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Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average Customer Rating:
4
Rating breakdown 2,919 reviews
5 Stars
1,185
4 Stars
1,008
3 Stars
374
2 Stars
193
1 Star
159
79%of customers recommend this product.
(
2,215 out of
2,811)
Customer Reviews for Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
3
Cold but noisy
on February 16, 2016
Posted by: Jam1701
from Santa Ana, CA, United States
The fridge is good. It does the job of keeping things nice and cold but the noise from the compressor is a bit much for my taste. I had an older model that was quieter than this one. Not to say the fridge is keeping me up at night in the house but don't get it if you have a studio apartment you may want to reconsider your options.
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer, Online Outreach Specialist, February 24, 2016
Thank you for your feedback concerning your Frigidaire Refrigerator, Jam1701. We do hear your voice and have forwarded your review to our design team in hopes to implement consumer insights for optimal performance in the future. If you should have any future questions or concerns regarding our products please don’t hesitate to contact us. -Thank you, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
4
Compact and sturdy
on February 16, 2016
Posted by: CastleofFtWash
from Fort Washington, MD, United States
We've been using this for a month now, and I have some key comments:
- The fridge door space is less than I would hope--I feel like there is much more I want to put in the door, but can't fit it
- The drawers and shelves are easy to slide in and out and move around
- The spout for the water is built a little far from the actual trigger to activate, and sometimes water gets everywhere
- The doors sometimes open all the way too easily and stay open, but I can see advantages and disadvantages. When closing, it does suction and close up well.
- The fridge door space is less than I would hope--I feel like there is much more I want to put in the door, but can't fit it
- The drawers and shelves are easy to slide in and out and move around
- The spout for the water is built a little far from the actual trigger to activate, and sometimes water gets everywhere
- The doors sometimes open all the way too easily and stay open, but I can see advantages and disadvantages. When closing, it does suction and close up well.
Overall, this is a solid fridge. I just wish it provided more storage space.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Space Happy
on February 16, 2016
Posted by: Kitchen Happy
from Warminster, PA, United States
This refrigerator is really practical with plenty of shelves and draws. I can see my foods at eye level; the freezer looks small but it is still spacious enough with pull out baskets. The doors are not heavy. Love the water and ice diSpencer with a light too on the door. To my surprise the doors are magnetic. But most important it has the right depth for my countertop; just perfect size. Not noisy at all. The only thing that can be improved is to add more lighting. Also, the upper vegetable draw gets icy on the side I have not figured out the right temperature control yet.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Squeaky chill drawer
on February 16, 2016
Posted by: ccrm2016
from Bothell, WA, United States
The chill drawer is squeaky. I don't hear the compressor like other reviewers.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Gallery
on February 16, 2016
Posted by: Wordy
from Menifee, CA, United States
We just finished remodeling our kitchen and the Gallery Suite of appliances really finished it off, They are beautiful as well as functional.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Solid Fridge
on February 16, 2016
Posted by: Brando Moore
from San Diego, CA, United States
I bought about a year ago and it's working fine. The digital screen did go out and someone came and fixed for free-still under 1 year warranty. I think because of all the digital controls it may be worth it to get the 3 year warranty. At the same time I think it's ridiculous that you we need a three year warranty on ANY brand new item. Love the counter depth, looks smooth in our kitchen.
I would recommend this to a friend!
Response from frigidaire.comBy Derrick , Online Outreach Representative, February 25, 2016
Hi, Brando Moore.
Thank you for purchasing our Frigidaire Gallery Side-By-Side Refrigerator for your home. We want to personally thank you for sharing your important quality and design concerns. We regret to hear the difficulties you had with your digital screen, but we are happy to hear our comprehensive one year warranty covered parts and labor free of charge. Great tip! About purchasing an extended warranty. Not only does it protects your investment, an extended warranty also helps with those unforeseen repairs. Thanks again, for choosing Frigidaire. -Kind Regards, Derrick
Thank you for purchasing our Frigidaire Gallery Side-By-Side Refrigerator for your home. We want to personally thank you for sharing your important quality and design concerns. We regret to hear the difficulties you had with your digital screen, but we are happy to hear our comprehensive one year warranty covered parts and labor free of charge. Great tip! About purchasing an extended warranty. Not only does it protects your investment, an extended warranty also helps with those unforeseen repairs. Thanks again, for choosing Frigidaire. -Kind Regards, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
2
Noisy fridge, awful ice maker
on February 16, 2016
Posted by: Rebakah82
from Galena, OH, United States
We've had this about 2-3 months. We've already called service in the ice maker because it stopped making ice completely. When it does have ice, it gets jammed frequently and then either won't come out or gets jammed open where it won't STOP coming out (leading to ice landing all over the floor). The fridge does not cool evenly, and even though we have the fridge set on the recommended temperature, we end up with frozen lettuce in the veggie drawer, frozen lunch meat and cheese in the chill drawer, and frozen milk and yogurt. Also, cannot stand all of the noises this fridge makes. The water running to fill up the ice maker makes me jump each time because it's so loud, and my toddlers stop what they're doing to ask, "What's that?" It's SO loud!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, February 25, 2016
Hello, Rebakah82.
Thank you for purchasing our Frigidaire Gallery Side-by-Side Refrigerator for your home and family. Your comments are greatly appreciated and fundamental in improving our quality and design. I am confident our authorized service providers will resolve the freezing issue in your refrigerator and the jamming of your icemaker. Also, with your new high-efficiency refrigerator it may make unfamiliar sounds. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. I do hope this information is helpful. Thanks again for being a part of the Frigidaire family! -Kind Regards, Derrick
Thank you for purchasing our Frigidaire Gallery Side-by-Side Refrigerator for your home and family. Your comments are greatly appreciated and fundamental in improving our quality and design. I am confident our authorized service providers will resolve the freezing issue in your refrigerator and the jamming of your icemaker. Also, with your new high-efficiency refrigerator it may make unfamiliar sounds. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. I do hope this information is helpful. Thanks again for being a part of the Frigidaire family! -Kind Regards, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good features
on February 16, 2016
Posted by: Johny
from Encino, California
I bought it about 2 months ago and been happy with it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com