 |
Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average Customer Rating:
4
Rating breakdown 2,919 reviews
5 Stars
1,185
4 Stars
1,008
3 Stars
374
2 Stars
193
1 Star
159
79%of customers recommend this product.
(
2,215 out of
2,811)
Customer Reviews for Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
1
Obviously a poor design or construction.
on September 16, 2015
Posted by: copper22
from Asheville, NC
Had this fridge for a day when noticed condensation on the cabinet and around the sides of the doors. Shame, as it was exactly what we wanted and at a good price. Had the store come pick up to exchange, but second one was damaged. Saw this as a chance to get a different model altogether. Really liked the "no fingerprint" stainless and counter-depth, but as others have stated on here, the drawers squealed and were hard to push back in as well. Very disappointed.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative , September 24, 2015
Hello, copper22! Thank you, for your recent business with us. I have found rubbing wax paper on the slides and hangers of the drawers helps reduce the noise. If the wax paper does not help, please give us a call directly. Again, thank you for your time and feedback. –Kindly
Written by a customer while visiting frigidaire.com
Customer Rating
1
faulty door gasket
on September 16, 2015
Posted by: Reee
3 months after I bought the fridge the doors rubber gasket came off. I was within the "one year warranty" so a service man replaced the gasket with a new one. About a year later, the gasket started coming off again. I've owned the fridge less than two years and am now responsible for the cost of replacing it again!? Obviously there is a defect in the door. I don't want to have to replace this faulty gasket every few months. Horrible.
I would recommend this to a friend!
Response from frigidaire.comBy Anna, Online Outreach Specialist, September 30, 2015
Hi Reee. Thank you for taking the time to share your experience with us. We would like to ask that you check your email inbox as we have reached out to you directly to learn more about your concern and see how we may be of assistance. Kindest Regards -
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not happy with my fridge
on September 17, 2015
Posted by: Jaclyn3
from Boynton Beach, FL, United States
has a chemical Oder, makes everything taste like it
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love the no fingerprints!
on September 26, 2015
Posted by: Eramirez
from Chicago, IL, United States
We purchased no to long ago, so far so good no issues at all.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
3
on October 1, 2015
Posted by: Moses
from Wilmore, Ky
Good: Efficiency, Space
Bad: Loud, Arrangement of shelves in awkward both on the doors and main shelving, drawers are flimsy
Bad: Loud, Arrangement of shelves in awkward both on the doors and main shelving, drawers are flimsy
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good features
on October 16, 2015
Posted by: Red Rider
from Chicagoland
Very disappointed with squeaky/noisy shelves that do not slide smoothly - engineering blew it - could have been so much better...
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, October 17, 2015
Hello, Red Rider! Welcome to our Frigidaire family and thank you for purchasing our Frigidaire Gallery Side-by-Side Refrigerator for your family. I have find rubbing wax paper on the slides and hangers on the chill drawers will help with the opening/closing of the drawers; and it helps reduce the noise. If the wax paper does not help, please give us a call directly. -Kind Regards
Written by a customer while visiting frigidaire.com
Customer Rating
2
on October 16, 2015
Posted by: Birdie girl
from North Fork, CA, United States
Not happy with it makes a lot of noise sounds like area makes ice. I use to have a professional series and it never made this much noise
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, October 30, 2015
Hello, Birdie girl! We appreciate your comments and the continuing support of our Frigidaire Brand. With your new high-efficiency refrigerator it may make unfamiliar sounds. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. If the noise becomes louder, please contact us directly. – Best Regards
Written by a customer while visiting frigidaire.com
Customer Rating
2
Ice maker issues
on October 17, 2015
Posted by: Cathy55
from San Jose, CA, United States
We bought this refrigerator one month ago and have had to have a repairman out to replace a piece in the icemaker. Keeps freezing up in the back which prevents it from making ice. Love the look of the refrigerator.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, November 4, 2015
Hello, Cathy55! Thank you for your time and purchasing our Frigidaire Gallery Side-by-Side Refrigerator. Your comments are greatly appreciated and fundamental in improving our quality and design. I am confident our authorized service providers will resolve the freezing issue with your ice maker. Thanks again for being a part of the Frigidaire family! -Kind Regards, Derrick
Written by a customer while visiting frigidaire.com