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Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average Customer Rating:
4
Rating breakdown 2,919 reviews
5 Stars
1,185
4 Stars
1,008
3 Stars
374
2 Stars
193
1 Star
159
79%of customers recommend this product.
(
2,215 out of
2,811)
Customer Reviews for Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
3
Gallery Appliances Beautiful
on March 4, 2017
Posted by: InPewaukee
from Pewaukee WI
[This review was collected as part of a promotion.] I purchased the Gallery refrigerator, range and dishwasher. As a set they are beautiful! My complaints about the refrigerator are 1) the plastic drawers hit the door seal when you open the drawers and 2) the ice maker on/off switch is impossible to get to behind the ice cream shelf that is too tight to remove and replace. Otherwise, I love the side by side counter depth refrigerator with the lighting that goes on gently.
I would recommend this to a friend!
Response from frigidaire.comBy Ciara, Online Outreach Specialist, March 7, 2017
Oh no InPewaukee, I am sorry to hear that you are experiencing any matters with your new refrigerator. I was able to see that your warranty coverage was able to resolve your concerns and that the technician was able to realign your shelving for the drawers to glide properly. Should you need further assistance, feel free to reach out to us via phone at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. Best- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the no-smudge finish!
on October 28, 2015
Posted by: JLCDierk
from Columbia, MO
We needed a counter depth refrigerator and were initially concerned there would not be enough space inside, but everything easily fits. My favorite feature is the no-smudge finish.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beautiful, larger than I thought
on February 23, 2016
Posted by: Miss Elle
from Palm Beach County, FL, United States
The only change I would make is t see if this came in a smaller size. I simply don't need all the space, as well as having a smaller kitchen. The outside water feature is awesome
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
nice design, but noisy when making ice.
on December 22, 2016
Posted by: Jim725
[This review was collected as part of a promotion.] problem with ice/water dispenser from when installed. Control unit replaced, dispenser replace, still having issues but dealer says this is normal for this model. would not buy another Frigidaire refrigerator.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, January 10, 2017
Hey Jim725, thank you for taking time to share your review with us. I hate to hear that you are experiencing concerns with your refrigerator. I recommend viewing the normal operating sounds and sights of your refrigerator. This information can be found on page 22 of your Use and Care Guide. Hope this helps! -Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worst fridge I have ever owned
on January 9, 2017
Posted by: cxchris
I purchased this for a full kitchen redo. This fridge has a constant annoying high pitched whine. They ship it out with a god awful blue tape that will not peel up, it just shreds instead of peeling and stays there forever. Finally, the drawers feel cheap and constantly pop out of place. If you dont get them back in just right, they lean back and all of your food will spill to the back. If you push on them it feels like the cheap plastic is going to break and you will lose then entire drawer spot. Buy something else.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer, Online Outreach Specialist, January 16, 2017
Hey Cxchris, thank you for sharing your thoughts with us. We understand that you are unhappy with the design of this refrigerator. Your feedback is analyzed online by our product experts, who I'm sure will find value in your opinion. Thank you, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
4
on January 12, 2017
Posted by: april78
from Ohio, United States
[This review was collected as part of a promotion.] Overall we are happy with this product. The ice maker and waterline are much louder then previous unit we had. There is also a problem with the ice getting stuck in chute frequently....if we had kids here using this frequently it might pose a problem.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the counter depth and awesome features!
on September 16, 2017
Posted by: craig54
from Boca Raton, FL, United States
[This review was collected as part of a promotion.] We bought this beautiful fridge in May and it has been great! The temperature feature on the door is a terrific - we have lost power here a few times and once for several days during Hurricane Irma, so having this available has been very helpful for us knowing when the refrigerator is ready to use again.
Also, this unit fit perfectly into our kitchen as a counter depth - what a difference from the standard size! We are thrilled with this model and being a Frigidaire we are confident in its reliability.
Also, this unit fit perfectly into our kitchen as a counter depth - what a difference from the standard size! We are thrilled with this model and being a Frigidaire we are confident in its reliability.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Works Great...but
on August 19, 2020
Posted by: CJ and April
Our Fridge works great. we use the water/ice dispenser frequently. And the convenience of side-by-side doors, counter depth makes our 'galley' kitchen even more usable.
But, the 'display panel with temp' is going bad. What can we do?
But, the 'display panel with temp' is going bad. What can we do?
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, September 18, 2020
Hello, CJ and April!
Thank you for your feedback. We are sorry to hear of the issue with the control panel. This is definitely the norm, and we would like to help. We have sent you an email in regard to your concerns. We look forward to your reply! -Katrina
Thank you for your feedback. We are sorry to hear of the issue with the control panel. This is definitely the norm, and we would like to help. We have sent you an email in regard to your concerns. We look forward to your reply! -Katrina
Written by a customer while visiting frigidaire.com