frigidaire.com Customer Reviews Collected from frigidaire.com
Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average Customer Rating:
4 out of 5
4
Open Ratings Snapshot
Rating breakdown 2,919 reviews
5 Stars
1,185
4 Stars
1,008
3 Stars
374
2 Stars
193
1 Star
159
79%of customers recommend this product. 
(
2,215 out of 2,811
)
Customer Reviews for Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
4 out of 5
4
Smudge proof is REAL! Fits perfectly
on July 20, 2016
Posted by: Jierardi
from New York County, NY, United States
Overall I really love it. I replaced my old fridge that was not counter depth and stuck out and always drove me nuts. I bought the stainless steel SMUDGE PROOF and thought it might cut down a little, it cut down fingerprints 99 percent. I have no idea how, but I wipe it every two weeks NOT twice a day.....the cube and crushed ice is good. The seal is not as solid as i wish it was and the freezer recently got FROST everywhere and I am not sure why? Maybe it was not sealed properly. that seems to be the fault overall. but i really love it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Great value!
on July 21, 2016
Posted by: TD1968
from Harvest, AL, United States
We bought this fridge to put in the home we just bought. Love it! We have since replaced all other appliances with the Frigidaire Gallery Series.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Stylish & functional.
on July 26, 2016
Posted by: JessF316
from Saint Cloud, FL, United States
We love our fridge. We purchased it for our new construction home & have no regrets. Slim design, easy to clean, looks beautiful. Great feature to our kitchen. Be careful with the ice. Even if you want a little it spits out a ton.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
A few annoyances
on July 26, 2016
Posted by: Mechell
from Greenville, SC, United States
Ice maker doesn't produce enough ice. A few of the drawers stick and make the sound of nails on a chalk board. It's an okay model.
No, I would not recommend this to a friend.
Response from frigidaire.comBy RuthOnline Outreach SpecialistAugust 15, 2016
Mechell, I am sorry that you have encountered these recent issues with your refrigerator. Some items to check in regards to the slow ice production include: Make sure the water valve going to the refrigerator is open fully. Check the freezer temperature, it should be between 5 and -2 degrees (sometimes dropping the temp will increase ice production). Water pressure is a factor that can’t be ignored either, it has to be between 30-100 PSI. The squeaky drawers can be rubbed with wax paper or olive oil to ease the sticking. I hope this helps! If you have any further questions or concerns, please contact us directly. Warmly, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Good Value!
on July 28, 2016
Posted by: twl70
from Menomonee Falls, WI, United States
Purchased a little over 2 months ago and have only had one problem - hard to stop ice dispenser. It is difficult to get just a few cubes of ice which often results in more ice than wanted and sometimes some on the floor. We needed the countertop depth but that means the ice maker cuts into freezer space. Overall though, the size is adequate for our needs and it is a good choice for the amount we paid.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
It's decent, average refrigerator.
on July 30, 2016
Posted by: Steve Yu
This is a average refrigerator, quality is ok, some squeak noise coming from compressor, small water dripping from ice receiver pocket, it's spacious though.
I would recommend this to a friend!
Response from frigidaire.comBy RuthOnline Outreach SpecialistAugust 10, 2016
Hey Steve Yu, glad to hear you are pleased with your new refrigerator’s spaciousness! You will find on page 22 of the Owner’s Manual for your model, normal sounds and sights are listed. If the sound you refer to is not covered, please do not hesitate to reach out to us for assistance. Warm regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Too noisy
on August 1, 2016
Posted by: maybe not
from NC, United States
It make more noise than any I have own. But like the counter depth.
I would recommend this to a friend!
Response from frigidaire.comBy RuthOnline Outreach SpecialistAugust 9, 2016
Maybe not, hope you are having a good day! I am glad to hear you are enjoying how your new counter depth refrigerator fits in your kitchen. In your Owner’s Manual, on page 22, you will find the normal operating sounds and sights for your model refrigerator. If this doesn’t help, please contact us directly for assistance. Warmly, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
2 out of 5
2
on August 13, 2016
Posted by: Dianne2
from Houston, TX, United States
Although I like the style and shelving capacity overall, I am unhappy with the operation of the freezer. The ice cube shoot either gives me one/or none or I have an avalanche of ice on to the floor. This morning I have dripping water inside and frost on my food. Off and on the motor is making clicking noises that sound like a rattle. I expected better than this, I had a 15 year old fridge I threw out for this and it doesn't work any better.
No, I would not recommend this to a friend.
Response from frigidaire.comBy RuthOnline Outreach SpecialistAugust 24, 2016
Dianne2 we certainly can feel your frustration with your recent refrigerator experience. From what you have written, it sounds like your dispenser is jamming. Here are a few items to check. Has ice melted & frozen around the auger? Are there any cubes jammed between ice maker and rear of the ice bin? If the door to your ice chute is not sealing properly, you may see moisture or ice build-up. Page 22 of the Owner’s Manual for your model goes over the normal sights and sounds you will encounter. If this has not helped, or you need more assistance, please reach out to us directly. Warm regards, Ruth
Written by a customer while visiting frigidaire.com
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