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Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average Customer Rating:
4
Rating breakdown 2,919 reviews
5 Stars
1,185
4 Stars
1,008
3 Stars
374
2 Stars
193
1 Star
159
79%of customers recommend this product.
(
2,215 out of
2,811)
Customer Reviews for Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
1
horrible horrible thing
on June 5, 2020
Posted by: sara c b
one of the worst purchases ever, had issues within the first year and now four years out had to replace a part that broke (the part the cools the fridge from the freezer), and now the doors don't stay closed. The display screen has had issues from early on, it's hit or miss on if the ice maker churns out ice. In fact, with the exception of my stove, every appliance in my kitchen has been really bad, i will never, ever buy Frigidaire again and recommend everyone steer clear of their horrid products.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, June 15, 2020
Hello, sara c b!
Thank you for your review. We are sorry to hear that you are not pleased with your Frigidaire refrigerator. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly monitoring out brand pages for feedback such as yours for future reference. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. - Katrina
Thank you for your review. We are sorry to hear that you are not pleased with your Frigidaire refrigerator. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly monitoring out brand pages for feedback such as yours for future reference. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. - Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
looks nice, poor quality
on September 18, 2014
Posted by: Stacy
Looks nice but has some annoying issues - for example, the ice machine makes a mess (in fact it's so bad we don't even use it...I just reach my hand inside to get my ice). We've tried all the things recommended to alleviate this but it hasn't made a difference. Another annoying thing is the poor quality of the fridge drawers. They do not open smoothly and one of the shelves must have a piece that was either missing or broken when we got it, because it'll flip off. I wouldn't recommend this fridge to someone. Pay a little more for better quality.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
lousy workmanship
on January 24, 2015
Posted by: laura
After having/trying both doors replaced the doors to not line up any way what so ever, and there is no way to adjust them. It is very noticeable and lousy quality control. We are in talks with our delaer to return the unit. NOT HAPPY WITH THIS Appliance.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
upgrade
on February 18, 2015
Posted by: 928
I don't think this is going to last very long. The drawers make loud screeching noises when you open them, and we have already had trouble with the ice dispenser. It does look nice and the finish is great.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Okay
on March 13, 2015
Posted by: Like
Overall a good product
the only disappointment are the crisper drawer the are not smooth and scrap and creak when opened and closed I do not think they will last.
the only disappointment are the crisper drawer the are not smooth and scrap and creak when opened and closed I do not think they will last.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
i like it but
on March 13, 2015
Posted by: don
The fridge looks nice but the drawers are squeaky and the fridge makes a lot of noise
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Squeaky Bins/Uneven Doors/Erratic Ice Dispenser
on May 15, 2015
Posted by: JoeS
from Charlotte, NC, United States
3 orders, all with the doors uneven. Settled for it anyway. Runs okay at best. Bins are cheaply made and squeaky. Ice dispenser shoots ice out everywhere and frequently doesn't empty properly resulting in ice coming out at random times.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Theresa, Online Outreach Specialist, June 17, 2015
Hello JoeS! I want to personally thank you for sharing your important quality and design concerns. Your voice matters to us as we constantly strive to be the best home appliance company in North America. We have reached out to you personally to review your concerns and answer any questions you might have regarding your refrigerator concerns. I look forward to your response. Thank you again, Theresa Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
2
Frigidaire FGHC2331PF
on May 15, 2015
Posted by: Alincarmel
from Carmel, CA
It's fine except for the ice maker, which is just awful - cubes stick together, clogging the chute, requiring hand clearing, with cubes and fragments falling on the floor. Very disappointing.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Theresa, Online Outreach Specialist , June 17, 2015
Hello Friend! I want to personally thank you for sharing your important quality and design concerns. Your voice matters to us as we constantly strive to be the best home appliance company in North America. We have reached out to you personally to review your concerns and answer any questions you might have regarding your refrigerator concerns. I look forward to your response. Thank you again, Theresa Online Outreach Specialist
Written by a customer while visiting frigidaire.com