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Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average Customer Rating:
4
Rating breakdown 2,919 reviews
5 Stars
1,185
4 Stars
1,008
3 Stars
374
2 Stars
193
1 Star
159
79%of customers recommend this product.
(
2,215 out of
2,811)
Customer Reviews for Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
5
Slim, but roomy!
on November 10, 2016
Posted by: janel
from San Jose, CA, United States
[This review was collected as part of a promotion.] I love my fridge! Our kitchen has a tiny space between counter and fridge and the thinner profile of this fridge gives us back close to 3 inches. It may not seem like a lot, but it makes and amazing difference.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
We Like It!
on November 10, 2016
Posted by: MomofRob
from Atlanta, GA, United States
[This review was collected as part of a promotion.] Although this refrigerator is in our basement bar, is not, therefore, the "main" refrigerator in our home, and is smaller than the one it replaces, we like it so far. It has all the storage room we need in the freezer and the refrigerator and has caused us no problems yet.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
attractive
on November 11, 2016
Posted by: Lanaya
from Georgia
[This review was collected as part of a promotion.] Overall, I am pleased with my new refrigerator. I like the easy smudgeproof stainless steel finish and size of it. The few things I am not so happy about is that the ice maker doesn't always work right and the ice comes pouring out all over. Also, I wasn't aware that the water doesn't dispense cold water.
And lastly, it wasn't balanced so that the door automatically closes, therefore, I always have to make sure I get it closed.
And lastly, it wasn't balanced so that the door automatically closes, therefore, I always have to make sure I get it closed.
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 5, 2016
Chele4, thank you for sharing your refrigerator experience with us. I have some items for you to check in regards to the jamming dispenser. Are there any ice cubes jammed between the ice maker and the rear of the ice bin? If so, please remove the cubes and put the bin in the proper position. If this didn’t help, has ice melted and frozen around the auger in your ice bin (the spiral metal bar in the bottom)? If so, please remove the ice container, thaw and empty the contents (my family uses too much ice for me to melt it-so I put it in a bowl), clean and dry the container, and replace in proper position. When new ice is made the dispenser should operate normally. Our refrigerators manufactured on or after 2001, the dispenser does not supply chilled water. The dispenser draws water from the home's water supply through the water filtration system for fresh, clean water. Pages 5-6 in your Owner’s Manual show how to achieve the ¼ inch tilt needed to ensure that the doors close and seal properly. I hope this helped! Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
2
Door gasket leaking, frost in freezer
on November 11, 2016
Posted by: JohnJayK
from South Bend, IN, United States
After about 2 months there is frost build up in freezer near door gasket that appears crunched. While it looks sealed obvious air infiltration. Just put in service call. Not thrilled with this considering the cost.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 7, 2016
JohnJayK, I regret that you had to have a service call so soon and unexpectedly. Though no manufacturer can guarantee against repairs or a service call with any model, Frigidaire does stand behind their products and services. We hear your voice and appreciate that you've taken your time to share your important quality and design concerns. Quality tests are continually conducted to provide our consumers with the best appliances possible in the industry. I have every confidence in our Authorized Service Provider, and that your service appointment will resolve your concerns. Should you have any questions, please do not hesitate to reconnect with us directly. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on November 14, 2016
Posted by: wheel
from Cheektowaga, NY, United States
[This review was collected as part of a promotion.] it's cool but icemaker makes some funny knocking noises
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love it
on November 16, 2016
Posted by: 99mdb
from Newton, MA, United States
[This review was collected as part of a promotion.] Don't even notice the space is any smaller than a regular depth side by side. Couple ok kinks is ice and water seem to be deeper into the cavity that often water or ice flies out when filing up a glass/pitcher. The crisper was squeaking in the most awful high pitch sound...I was sent both a new crisper drawer and basebto hang from. Last the freezer door cubby bumps into the shelf, I simply removed the shelf front face and it's perfect . I wouldn't change for anything else
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Inconsistent Cooling
on November 16, 2016
Posted by: Volfan
from Knoxville, TN, United States
I bought this 6 months ago and it has been a constant frustration. The refrigerator side of the unit has wild fluctuations of temperature and will frequently freeze anything inside. Now the unit is showing an error code. I've had the unit serviced under warranty twice, and the issues have not been solved.
It is a fantastic looking appliance, but what good is a refrigerator if all it does is freeze your food. I'm very unsatisfied and I hope it eventually gets fixed.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 13, 2016
Hey Volfan, I regret to hear of your refrigerator experience. On behalf of Frigidaire, I apologize for any inconvenience your appliance has caused you and your family. This is absolutely not the experience we wish upon any of our consumers. Please be on the lookout for an email from me shortly with some information for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Yeah New Fridge
on November 16, 2016
Posted by: Debbie Boo
from Salt Lake City, UT, United States
[This review was collected as part of a promotion.] This was purchased for our break room awesome size for the number of employees we have.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com