidaire’s overall operations and quality. Again, we thank you for your willingness to share your opinions and for your personal contribution in helping us to better understand and meet our customer needs going forward. We ask that if you have any questions or concerns in the future, please contact us directly. Kindest regards –
Written by a customer while visiting frigidaire.com
Customer Rating
4
Okay Refrigerator
on June 22, 2015
Posted by: Zack
from Savannah, GA, United States
I like the fridge, but I did encounter a little problem. The Control Panel lights started dying on me and it can be a little loud sometimes, but everything else is working correctly. The loudness most likely comes from the defroster.
Written by a customer while visiting frigidaire.com
Customer Rating
3
40 breakdown
on June 22, 2015
Posted by: Verydissapointed
from North Las Vegas
After 40 days it broke down took three weeks to repair had to by a back up fridge and eat out for three weeks because of a failed fan motor
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com