frigidaire.com Customer Reviews Collected from frigidaire.com
Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average Customer Rating:
4 out of 5
4
Open Ratings Snapshot
Rating breakdown 2,919 reviews
5 Stars
1,185
4 Stars
1,008
3 Stars
374
2 Stars
193
1 Star
159
79%of customers recommend this product. 
(
2,215 out of 2,811
)
Customer Reviews for Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
4 out of 5
4
on July 14, 2016
Posted by: Bill 29
from San Antonio, Tx
It is noisier than my old fridge and the chill drawer is sticky to open and close, other than that I am very pleased with the overall operation of the fridge.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Just what we expected
on July 14, 2016
Posted by: Hector Los Angeles
Everything is working as described. We spent quite a bit of time researching before making our purchase. We are very happy with our decision.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Does its job
on July 14, 2016
Posted by: boardgolfer
from LA
Over priced for how loud it runs. that is the only problem it has. its loud and makes popping sounds.
No, I would not recommend this to a friend.
Response from frigidaire.comBy CourtneyOnline Outreach SpecialistAugust 10, 2016
Hey boardgolfer, the popping sound you're hearing is part of your refrigerator's defrost cycle dropping water on the heater. I also recommend checking your Owner's Manual (page 22) to make sure that the sounds that you're hearing are not part of the A/C's normal operation. The manual can also be located on our website at ftp://ftp.electrolux-na.com/ProdInfo_PDF/Anderson/242288200en.pdf. I hope this information is helpful. Please feel free to reconnect with us directly should you have any other questions or concerns. Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
good but has design problems
on July 14, 2016
Posted by: valorie
from Minnesota
The door flap to dispense ice has condensation on the outside and the condensation drops fall on the shelf below the water dispenser. Also, ice built up on the inside of the freezer, on the shelf where the ice chute is. Replacing the door flap seemed to help and the ice build up inside the freezer seems to have stopped.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
New Refrigerator
on July 14, 2016
Posted by: Matt123456789
from Seabrook, TX
I recently purchased this refrigerator after we moved into a new home. We purchased it because it fit within the space we needed it to and the price. The doors are slightly uneven, but only enough to bug me and remain unnoticeable to most people. The motor is a little noisy and one of the drawers inside makes an awful squeaking noise when you pull it open. I have tried to take the drawer apart and fix the problem, but everything is installed correctly. Overall, nothing great about this product. It keeps things cold, produces ice, and filters water.
No, I would not recommend this to a friend.
Response from frigidaire.comBy CourtneyOnline Outreach SpecialistAugust 9, 2016
Thank you for sharing your experience, Matt123456789. Please feel free to view your Owner's Manual (page 6) for adjusting the doors. You can also find normal operating sounds on page 22 of the manual as well. The manual can also be located on our website at ftp://ftp.electrolux-na.com/ProdInfo_PDF/Anderson/242288200en.pdf. You may find that rubbing the drawers with wax paper may reduce the sound you're hearing when pulling the drawer open. I hope this information is helpful. Please feel free to reconnect with us directly should you have any other questions or concerns. Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Freezer has condensation problems
on July 14, 2016
Posted by: April60
from McMinnville, OR
This was purchased for a new home. We would have refused delivery if we would have been here. One door was higher than the other. And the handles don't match up. On top of that, the freezer has a condensation problem. Have had repair people out twice already with only one problem resolved. Hoping they will let me return for a different model. Very happy with the Professional range that I bought through Frigidaire. Hope they stand by their products and give me a chance for an exchange.
No, I would not recommend this to a friend.
Response from frigidaire.comBy CourtneyOnline Outreach SpecialistAugust 5, 2016
Hello April60! Thank you for sharing your feedback. Please look for my email communication to you shortly. Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
my refrigerator
on July 14, 2016
Posted by: Uncadon
the first one I received had to be sent back...it was making really loud crazy noises. The second one operates well. The only thing I don't like is the ice dispenser. It has gotten jammed on a number of occasions, and I have to break up the ice jam to free it, and then I get a huge mess on the floor as they all come out. Even when it is not jammed, it is hard to get just a few pieces out at a time...even the slightest "push" sends out too many pieces.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Good, not perfect, but good
on July 14, 2016
Posted by: lassie50
from Oregon
Other than the ice maker jamming all of the time, this is a good fridge. It is nice to be able to see where things are just by opening the door.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
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