frigidaire.com Customer Reviews Collected from frigidaire.com
Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average Customer Rating:
4 out of 5
4
Open Ratings Snapshot
Rating breakdown 2,919 reviews
5 Stars
1,185
4 Stars
1,008
3 Stars
374
2 Stars
193
1 Star
159
79%of customers recommend this product. 
(
2,215 out of 2,811
)
Customer Reviews for Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
4 out of 5
4
Convenience and size
on May 6, 2016
Posted by: steveandchris
from Oak Creek, WI, United States
We like the way the counter width model fits in our kitchen. Although smaller than our last refrigerator it is still large enough for everything we need and old food doesn't get "lost" in the back of the shelves as easily. Storage bins and compartments are convenient and useful. One problem is the handle on the storage bins. The plastic seems too flimsy to support the pressure, especially if the bin is full. One of them has already cracked just from pulling it out.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great Appliance
on June 21, 2016
Posted by: alienfrig
from PA. USA
Super Frig. My only complaint is that this appliance makes some weird noises. In the quiet of the evening and other times it sounds like some small creatures where invading our kitchen. But works great.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
Disappointed
on August 4, 2016
Posted by: KLyons
from Rancho Cordova, CA, United States
I bought this to replace my last one that had so many problems and so many visits from the warranty people until the warranty ran out and it still never got fixed. So after constantly throwing out moldy food I caved in and had to replace it. Since all my appliances are from this Gallery collection, I had to purchase the same one. What a mistake. I am so disappointed. I've only had it 3-4 months. Soft ice cream, moisture in all my containers, moisture on the inside walls, ice in the drawers. I should have just kept my old one and continued to buy food daily.
If you buy this, make sure you buy the extended warranty. You're going to need it.
No, I would not recommend this to a friend.
Response from frigidaire.comBy RuthOnline Outreach SpecialistAugust 9, 2016
Oh no, KLyons! We’d really love to help bring you back home to us and turn your disappointment into a welcome experience. I understand your refrigerator is having some moisture and temperature issues, and we’d really like to hear more about what happened. Please reach out to us directly so we can research what options are available to you. Warm regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Good features
on February 6, 2017
Posted by: Beatriz
from Bakersfield, CA, United States
[This review was collected as part of a promotion.] I bought this 2 months ago and so far so good. No problems yet.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
Do not buy!
on March 16, 2016
Posted by: Parbo
from Pittsburgh, PA, United States
We bought this refrigerator in November 2015 and have had 4 service calls because the ice maker tubing kept freezing up. They were prompt with service and have tried to fix it. It is still working for the moment after ice maker then tubing being replaced. The ice also hangs up and when you free it goes everywhere. I have read other reviews talking about the ice maker. Who needs the aggravation?!
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
The Worst fridge in the World
on April 23, 2016
Posted by: siki
from Des Plaines, IL, United States
Please people don't buy it!!!This is the 3rd time they are coming to try to fix it. Every time a different problem.Mind bugling stuff.First Time the panel broke 3 months in.Second Time ice box had to be adjusted,Ice didn't come out.This Time it freezes all my food on 36-38f.My cooked white eggs are frozen,my glass jar has ice inside and the pull out drawers where I keep tomatoes and vegetables are frozen mostly.!On top on Frigidaire web site you can't post pictures!!!!On top of it is very noisy,Ice and water spills all over the floor!!Avoid,Avoid,Avoid!
No, I would not recommend this to a friend.
Response from frigidaire.comBy DerrickOnline Outreach RepresentativeApril 26, 2016
Hello, siki.

I hate to hear about your recent experiences with your side-by-side refrigerator. Please look for my email to you. I look forward to your response in the hopes of assisting you. – Kindly, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Perfect counter depth fridge
on May 20, 2016
Posted by: Rachel K
from Cleveland, OH, United States
We had difficulty finding a fridge that would fit through our narrow kitchen doorways, so we were ecstatic when we found this one! It has a clean, stunning look, and the fact that it is smudgeproof is life-changing! The ice comes out a little choppy, but otherwise I have no complaints about this model. Great option for smaller kitchens, and the finish is a must!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
Never worked correctly from the start. Water line
on September 5, 2016
Posted by: BobAll
from Madison, WI
would freeze up, never made any ice. They came out to repair it seven times before we could finally get a new one. Steer clear of this model.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
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