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Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 26.0 Cu. Ft. Frost-Free Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 831 reviews
5 Stars
337
4 Stars
261
3 Stars
104
2 Stars
60
1 Star
69
76%of customers recommend this product.
(
611 out of
802)
Customer Reviews for Frigidaire - Gallery 26.0 Cu. Ft. Frost-Free Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
Great purchase!
on November 17, 2016
Posted by: ellenob1
from Iowa, United States
[This review was collected as part of a promotion.] Only had this refrigerator a month and 1/2, but definitely did the right thing by choosing it! Ice works great, water filter helps dispense great tasting water, temperature control settings are easy to operate. Very happy
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great spacious side by side
on November 18, 2016
Posted by: Kulthida
from Missouri, United States
[This review was collected as part of a promotion.] We bought this to replace our old Frigidaire. The shelving arrangement and the smaller icemaker gives us more food storage in the same size refrigerator freezer. I like the easy controls that are on the freezer door. This unit shows that Frigidaire is still making a quality product so I expect to get the same long reliable life from it. We made a good decision to stay with Frigidaire.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Overall good product.
on November 25, 2016
Posted by: Darrel D
from Davenport, FL, United States
[This review was collected as part of a promotion.] The refrigerator meets all of need quite satisfactorily. Great use of space. It is a bit noisy at times.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Keeps food and or freezer food the way it should
on December 14, 2016
Posted by: clem37
from sydney
[This review was collected as part of a promotion.] Having this 9 months we have had 2 service calls. We still wonder if the motor is running properly. Also the ice maker, upon getting ice cubes, sometimes spews a great amount of cubes spilling on the floor etc.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, December 30, 2016
Thank you for sharing your feedback, clem37. After reviewing your account, I see that one of our Customer Care Representatives was able to successfully resolve your concerns. Please feel free to reconnect with us directly should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
3
Beautiful Refrigerator
on December 14, 2016
Posted by: kmb920
from Concord, NC, United States
[This review was collected as part of a promotion.] We just finished a renovation on our kitchen that included new appliances. The Frigidaire Gallery package is beautiful and we were excited to get the smudge-proof stainless steel finish. We also like how open and bright the interior is, with many configurations possible. However, within a week of having our new refrigerator, we discovered frost build up inside the freezer under the ice maker. I called customer service and was very pleased with the service I received on the phone. A nice serviceman checked out the problem but we still have the frost issue. We've also had to get used to all the strange noises the refrigerator makes.
I would recommend this to a friend!
Response from frigidaire.comBy Courtney, Online Outreach Specialist, December 30, 2016
I hate to hear about the frost buildup inside your freezer, kmb920. I would like to ask that you to reach out to our care team in hopes you will allow us to further discuss your concerns and answer any questions you might have. Please contact us at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST so we can promptly reconnect with you. If it is possible, it would be greatly appreciated if you can have your full mailing/physical address, phone number along with your refrigerator's model, serial number and date of purchase available. Please be sure to also provide the representative with a detailed description of what you have experienced. We are eager to speak with you and restore your confidence in our and brand! On behalf of Frigidaire, I hope you have a great rest of your day! Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Cool Fridge!
on December 14, 2016
Posted by: SEA1
from Houston, TX, United States
[This review was collected as part of a promotion.] Refrigerator looks great and works fine! Stainless Steel is attractive, ice maker works fine(so far)! Only complaint is the piece of glass on top of the chill drawer section ( in the middle of the refrigerator side) is not secured/attached. If you take everything off it, it pops up. My wife says it was like that when she loaded the refrigerator with items from our old one. The glass piece was loose and flimsy. We have to be careful removing all items off the glass since it's unstable. I don't know if it's a design flaw or a failure to seal/fasten the glass during production/assembly.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love the LED lighting!
on December 14, 2016
Posted by: malo
from Oklahoma City, OK
[This review was collected as part of a promotion.] I bought this fridge to replace a broken one and this one so far has been a great upgrade. We had an issue where the ice maker stopped producing ice, but the issue seemed to resolve itself.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on December 14, 2016
Posted by: fayenbill
from Darien, IL, United States
[This review was collected as part of a promotion.] We have been very happy with this unit, have owned it for 2 months and hoping to have it for many years
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com