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Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 26.0 Cu. Ft. Frost-Free Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 831 reviews
5 Stars
337
4 Stars
261
3 Stars
104
2 Stars
60
1 Star
69
76%of customers recommend this product.
(
611 out of
802)
Customer Reviews for Frigidaire - Gallery 26.0 Cu. Ft. Frost-Free Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
4
Works good, a little noisy.
on September 25, 2015
Posted by: Nanner
from Marine City, MI
I've had it a little over a month and the ice dispenser jams up occasionally. Besides that and the noise, it works great.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Poor quality
on September 25, 2015
Posted by: Ljon
from Rhode Island, United States
Since the day it was installed, it has been much louder than any other refrigerators we have previously owned. Within 2 years of owning the Frigidaire Professional, the evaporator fan broke, leaving us without a refrigerator for 2 weeks in the summer. Very disappointed in the quality.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Sleek and moderm
on September 25, 2015
Posted by: Nina of Camas
from Camas, WA, United States
Always love the curved handle and it matches all our other Fridigaire appliances.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good looking fridge
on September 25, 2015
Posted by: Jules1522
from Wheatfield, NY, United States
Have some issues with it. Freezer sliding basket kept falling off rail, exchanged at store (they allowed), & not a problem until last week it fell off rail again & doesn't quite fit properly. Also this unit makes a weird nose & don't know what its from.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Much Better than Expected
on September 25, 2015
Posted by: SamDuluth
from Duluth, GA, United States
A number of features gave us a pleasant surprises.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Like everything but the ice dispenser
on September 26, 2015
Posted by: Susanne
from Stokesdale, NC, United States
We really like the fridge. But when my husband or I get cubes out of the dispenser, we walk away and ice falls out onto the floor. Or the ice will get stuck inside the dispenser because it is to big to go through the hole and ice will keep piling up inside the dispenser, even after you pull the glass away, to make it stop. We have to go get another glass, dig it out until it is clear again and clean up the mess all over the floor.
It also happened when we had family over. They have a Fridgidare Gallery also, but never had this problem with theirs. I read the owners manual but don't see what we are doing wrong. I thought about returning it. We know it is still under warranty, just haven't had time to deal with it. Moving, etc..
It also happened when we had family over. They have a Fridgidare Gallery also, but never had this problem with theirs. I read the owners manual but don't see what we are doing wrong. I thought about returning it. We know it is still under warranty, just haven't had time to deal with it. Moving, etc..
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, October 13, 2015
Hello, Susanne! Thank you for your time and purchasing our Frigidaire Gallery Side-by-Side Refrigerator. I want to personally thank you for sharing your important quality and design concerns. Your comments are greatly appreciated and fundamental in improving our quality and design. I recommend turning off your ice maker and reset the controls on the ice dispenser. If this proves ineffective, please contact us directly for further assistance. Thanks again for being a part of the Frigidaire family! -Kind Regards
Written by a customer while visiting frigidaire.com
Customer Rating
2
Bad Seal
on September 28, 2015
Posted by: nita111
from Birmingham, AL, United States
Bought this over a month ago and it took 4 weeks to get it fixed. Looked like someone had thrown snow cones throughout the refrigerator- some 5 " thick. It is fixed now. First service rep said he would send me a seal for me to install. Told him no. 2nd rep was very nice. I had previoulsy had a side by side Frigidaire for 13 years until I sold my house; I had no problems wiith it. Let's hope this is the last.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, October 15, 2015
Hi, nita111! Thank you for your time and comments concerning your Frigidaire Gallery Side-by-Side Refrigerator. I am happy to hear our authorized service provider have resolved your concerns with your refrigerator's door. Please contact us directly for any further assistance. Thanks again, for being part of the Frigidaire Brand family! –Regards
Written by a customer while visiting frigidaire.com
Customer Rating
3
Look Great
on September 28, 2015
Posted by: Lori1234
from Oregon City, OR, United States
I bought this a month ago for our new house. It look great, but is very noise. It seems to be always running.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, October 15, 2015
Hi, Lori1234! Congrats! On your new home. I appreciate your comments and time. Also, I would like to welcome you to our Frigidaire family and thank you for purchasing our Frigidaire Side-by-Side Refrigerator. With your new high-efficiency refrigerator it may make unfamiliar sounds. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. If the noise becomes louder, please contact us directly. –Best Regards
Written by a customer while visiting frigidaire.com