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Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 26.0 Cu. Ft. Frost-Free Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 831 reviews
5 Stars
337
4 Stars
261
3 Stars
104
2 Stars
60
1 Star
69
76%of customers recommend this product.
(
611 out of
802)
Customer Reviews for Frigidaire - Gallery 26.0 Cu. Ft. Frost-Free Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
3
Good.....but
on January 25, 2017
Posted by: Fuzzy12
from Texas
[This review was collected as part of a promotion.] Was a floor model. Loved everything about it. Got home and it never cooled down. Found out it lacked freon.
I would recommend this to a friend!
Response from frigidaire.comBy Courtney , Online Outreach Specialist, January 30, 2017
Oh no, Fuzzy12! I hate to hear that this has happened to your refrigerator. Please look for my email communication to you shortly. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it.
on January 25, 2017
Posted by: Lucky me one
from West Allis, WI, United States
[This review was collected as part of a promotion.] Great frigerator for the price. This is my best buy yet.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Lots of features
on January 26, 2017
Posted by: gembabyiii
from St. Louis
[This review was collected as part of a promotion.] We purchased this fridge December 2015 and have already had to get the ice maker serviced. It was not pushing ice out of the shoot. My concern is if it broke once already, is it going to break again when it's out of warranty?
I would recommend this to a friend!
Response from frigidaire.comBy Maggie , Frigidaire , January 27, 2017
gembabyiii, thank you for stopping by and providing us with your commentary. I certainly understand your concern with this matter. As we cannot allocate what issues will arise in the future, we do recommend having an extended service agreement to guard against any unusual problems that may occur outside of warranty beyond usual wear and tear. If you wish to purchase this additional coverage through us, please contact our Extended Coverage Division at 866-386-5286 Monday-Friday 8am-8pm or Saturday 8am-6pm. Respectfully, Maggie
Written by a customer while visiting frigidaire.com
Customer Rating
2
Do not buy
on February 3, 2017
Posted by: A A Ron
from Sacramento, CA, United States
So far in the year I have owned this piece of garbage, the ice maker has been replaced, transfer fan that moves cold air from freezer to fridge has been replaced twice, and its LOUD. makes growling noises all the time because of freon moving through the system, the compressor motor makes a high frequency noise that gives me a headache. I'm about to file a claim to replace this fridge.... but I doubt anything will happen. I DO NOT RECOMMEND THIS TO ANYONE. POOR PRODUCT.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 6, 2017
Hey A A Ron, I am sorry to hear about your refrigerator frustration, this is not an experience we would wish upon any of our consumers. If we can be of assistance, please reconnect with us directly by calling Mon-Fri, 8a-8p EST or Saturday 9a-6p @ 877-435-3287. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
The door shelves crack and it's noisy
on February 12, 2017
Posted by: theone
from Massachusetts
[This review was collected as part of a promotion.] The door shelves are cheap and crack with the slightest preasure, and the ice maker is noisy. So noisy infact it can wake me up at night. Other than that, it's an OK fridge. The no finger print option is great. The lighting is great.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, February 13, 2017
I hate to hear about your refrigerator experience, theone. I would like to ask that you reach out to our Care Team in hopes that you will allow us to further discuss your concerns and answer any questions you might have. Please contact us at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST so we can promptly reconnect with you. If it is possible, it would be greatly appreciated if you have your full mailing/physical address, phone number along with your refrigerator's model, serial number and date of purchase available. Please be sure to also provide the representative with a detailed description of what you have experienced. We are eager to speak with you and restore your confidence in our brand! I hope you have a great rest of your day! Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
2
OK, but the water dispenser leaks a lot.
on February 13, 2017
Posted by: jfridge
Generally the refrigerator works fine, occasionally a spot in the fridge side gets too cold and makes my leftovers icy. The big annoyance is that the water dispensers leaks periodically. Sometimes it's a few drips which is ok, but periodically it leaks a lot and ends up on my hardwood floor when I'm not around. I had service check it out under warranty and they said it was normal. So now I'm out of warranty. I don't have lots of experience with refrigerators, but my old fridge I had for 12 years dripped occasionally but no major problems like this one. Now I usually put a towel on the floor or a cup under the water dispenser just in case.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 15, 2017
Hey Jfridge, thank you for taking a moment to share your refrigerator experience with us. I have passed along your observations to the appropriate department for further evaluation. Should you need assistance, please do not hesitate to reconnect with us directly by calling Mon-Fri, 8a-8p EST or Saturday 9a-6p @ 877-435-3287. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
High End Refrigerator
on February 15, 2017
Posted by: rcast
from Providence, RI, United States
[This review was collected as part of a promotion.] Very satisfied with Product and would recommend to anyone.
Written by a customer while visiting frigidaire.com
Customer Rating
5
excellent features
on February 19, 2017
Posted by: mnm1
[This review was collected as part of a promotion.] well pleased, great buy and very happy to be able to say that
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com