 |
Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average Customer Rating:
4
Rating breakdown 2,919 reviews
5 Stars
1,185
4 Stars
1,008
3 Stars
374
2 Stars
193
1 Star
159
79%of customers recommend this product.
(
2,215 out of
2,811)
Customer Reviews for Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
1
leaky noisy fridge
on October 18, 2015
Posted by: sean p
from Chattanooga, TN, United States
purchased this 2yrs ago .After finally getting used to the noise, it started leaking from closed drain pan.I realize this happens to most fridges, but to be in use only 2 yrs? always kept fridge clean organized.
Response from frigidaire.comBy Derrick , Online Outreach Representative, November 5, 2015
Hello there, sean p! We are so pleased that you decided to become part of our Frigidaire family by purchasing our appliances! We certainly appreciate you sharing your important quality and design concerns. Because we strive to be the best home appliance company in North America, we hear your voice and value your opinion. We would like to connect with you personally to review your concerns and answer any questions you might have. Please look for our email to you. We look forward to your response. Best, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
Do not buy this product! Worst refrigerator ever
on October 19, 2015
Posted by: New_Brian
from Columbus, OH, United States
Had had so many problems, ice maker works about 25% of the time. inconsistent temps. I cannot wait to get rid of it.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice looking
on October 23, 2015
Posted by: Kitchenqueen
from Warwick, NY, United States
I bought this several months ago after doing a kitchen Reno. Love the smudge proof finish. This is the 1st refrigerator that I have had with an ice maker and it is great!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Problems with seal, water drips, noisy
on November 13, 2015
Posted by: Kareneileen
from Smyrna, GA, United States
I am so sorry I bought this, nothing but problems, seal is weak so I come home to an open freezer door, everything freezing over and melting. Water drips from dispenser and it's very noisy.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, December 10, 2015
Greetings, Kareneileen! Thank you for purchasing our Frigidaire Gallery Side-by-Side Refrigerator. I want to personally thank you for reviewing and rating our appliance. Your rating is greatly appreciated and fundamental in improving our quality and design. I'm optimistic our Authorized Service Providers will be able to resolve your freezer door and noise issue. If you have any additional issues or concerns, please give us a call directly. Thanks again for being a part of the Frigidaire family! -Kind Regards, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
2
Ice Maker is a nightmare!
on November 20, 2015
Posted by: KBLH
from Fort Myers, FL, United States
Purchased this refrigerator because of size. The ice gets stuck in the dispenser and you have to reach up and free the ice. Then you have ice all over the floor. Also, food freezes on the left side of the refrigerator. Have tried multiple temp control settings.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, November 25, 2015
Hello KBLH. We do appreciate you taking the time to share your experience with us. You may find that occasionally emptying out your ice container will assist in alleviating some of the ice buildup in the dispenser chute. We do ask that you contact us directly to discuss your concerns of food freezing on the left side further. Kindest Regards, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 13, 2015
Posted by: bumer
from Huntington Beach, CA, United States
I bought this a month ago and looks great but seems to run alot at a low level and I don't know if that is normal.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poor quailty
on December 15, 2015
Posted by: Steve2665
from Galion, Ohio
We recently purchased new Frigidaire Gallery kitchen products; dishwasher, refrigerator & microwave. Very, Very disappointed in the refrigerator! The freezer door did not shut correctly due to insulating strip wadded up in one corner and a fan runs all the time. The freezer door insulating strip as been replaced and now when the freeze door is closed it is a 1/2" above the refrigerator door; looks cheap and poorly made! Control panel was replaced to eliminate fan running all the time but did not correct the problem. Apparently designed to run all the time.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Theresa, Online Outreach Specialist, January 11, 2016
Hello Steve2665! Our new refrigerators are designed to be more efficient in that they use newer components and run at a consistent speed/temperature for a longer period of time using less energy. If your refrigerator is located in a non-humid and not warm environment and you have set your appliance to the appropriate temperature settings (37ºF for refrigerator and 0ºF for your freezer section) you should notice that it runs at a lower speed for a longer period of time. This is one way it is designed to save on energy. Appliances use more energy when they constantly turn off and on. Our refrigerators are designed to allow the fan components inside to run after the compressor turns on. This allows the internal components to cool and the machine to rest even though you may still hear something running. If you have any additional questions, please feel free to contact us directly. Kindly, Theresa
Written by a customer while visiting frigidaire.com
Customer Rating
3
Average refrigerator
on December 17, 2015
Posted by: spgland
We bought this a few months ago. It works fine but it's a no frills unit. The water from the dispenser is room temperature..not chilled. The ice dispenser clogs causing ice cubes to spill onto the floor. So far we haven't had any mechanical issues.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, January 11, 2016
Hi Spgland. We certainly understand and take your concern to heart. Most refrigerators today are designed slightly different internally than they were years ago. The first few glasses may not be very cool in temperature considering the water lines typically run through the bottom of your appliance and then up through the door. These lines, being at the bottom and even around such components as your condenser, will cause the water to warm slightly. You will typically see a decrease in the water temperature once you have dispensed a few glasses; however the coolness may only last for a few glasses as the water reservoirs on refrigerators today are not as big as they once were. Water that sits in the water tubes will be warm, but you usually see an ice dispenser next to your water dispenser to ensure you receive a cooler glass of water. You may reduce the fast flow of ice through the dispenser by emptying out the ice container if the ice is not used up regularly, or making sure the ice has not collected on one side of the ice container. We ask that if you have any questions or concerns regarding your recent purchase, please contact your local retailer or us directly. Kindly, Anna
Written by a customer while visiting frigidaire.com